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Sonesta ES Suites San Antonio Downtown Alamo Plaza

3.0 star property

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Photo gallery for Sonesta ES Suites San Antonio Downtown Alamo Plaza

Exterior
Property preview
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Combined shower/bathtub, free toiletries, hair dryer, towels
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
425 Bonham, San Antonio, TX, 78205
  • Place, Shops at Rivercenter
    ‪2 min walk‬
  • Place, Alamo
    ‪3 min walk‬
  • Place, River Walk
    ‪7 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds (Two Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(32 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

9.0 out of 10
Wonderful
(51 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

9.2 out of 10
Wonderful
(109 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds (Studio)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, Multiple Beds (Studio)

9.2 out of 10
Wonderful
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Sonesta ES Suites San Antonio Downtown Alamo Plaza

Hotel with free breakfast, 8-minute walk to River Walk
Along with a fitness center, this smoke-free hotel has a snack bar/deli and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers 220 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Kitchens offer refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Sonesta ES Suites San Antonio Downtown Alamo Plaza gets high marks from our customers. During your stay, you're just a quick walk from River Walk. Features include free WiFi in public areas, plus a gym and a snack bar/deli. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 4-minute walk from Shops at Rivercenter and 6 minutes by foot from Alamo
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Sonesta ES Suites San Antonio Downtown Alamo Plaza also features multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. For a fee, parking is available. A complete renovation of Sonesta ES Suites San Antonio Downtown Alamo Plaza was completed in November 2024.

This San Antonio hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Ceiling hoist
  • Grab bar near toilet (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking

More

  • 13 floors
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - November 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Valet parking is available on a first-come, first-served basis. Self parking is not available. Parking for oversized trucks is not available.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Marriott Alamo
Residence Inn Alamo
Residence Inn Marriott Alamo
Residence Inn Marriott Alamo Hotel
Residence Inn Marriott Alamo Hotel San Antonio Plaza
Residence Inn Marriott San Antonio Alamo Plaza
Residence Inn Marriott San Antonio Downtown/Alamo Plaza Hotel
Residence Inn Marriott Downtown/Alamo Plaza Hotel
Residence Inn Marriott San Antonio Downtown/Alamo Plaza
Residence Inn Marriott Downtown/Alamo Plaza

Sonesta ES Suites San Antonio Downtown Alamo Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1020 out of 1902 reviews
Rating 8 - Good. 444 out of 1902 reviews
Rating 6 - Okay. 217 out of 1902 reviews
Rating 4 - Poor. 115 out of 1902 reviews
Rating 2 - Terrible. 106 out of 1902 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay every month at this sonesta for 3 to 4 nights. They towels are nice, the rooms are clean and the staff at the front desk are all professional and polite. This hotel is very convenient since my work is right down the street and I love that you can log into Netflix on the TV and watch my regular shows.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff were very helpful and friendly.
Stayed 3 nights in Aug 2025

8/10 Good

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thx
Stayed 1 night in Sep 2025

10/10 Excellent

Edith

Stayed 1 night in Aug 2025

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was cleaned only when a guest asked for it. I never knew that until the day before we left. We were there only 4 nights so we never asked for it. Check in was at 4 pm and not one minute before. Breakfast was typical as most hotels offer but nothing fancy. Very convenient to Alamo, mall and Riverwalk. Parking via Valet only $40 plus tax daily. The parking staff were very friendly and fast.
Stayed 4 nights in Sep 2025

10/10 Excellent

Savannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff was very helpful, and the breakfast buffet was good. The only problem, you had to run the shower to get any hot water.
Stayed 2 nights in Sep 2025

10/10 Excellent

Quavalia

Travelled with family, Travelled with family and small children
Liked: Amenities
Maria was so amazing.
Stayed 4 nights in Sep 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A better welcoming staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Brandon Gerald Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 4 nights in Sep 2025

6/10 Okay

Norma A

Business traveller
Disliked: Cleanliness, amenities
The best i got in this property was the valet team,
Stayed 2 nights in Sep 2025

8/10 Good

Oksana

Disliked: Amenities
Big room
Stayed 2 nights in Sep 2025

8/10 Good

Abigail

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not the best check-in experience. There was no one available at the front desk. Finally arrived and had to finish whatever he was doing, did not acknowledge that we had been waiting. The next morning completely the opposite and staff was helpful.
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service
The hotel staff was great, except for the hot water in our room. We had to have maintenance four times to check the bathroom hot water. This was very inconvenient. Other than the The room was comfy and roomy. The valet staff was amazing especially James.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and very helpful
Stayed 4 nights in Sep 2025

10/10 Excellent

Taronnie

Stayed 3 nights in Sep 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Besides the price for parking (because you can only valet), the hotel was perfect. A great variety for breakfast was available the next morning.
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family with the private bedroom
Stayed 1 night in Sep 2025

10/10 Excellent

Kelyn Ernesto

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable bed
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Sujai

Stayed 2 nights in Sep 2025

8/10 Good

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How big the room was like small apartment. I really liked it bed was little hard
Stayed 2 nights in Jul 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encountered a very rude staff member speaking/yelling to us like we were kids. Absolutely not ok, very unprofessional.
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Stayed 1 night in Sep 2025