Sonesta ES Suites San Antonio Downtown Alamo Plaza

3.0 star property

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Photo gallery for Sonesta ES Suites San Antonio Downtown Alamo Plaza

Lobby
Seasonal outdoor pool
Fridge, microwave, coffee/tea maker
Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Parking available
  • 24/7 front desk

Explore the area

Map
425 Bonham, San Antonio, TX, 78205
  • Alamo
    ‪3 min walk‬
  • River Walk
    ‪7 min walk‬
  • Henry B. González Convention Center
    ‪8 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

9.2 out of 10
Wonderful
(34 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

9.4 out of 10
Exceptional
(87 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, Multiple Beds (Studio)

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonesta ES Suites San Antonio Downtown Alamo Plaza

Hotel with free breakfast, a quick walk to Alamo
Along with a fitness center, this smoke-free hotel has a snack bar/deli and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers 220 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Kitchens offer refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Sonesta ES Suites San Antonio Downtown Alamo Plaza gets high marks from our customers. During your stay, you're just a quick walk from Alamo. Features include free WiFi in public areas, plus a gym and a snack bar/deli. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 4-minute walk from Shops at Rivercenter and 6 minutes by foot from Alamo
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Sonesta ES Suites San Antonio Downtown Alamo Plaza also features multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. For a fee, parking is available. A complete renovation of Sonesta ES Suites San Antonio Downtown Alamo Plaza was completed in November 2024.

This San Antonio hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Grab bar near toilet (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (107 centimetre high)

More

  • 13 floors
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - November 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Valet Parking is available on a first-come, first-served basis. No self parking permitted at property.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Marriott Alamo
Residence Inn Alamo
Residence Inn Marriott Alamo
Residence Inn Marriott Alamo Hotel
Residence Inn Marriott Alamo Hotel San Antonio Plaza
Residence Inn Marriott San Antonio Alamo Plaza
Residence Inn Marriott San Antonio Downtown/Alamo Plaza Hotel
Residence Inn Marriott Downtown/Alamo Plaza Hotel
Residence Inn Marriott San Antonio Downtown/Alamo Plaza
Residence Inn Marriott Downtown/Alamo Plaza

Sonesta ES Suites San Antonio Downtown Alamo Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 848 out of 1595 reviews
Rating 8 - Good. 391 out of 1595 reviews
Rating 6 - Okay. 179 out of 1595 reviews
Rating 4 - Poor. 92 out of 1595 reviews
Rating 2 - Terrible. 85 out of 1595 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ralene Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and spacious. Breakfast was definitely a plus. The Riverwalk and Alamo were close by but still a bit of a walk. Had a great time and overall well worth it.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

SungEun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Deborah

Travelled with family
Liked: Amenities
Good hotel and a good price (but read further). Excellent location for downtown and river areas. Breakfast finishes at 9am :o( Valet parking is a ripoff at $40 plus tax per night (with no self park option) and we waited 40 minutes for the car after checkout before insisting on getting it ourselves. That was our lasting memory of the place. Shame.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,spacious everything really close to river walk.
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like paying $50 for valet parking . Was not aware that was the only option available. Over priced !!!
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Our room was not ready when we arrived at check in time. Had to wait a couple hours for a room to be cleaned and ready for us to check in.
Stayed 4 nights in Mar 2025

6/10 Okay

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at property at 3:35pm for check in. They wanted to charge an early check in fee because check in is at 4:00pm. We sat in lobby until 4:01 to save us the extra charge. So inconvenient! I understand a charge if you request a room 3-4 hours prior to check in.
Stayed 1 night in Mar 2025

6/10 Okay

Scott

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Staff wasn’t very friendly. The best people worked the valet stand and they were great. The front desk staff acted shocked when I requested clean towels and for my room to be cleaned. The room was ok and the location is within walking distance for several attractions.
Stayed 4 nights in Mar 2025

6/10 Okay

Amando

Liked: Staff & service
Staff was great and friendly, the place was not all that. AC was did not seem to functioning properly, it was loud as well. It seems a bit dated over all.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were large with living room and small kitchen. Very convient location to the Alamo and River walk.
Stayed 1 night in Mar 2025

8/10 Good

Katrina

Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Crystal

Stayed 1 night in Mar 2025

10/10 Excellent

Monica, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is nice with lots of dining and shop options within walking distance. The room was clean and nice size for price.
Stayed 1 night in Mar 2025

10/10 Excellent

Yvette

Stayed 3 nights in Mar 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. They gave me a gift for my birthday.
Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
All the stuff are really nice
Stayed 1 night in Mar 2025

10/10 Excellent

Karla

Liked: Amenities
Great service.
Stayed 2 nights in Mar 2025

8/10 Good

Yolonde

Stayed 1 night in Mar 2025

4/10 Poor

Orlando

Travelled with family

Not worth the cost.

Ice machine in the room didn’t work, when we went down to ask for ice they made it seem like I was asking for “gold”. No hot water. Went down to request more towels, was instructed they would be brought to me; took over an hour to get them. Staff was definitely not the friendliest. Would not stay again.
Stayed 2 nights in Mar 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service
Great room, very clean. Just need to address the clogging of the shower
Stayed 1 night in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

We enjoyed our stay very much. We were impressed with the facility. The safety and security was great. The room was spacious. Parking available in their parking garage and price is pretty reasonable. Perfect location for downtown and Riverwalk area. Everything within walking distance.
Stayed 2 nights in Mar 2025