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Balboa Park Hotel

2.0 star property

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Photo gallery for Balboa Park Hotel

Elite Studio Suite | View from room
Standard Studio Suite
Elite Studio Suite | Private kitchenette
Executive Studio Suite
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
410 Elm St, San Diego, CA, 92101
  • Place, Petco Park
    ‪2 min drive‬
  • Place, San Diego Convention Center
    ‪2 min drive‬
  • Place, San Diego Zoo
    ‪3 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪4 min drive‬

Room options

View all photos for Comfort Single Room, 1 Double Bed

Comfort Single Room, 1 Double Bed

Comfort Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.2 out of 10
Very good
(38 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 1 Single Bed

Standard Twin Room, 1 Single Bed

Standard Twin Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Queen Room with Shared Bathroom

Queen Room with Shared Bathroom

Queen Room with Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • Sleeps 4
  • 1 Queen Bunk Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Studio Suite

Elite Studio Suite | View from room

Elite Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room

Junior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite

Luxury Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Balboa Park Hotel

Hotel in San Diego, near Petco Park
This smoke-free hotel features express check-out.
Balboa Park Hotel offers 50 accommodations with hair dryers. This San Diego hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Refrigerators and coffee/tea makers are provided.
Our customers tell us they can't get enough of the helpful staff at Balboa Park Hotel. During your stay, you're just a quick walk from San Diego Civic Theatre.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Petco Park and a few minutes from San Diego Convention Center
Balboa Park Hotel offers its guests express check-out. The front desk is open around the clock.

This San Diego hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Refrigerator

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

The front desk is open daily from 12:30 PM - 9:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 12:30 PM - 9:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Occidental
Balboa Park Hotel Hotel
Balboa Park Hotel San Diego
Balboa Park Hotel Hotel San Diego
Hotel Occidental Balboa Park Downtown

Balboa Park Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 244 out of 531 reviews
Rating 8 - Good. 104 out of 531 reviews
Rating 6 - Okay. 82 out of 531 reviews
Rating 4 - Poor. 39 out of 531 reviews
Rating 2 - Terrible. 62 out of 531 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Deston

Travelled with partner
One of the weirder hotel stays. No hotel parking whatsoever. You have to find parking on the street. You can though, it's not too crowded with cars. The young woman that was walking the halls was nice enough, but there's almost no human contact. No one at a front desk or anything. Codes to get into the building and into your rooms. Everything is done through text. The room was ok, satisfactory enough but the neighborhood is extremely suspect and kinda sketchy. There's a lot of homeless on the streets and walking around the blocks so be prepared. Lucky I was there for only one night; I don't see how I could have stayed more than that at that location. I really hate writing these kinds of reviews, but I have to be honest.
Stayed 1 night in Sep 2025

4/10 Poor

Raylina

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a digital hotel with limited staff on sight. We were supposed to receive our codes to get in at time of check in but we didn’t and we ended up having to call 15 minutes after the check in time since we did not receive any of our information. The person I spoke to stated that they were working on our room still trying to make sure it’s ready and to give them 2 minutes to check in on it. We waited outside until a staff member let us in to wait in the lobby and there is where we met a few other people who were having the same issue where they still had not received any of the room information. After 5/10 mins pass we get our information and head to room when we realize that theirs someone in our room still and it ended up being the maintenance guy. He stated that the shower had been backed up and he was trying to fix it and that it would probably take him another 15/20 minutes. Usually this wouldn’t be a huge issue but we were in town for a concert and on a time crunch to get ready so we needed our room at the time stated that we could check in. We ended up asking the maintenance guy if we could just be in the room to start getting ready and he was really nice and let us and eventually just asked us if we would like him to come back the next day after we check out to finish his work and in the meantime we could use the other public showers in the facility if needed. Our room was also super hot and the AC was not working at first and the guy had to tell the front desk.
Stayed 1 night in Sep 2025

10/10 Excellent

Dung

Stayed 2 nights in Sep 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and comfortable to stay! Parking is a little hard to find but other than that the location and hotel is great!
Stayed 1 night in Sep 2025

2/10 Terrible

Cheyenne

Disliked: Cleanliness, staff & service, property conditions & facilities

Read before booking

I was bitten by bed bugs and the hotel doesn’t have a front desk staff nor do they answer the phone they only respond through text but me and hotels.com have been trying to contact the hotel and no one ever answers the phone There’s Nats flying around the room and dishes were dirty and had puddles of water in between glass plates and bowls the A/C never gets warm we had to use the oven because the room kept getting extremely cold
Stayed 2 nights in Sep 2025

6/10 Okay

Caitlyn

Stayed 13 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was very convenient for my visit.. it also was chill and peaceful.. will be back again
Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Stayed 2 nights in Sep 2025

6/10 Okay

Corey Robert

Disliked: Staff & service, amenities, property conditions & facilities
The room was very small and noisy, with no way to adjust the temperature. The curtain was damaged, and being at street level made privacy a concern. Cleanliness could have been better, and the entire bed protecting cover was covered in stains. Other guests in the building were very noisy, and the large number of homeless people outside the building also added to the disturbance. Customer service was virtually nonexistent. Additionally, their website stated that washers and dryers were available, but there were none on-site. 2 out of 5 stars.
Stayed 7 nights in Sep 2025

2/10 Terrible

Melissa

Stayed 9 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Updated rooms
Stayed 1 night in Sep 2025

2/10 Terrible

Michele

Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Jenell

Liked: Cleanliness, staff & service, property conditions & facilities
My fiancé and I stayed at this hotel in August. I initially booked a room with an en suite bathroom, but somehow I ended up in a room with a shared bathroom. I don't blame the hotel for this, but the travel website. Anyway, the hotel customer service person (phone call) went out of their way to switch me to another room. I really appreciated that. The rooms are nice, modern, and walking distance to Little Italy. The only small complaint I have is the rooms do not have air-conditioning. Normally in San Diego this isn't a big deal, but it happened to be hot that night and there was construction that started early in the morning. Suffice it to say, having the window open was not pleasant due to the noise. Also, there is no attendant on site, so if you're looking for a place with a front desk person, this is not the place for you. Everything is none by codes, similar to Airbnb.
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really awesome hotel

The place is fantastic. My favorite hotel of all time
Stayed 3 nights in Sep 2025

10/10 Excellent

Benjamin

Stayed 3 nights in Sep 2025

10/10 Excellent

Ioana-Raluca, West Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice space. Small, but with everything you need. I would have wanted maybe an extra hairdryer, but I managed. Enough amenities, easy checkin and check-out, fast communication with the property. Fan working excellent. After my first day the AC was on without me asking...but the staff control it quickly before freezing :)) Very close to the park and Downtown. Overall a good experience.
Stayed 2 nights in Sep 2025

4/10 Poor

Kashmir

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If you’re looking for a place to just sleep at and be out during the day, this is it. It was nice and easy to navigate. However their customer service was terrible. We were locked out of our room for 2 hours without food, water, no car keys. The lockbox for our room wouldn’t enter a new code even when they reset it. We continuously called to check for updates but there was nothing they could do for 2 hours and there was no staff on duty since it was after hours. We finally got into our room at almost midnight. After this incident I emailed the hotel to resolve this issue but sadly they ignored me.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok. Thank you!
Stayed 3 nights in Aug 2025

10/10 Excellent

Belle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chill vibes
Stayed 1 night in Aug 2025

6/10 Okay

antonio

Disliked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice. And the room was more than I expected .
Stayed 7 nights in Jul 2025

10/10 Excellent

Scott

Stayed 2 nights in Aug 2025