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Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG

Exterior
Outdoor pool
Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility, Transfer Shower)
Free buffet breakfast
Free buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
2296 Niels Bohr Ct, San Diego, CA, 92154
  • Alameda Otay
    ‪5 min drive‬
  • Cross Border Xpress
    ‪5 min drive‬
  • U.S. Consulate General Tijuana
    ‪7 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

8.6 out of 10
Excellent
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(69 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

7.8 out of 10
Good
(18 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Leisure)

8.4 out of 10
Very good
(47 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility, Transfer Shower)

Room amenity

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility, Transfer Shower)

7.6 out of 10
Good
(8 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible (Hearing, Bathtub)

Room amenity

Suite, Accessible (Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

8.2 out of 10
Very good
(60 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

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3.6 out of 5, Good, 1,001 reviews
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includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG

Hotel in San Diego with free breakfast and a fitness center
An outdoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG offers 99 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The free breakfast at Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG gets good marks from our customers. During your stay, you'll be within walking distance of Alivizatos. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from San Ysidro Border Crossing and 7 minutes from U.S. Consulate General Tijuana
Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. The business-friendly Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG also features tour/ticket assistance, a picnic area, and complimentary newspapers in the lobby. Self parking is free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 15 to June 01:
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel San Diego Otay Mesa
Holiday Inn Express San Diego Otay Mesa
Holiday Inn Hotel Otay Mesa
Holiday Inn Otay Mesa
Holiday Inn Express Hotel And Suites San Diego Otay Mesa
San Diego Holiday Inn
Holiday Inn San Diego
Holiday Inn Express Hotel Suites San Diego Otay Mesa
Holiday Inn Express Hotel Suites San Diego Otay Mesa
Holiday Inn Express Hotel Suites San Diego Otay Mesa by IHG

Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 724 out of 1459 reviews
Rating 8 - Good. 296 out of 1459 reviews
Rating 6 - Okay. 182 out of 1459 reviews
Rating 4 - Poor. 111 out of 1459 reviews
Rating 2 - Terrible. 146 out of 1459 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Stayed 2 nights in Jun 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Carolyn

Disliked: Amenities, property conditions & facilities
No plug for tub /water pressure terrible. We asked for bedding for the couch bed 3 times and never got what we needed. Laundry machine was broken - very disappointed in the property.
Stayed 1 night in Jun 2025

8/10 Good

Anabel

Liked: Staff & service
The first room smelled bad. So we moved to another room. Its an ok hotel but watch your feet. I found a flea on my toe. I don't have pets and no fleas in my home, but I found one at this hotel. The breakfast was ok. But it was a little spendy for what wr got.
Stayed 1 night in Jun 2025

10/10 Excellent

Mauricio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations and service.
Stayed 4 nights in Jun 2025

8/10 Good

Ximena

Travelled with partner
Liked: Amenities
Great location if you’re flying from CBX Tijuana Airport, however room carpet was very dirty
Stayed 1 night in Jun 2025

6/10 Okay

Betty, Chandler

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Ives

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a standard 2 queen size bedroom and it was a good size. Our stay was quiet and pleasant. I like the free continental breakfast and easy free parking unlike some hotels in downtown. Overall it was good besides the slow draining sink in the bathroom.
Stayed 1 night in Jun 2025

2/10 Terrible

Douglas

Travelled with family, Business traveller
In the room next to ours there was a fight that went on for hours. this included kicking on the room door and yelling in the hallway. I made a complaint with the front desk at 100 am asking them to take care of the problem. The person working the desk informed me that they had received multiple complaints already and they were trying to get it taken care. to say the least no sleep for the entire night!
Stayed 1 night in Jun 2025

4/10 Poor

erica

Room carpet was soaking wet
Stayed 1 night in Jun 2025

10/10 Excellent

Evelyn

Stayed 2 nights in Mar 2025

8/10 Good

Tracee

Stayed 1 night in Jun 2025

8/10 Good

Tammie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was very close to the border, that I liked. It was very clean and lots of accommodations.
Stayed 6 nights in May 2025

6/10 Okay

Dhiraj

Travelled with family
Disliked: Property conditions & facilities
The window blinds didn’t close completely, but I was too tired at night to go and complain about it. They should do a better job with maintenance.
Stayed 1 night in May 2025

10/10 Excellent

Juan Manuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 1 night in May 2025

10/10 Excellent

Justiss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Julissa

Stayed 1 night in May 2025

4/10 Poor

AYUB

Stayed 1 night in May 2025

10/10 Excellent

Patty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here as the location was very close to an appointment we had in Otay. The stay was great!
Stayed 1 night in Feb 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

José Luis Saldaña

Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Very isolated from socially active areas, and very hard to find
Stayed 1 night in May 2025

2/10 Terrible

Bertha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I booked connecting rooms but upon check in they said they were sold out. One room did not have power to half of the room, the bathroom door did not close properly and if you did close it, it would pop really loud when you would try to open it. The other room had a bad card reader and we couldnt get in so they ended up moving half of my family to a another room on a different floor. The hotel is outdated and in need of serious repairs. Would not stay here even if they ugraded the place. It is in a sketchy area and only one small slow elevator.
Stayed 2 nights in May 2025