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Quality Suites San Diego Otay Mesa

2.5 star property

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Photo gallery for Quality Suites San Diego Otay Mesa

Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Free on-the-go breakfast
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
2351 Otay Center Dr, San Diego, CA, 92154
  • Place, Alivizatos
    ‪19 min walk‬
  • Place, Cross Border Xpress
    ‪4 min drive‬
  • Place, San Diego Zoo
    ‪25 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(38 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(34 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Jetted Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Jetted Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • 26 sq m
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,562 reviews
The price is €115
includes taxes & fees
21 Dec - 22 Dec
Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG

About this property

Quality Suites San Diego Otay Mesa

Hotel in San Diego with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a 24-hour business center, and a hot tub. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Quality Suites San Diego Otay Mesa offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.
During your stay at Quality Suites San Diego Otay Mesa, you'll be close to U.S. Consulate General Tijuana. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast offered
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a gym
  • 11 minutes by car from San Ysidro Border Crossing and 7 minutes from U.S. Consulate General Tijuana
Quality Suites San Diego Otay Mesa offers its guests a hot tub and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is served. Event space at this hotel measures 1109 square feet (103 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Quality Suites San Diego Otay Mesa. Self parking is free.

This San Diego hotel is smoke free.

Guests are served free on-the-go breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,109 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Suites Otay Mesa
Quality Suites Otay Mesa Hotel
Quality Suites Otay Mesa Hotel San Diego
Quality Suites Otay Mesa San Diego
Quality Suites San Diego
Quality Suites San Diego Otay Mesa
Quality Suites San Diego Otay Mesa Hotel
Quality Suites Diego Otay Mesa
Quality Suites San Diego Otay Mesa Hotel
Quality Suites San Diego Otay Mesa San Diego
Quality Suites San Diego Otay Mesa Hotel San Diego

Quality Suites San Diego Otay Mesa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 351 out of 1007 reviews
Rating 8 - Good. 219 out of 1007 reviews
Rating 6 - Okay. 173 out of 1007 reviews
Rating 4 - Poor. 124 out of 1007 reviews
Rating 2 - Terrible. 140 out of 1007 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

TERESA

Stayed 1 night in Sep 2025

10/10 Excellent

Veronica

Stayed 1 night in Aug 2025

6/10 Okay

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C was terrible
Stayed 1 night in Sep 2025

6/10 Okay

Uriel

Travelled with family and small children
Liked: Staff & service
The room smelled like cigarettes and the shower curtain was dirty
Stayed 1 night in Sep 2025

2/10 Terrible

Obiora

Liked: Property conditions & facilities
Disliked: Staff & service
My deposit with them has not being refunded yet.
Stayed 2 nights in Aug 2025

6/10 Okay

Nancy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We would not recommend this place, over priced, run down and we could not get internet in our room.
Stayed 1 night in Sep 2025

4/10 Poor

Nicole

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property seems very old, dirty AC units barely work. Breakfast was old fruit and stale toast. Very poor for $175. It was less quality than Motel 6.
Stayed 1 night in Aug 2025

2/10 Terrible

Allison

Stayed 1 night in Aug 2025

2/10 Terrible

Jonathan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold every were tub broken stains allover the floor
Stayed 1 night in Aug 2025

8/10 Good

Patricia, S El Monte

Business traveller
Disliked: Property conditions & facilities
Not very sanitary clean smells not clean either
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Stayed 1 night in Aug 2025

4/10 Poor

Ramiro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower didn’t work right , furniture falling apart And for what they charge it was too much
Stayed 1 night in Aug 2025

10/10 Excellent

Amador

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean and quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Roxanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Aug 2025

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good thanks
Stayed 1 night in Aug 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service
Very disty outside the Hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Candida

Stayed 2 nights in Aug 2025

6/10 Okay

Shawn

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
not a full breakfast rooms had a smell and the pool and hot were dirty. Beware!
Stayed 2 nights in Aug 2025

6/10 Okay

Pete

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Wish there was more variety for breakfast. Was never able to connect to WiFi. Staff was very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay

recently stayed at this hotel and unfortunately, my experience was far from satisfactory. The room had throw-up stains on the walls, which was incredibly off-putting. The bathroom did not match the pictures online and felt like a downgrade. The entire hotel was under construction, which we understood could cause some inconveniences, but the overall condition was poor. The front desk was rarely available, and the bell cart had a flat tire, making it difficult to transport our luggage. We requested housekeeping twice, but they never showed up. We also had no toilet paper when we arrived, which was quite inconvenient. Overall, it was a nightmare stay, and I would not recommend this hotel to anyone until they make some serious improvements
Stayed 3 nights in Jul 2025

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Melissa

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Pool dirty jacuzzi closed the a/c not working ,the shower head eaither work properly
Stayed 1 night in Aug 2025

10/10 Excellent

shantavia

Travelled with family and small children
Liked: Amenities
Amazing
Stayed 3 nights in Jul 2025