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Quality Suites San Diego Otay Mesa

2.5 star property

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Photo gallery for Quality Suites San Diego Otay Mesa

Two single beds with green bedspreads, a small armchair, and a bedside table with a lamp are featured in this cozy space.
Relax in a comfortable space with a leather sofa, armchairs, and a kitchenette.
Cozy retreat with a kitchenette, TV, and sofa, perfect for a relaxing stay.
Enjoy a homey atmosphere in this cozy room with a kitchenette, dining table, and comfortable seating.
Check-in at the reception desk, where friendly staff are available to assist with your stay.

Popular amenities

  • Hot tub
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2351 Otay Center Dr, San Diego, CA, 92154
  • Alameda Otay
    ‪4 min drive‬
  • Cross Border Xpress
    ‪4 min drive‬
  • U.S. Consulate General Tijuana
    ‪6 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(37 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(33 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Jetted Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Jetted Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • 26 sq m
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Welcome to Holiday Inn Express & Suites, featuring a modern design with a lush entrance area and a prominent address sign.

Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (1405)
The price is €163
for 1 room
includes taxes & fees
15 Aug - 16 Aug
Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG

About this property

Quality Suites San Diego Otay Mesa

Hotel in San Diego with free breakfast and a fitness center
Along with a fitness center, this hotel has a 24-hour business center and a hot tub. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Quality Suites San Diego Otay Mesa offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.
During your stay at Quality Suites San Diego Otay Mesa, you'll be within walking distance of Alivizatos. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast offered
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a gym
  • 11 minutes by car from San Ysidro Border Crossing and 7 minutes from U.S. Consulate General Tijuana
Quality Suites San Diego Otay Mesa offers its guests a hot tub and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is served. Event space at this hotel measures 1109 square feet (103 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Quality Suites San Diego Otay Mesa. Free self parking is available.
Guests are served free on-the-go breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,109 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Suites Otay Mesa
Quality Suites Otay Mesa Hotel
Quality Suites Otay Mesa Hotel San Diego
Quality Suites Otay Mesa San Diego
Quality Suites San Diego
Quality Suites San Diego Otay Mesa
Quality Suites San Diego Otay Mesa Hotel
Quality Suites Diego Otay Mesa
Quality Suites San Diego Otay Mesa Hotel
Quality Suites San Diego Otay Mesa San Diego
Quality Suites San Diego Otay Mesa Hotel San Diego

Quality Suites San Diego Otay Mesa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 337 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 120 out of 1001 reviews
Rating 2 - Terrible. 134 out of 1001 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

JUAN

Travelled with family
The Hotel is near the CBX Border, but its old & needs a restoring in some areas. Still 2 weeks later and have not received my deposit back.
Stayed 1 night in Apr 2025

4/10 Poor

Shellie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was dirty. It needed a lot of repairs. There was tape on the tile floor when you walked in. The couch in the room was dirty and gross, if I had my dog I won’t have let her sit on it. Had I not prepaid for this room (non refundable) I would not have stayed there.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Business traveller
Liked: Amenities
Hotel is 10 minutes drive to CBX crossings. Paid $20 uber to take me
Stayed 1 night in Apr 2025

6/10 Okay

Citlaly

Stayed 1 night in Apr 2025

10/10 Excellent

mari

Stayed 1 night in Apr 2025

4/10 Poor

Mehdi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Housekeeping did not stock the bathroom properly. Shower handle was broken.
Stayed 2 nights in Apr 2025

6/10 Okay

Sergio S

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

jose f

Liked: Staff & service, property conditions & facilities
A/c unit made loud noise all night .carpet look dirty ... Bad odor at room
Stayed 1 night in Apr 2025

4/10 Poor

Lilian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at the front desk is so rude and their was a cockroach in our room
Stayed 1 night in Apr 2025

10/10 Excellent

Marisol Magana, Las Vegas

Stayed 1 night in Apr 2025

10/10 Excellent

Daisy

Stayed 1 night in Mar 2025

10/10 Excellent

Harold

Stayed 1 night in Mar 2025

2/10 Terrible

Mankong

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad front clerk

Stayed 1 night in Apr 2025

8/10 Good

Sergio

Stayed 1 night in Mar 2025

6/10 Okay

Jessica, Victorville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A means to and end. Just in to rest and out the following morning to travel abroad.
Stayed 1 night in Apr 2025

8/10 Good

mariano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was ok. location is close to cbx
Stayed 1 night in Mar 2025

2/10 Terrible

Dustin

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Eduardo, SAN DIEGO

Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the room it had a little living room it has a couch and a table with 2 chairs next to the 2 queen size bed room I booked! What I didn’t like was the breakfast.. NO eggs, sausage, bacon, no oatmeal.
Stayed 2 nights in Mar 2025

10/10 Excellent

maricruz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rest
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Reynaldo salazar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, bath tub seemed not washed properly, there was some hair left behind from other customers. But other than that, stay was good
Stayed 1 night in Feb 2025

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Ronald

Business traveller
Disliked: Staff & service, property conditions & facilities

You can walk across the border from this hotel

Karen lady in the front. Everything very old. Great location, though in terms of where my appointment was and the ability to walk across the border was nice.
Stayed 1 night in Mar 2025

2/10 Terrible

Stacie

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Mar 2025