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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

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Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool, pool loungers
Exterior
Free breakfast
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Place, De Anza Cove Park
    ‪8 min walk‬
  • Place, Mission Bay Park
    ‪10 min walk‬
  • Place, Mission Bay
    ‪18 min walk‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(111 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(85 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed Room Ground Floor Pet Friendly Flat Screen Television Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

2 Queen Bed Room Ground Floor Pet Friendly Flat Screen Television Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 4

Mobility Accessible Queen Room with Roll In Shower

  • Sleeps 2

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave And Refrigerator, Grab Bar, High Speed Internet Access

  • Sleeps 2

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About this property

SureStay Hotel by Best Western San Diego Pacific Beach

An outdoor pool, concierge services, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western San Diego Pacific Beach. During your stay, you'll be within walking distance of Mission Bay Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • 14 minutes by foot from Mission Bay Park and a 4-minute drive from Crystal Pier
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available. Public spaces have free WiFi. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western San Diego Pacific Beach. Limited free parking is available on a first-come, first-served basis.

This San Diego hotel is smoke free.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 730 out of 1565 reviews
Rating 8 - Good. 395 out of 1565 reviews
Rating 6 - Okay. 214 out of 1565 reviews
Rating 4 - Poor. 102 out of 1565 reviews
Rating 2 - Terrible. 124 out of 1565 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Egg, cereal waffle bread coffee
Stayed 1 night in Dec 2025

8/10 Good

Cherie

Stayed 2 nights in Dec 2025

4/10 Poor

Kathleen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very run down. We asked to have our room cleaned (twice) and new towels, but it was never done. Breakfast is pretty low quality and did not include much options.
Stayed 5 nights in Dec 2025

2/10 Terrible

Alyssa

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Stayed 1 night in Dec 2025

8/10 Good

Emmanuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and would definitely come back again It’s also nice how there is a 7-11 behind it which is cool.
Stayed 1 night in Dec 2025

4/10 Poor

Briana

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Limited breakfast menu. Limited hours.
Stayed 3 nights in Nov 2025

10/10 Excellent

Virginia

Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Stayed 2 nights in Dec 2025

10/10 Excellent

Francisco

Stayed 1 night in Dec 2025

8/10 Good

Xuan

Liked: Cleanliness, property conditions & facilities
good
Stayed 2 nights in Dec 2025

10/10 Excellent

Sandra

Stayed 1 night in Dec 2025

2/10 Terrible

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Roaches and weed
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel, Benicia

Liked: Cleanliness, amenities, property conditions & facilities
Front counter staff were very friendly and the price was very reasonable.
Stayed 1 night in Dec 2025

2/10 Terrible

Tyler

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Room was 3.5 stars. Limited parking. Was threatened that my security deposit would be kept if I didn’t unhook or park on the street. I didn’t feel welcome at that point and didn’t want anything I did to “impact my security deposit ". Not horrible but after that it ruined my day.
Stayed 1 night in Dec 2025

8/10 Good

Cyrus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room door was sticky and hard to open. No hosekeeping for a 3 night stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great customer service at check in. Real quick check in and had everything organized from our reservation
Stayed 1 night in Dec 2025

10/10 Excellent

Danilo

Stayed 1 night in Dec 2025

10/10 Excellent

Saul

Stayed 1 night in Dec 2025

10/10 Excellent

Shivam

Stayed 1 night in Dec 2025

6/10 Okay

hassan

Liked: Staff & service
nice place to rest
Stayed 2 nights in Dec 2025

10/10 Excellent

Yasuko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quiet, and location is very good. Although bathroom was better the first time we stayed there. It needs some repair, minor though. We will stay there again
Stayed 2 nights in Dec 2025

6/10 Okay

Muryum

Travelled with family
Good customer service! Reasonably good breakfast….. would have preferred if the yogurt has no gelatin!
Stayed 1 night in Dec 2025

10/10 Excellent

Surriena

Stayed 2 nights in Dec 2025

4/10 Poor

HECTOR ALBERTO

Liked: Cleanliness, staff & service
a/c smells like fongus, ask for room change staff were polite but almost same a/c smell, bed in the new room was very used and noisy, a lot of noise from our neighbors appp and mariguana smell
Stayed 1 night in Dec 2025