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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool, pool loungers
Free breakfast
Laundry room
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Place, Mission Bay Park
    ‪10 min walk‬
  • Place, University of San Diego
    ‪5 min drive‬
  • Place, SeaWorld
    ‪6 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(102 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(69 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free breakfast, near Mission Bay Park
An outdoor pool, concierge services, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western San Diego Pacific Beach. During your stay, you'll be within walking distance of Mission Bay Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the clean accommodations
  • 14 minutes by foot from Mission Bay Park and a 4-minute drive from Crystal Pier
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available. Public spaces have free WiFi. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western San Diego Pacific Beach. Limited free parking is available on a first-come, first-served basis. A complete renovation of SureStay Hotel by Best Western San Diego Pacific Beach was completed in May 2021.

This San Diego hotel is smoke free.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 613 out of 1323 reviews
Rating 8 - Good. 330 out of 1323 reviews
Rating 6 - Okay. 184 out of 1323 reviews
Rating 4 - Poor. 94 out of 1323 reviews
Rating 2 - Terrible. 102 out of 1323 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent client's , really knowledgeable professional
Stayed 1 night in Aug 2025

6/10 Okay

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was small but it was cool for the days stayed
Stayed 2 nights in Jul 2025

6/10 Okay

Felipe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was afortable, breakfast, very strategic to visit diferent atractions in San Diego.
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco, Escondido

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive desk staff
Stayed 2 nights in Aug 2025

8/10 Good

Corey

Business traveller
Liked: Cleanliness, property conditions & facilities
Decent accommodations. However, the rooms are small. Housekeeping never cleaned or provided towels during my entire four day stay. I was informed on the second day you must request housekeeping and they only service rooms every other day. I got my own towels from the front desk every day. Housekeeping did not service my room on the second day either. I was not told about the housekeeping schedule when I checked in.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 5 nights in Jul 2025

10/10 Excellent

TU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need fresh air spray in side.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Keith

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Jul 2025

10/10 Excellent

Vincent

Stayed 1 night in Jul 2025

8/10 Good

Yichin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Frederick, Whittier

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young woman who checked us in was nice. The place is clean and comfortable. Close to many attractions in SD. Good daily breakfast. Family of 4 and our dog had a good week here.
Stayed 6 nights in Jul 2025

10/10 Excellent

Makayla

Stayed 2 nights in Jul 2025

6/10 Okay

ANDRES

Stayed 2 nights in Jul 2025

10/10 Excellent

jimell

Liked: Amenities
Everything was Great
Stayed 4 nights in Jul 2025

6/10 Okay

Meli

Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Gina, the front desk clerk was very friendly and helpful.
Stayed 2 nights in Jul 2025

4/10 Poor

James

Liked: Cleanliness
Disliked: Room comfort

Overpriced

The room was extremely small. The Price was very expensive for what we got.
Stayed 3 nights in Jul 2025

8/10 Good

Daniel

Liked: Staff & service
Was good but cleaning lady only came once in 3 days
Stayed 3 nights in Jul 2025

8/10 Good

Carolina, Goodyear

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Jul 2025

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 Stars – Great Stay! I had a really pleasant experience staying at this hotel. From the moment I arrived, the staff were friendly, which made check-in quick and smooth. The room was clean, well maintained, and had everything I needed for a comfortable stay. What I appreciated most was how quiet and peaceful the environment was. The hotel was also very affordable, offering great value for the price. The location was convenient too, with easy access to nearby parks, restaurants and transportation. I would definitely recommend this hotel and wouldn’t hesitate to stay here again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Subhashree

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No, just no, the room smelled like mold, and the bathroom smelled like undried laundry
Stayed 4 nights in Jul 2025

2/10 Terrible

MARIELA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

STELLA

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It is not acceptable to have a bathroom which a door who gets bumped with the toilet and causes problems to get in. Also problems with some outlets. The room is clean
Stayed 1 night in Jul 2025

4/10 Poor

Margarita

Travelled with family
Disliked: Property conditions & facilities
Due to a non functioning fan the room had a mildew smell. It made sleeping uncomfortable as it triggered my allergies and asthma. The milk at breakfast was sour and almost caused me to vomit. The staff we encountered were nice. The beds were clean and otherwise the property seemed decent for the price.
Stayed 1 night in Jul 2025