SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

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Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout curtains, iron/ironing board
Laundry room
Outdoor pool, pool loungers
Exterior
Free breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Mission Bay Park
    ‪10 min walk‬
  • University of San Diego
    ‪5 min drive‬
  • SeaWorld
    ‪6 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪10 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(66 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(94 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free breakfast, near Mission Bay Park
An outdoor pool, concierge services, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western San Diego Pacific Beach. During your stay, you'll be within walking distance of Mission Bay Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 14 minutes by foot from Mission Bay Park and a 4-minute drive from Crystal Pier
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available. Public spaces have free WiFi. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western San Diego Pacific Beach. Limited free parking is available on a first-come, first-served basis. A complete renovation of SureStay Hotel by Best Western San Diego Pacific Beach was completed in May 2021.

This San Diego hotel is smoke free.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 577 out of 1263 reviews
Rating 8 - Good. 321 out of 1263 reviews
Rating 6 - Okay. 172 out of 1263 reviews
Rating 4 - Poor. 96 out of 1263 reviews
Rating 2 - Terrible. 97 out of 1263 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Eugene

Needs some modernization. Not the cleanest either. Terrible internet. Few channels on the TV. Check-in intrusive with a mandatory document just short of a drug test. Stay somewhere else if possible.
Stayed 2 nights in Jun 2025

6/10 Okay

Kimber

Liked: Cleanliness
Disliked: Amenities
Friendly staff clean rooms.
Stayed 2 nights in Jun 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

susan

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, friendly staff, clean room with decent amenities but noisy if outward room and not enough parking if you arrive back at the property too late!
Stayed 2 nights in Jun 2025

8/10 Good

Keren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The hotel is in a great location, with major attractions just 10–30 minutes away. Breakfast had a good variety and was regularly refilled, which was a nice touch. The room had a slight smell upon entry, but it quickly faded and wasn’t an issue. The bathroom was very clean. Parking can be limited if you arrive after 9 PM, but overall, I was happy with my choice and would definitely stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mariah

Stayed 1 night in Jun 2025

6/10 Okay

Sandra L

Liked: Staff & service
Disliked: Property conditions & facilities
This hote
Stayed 1 night in Jun 2025

4/10 Poor

Rajeev, Redmond

Disliked: Staff & service, property conditions & facilities
Room was not ready by check in time and the receptionist was rude by having me wait and not be willing to provide a room that was ready. Breakfast was not good As well
Stayed 1 night in Jun 2025

8/10 Good

Rigoberto

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room was great just a bit noisy!
Stayed 1 night in Jun 2025

10/10 Excellent

Eddy

Stayed 1 night in Jun 2025

6/10 Okay

Harold

Stayed 1 night in Jun 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities
breakfast was amazing, beds are nice, room was clean, it had a funny smell, like it was a little musty but all in all it was very nice. i would stay there again.
Stayed 1 night in Jun 2025

8/10 Good

Benjamin

Stayed 1 night in Jun 2025

6/10 Okay

Valerie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The refrigerator didn't get cold. The room was noisy, you could hear walking above all night. The parking lot was small & hard to navigate. No one was at the desk when I arrived, I had to call out twice to get someone to check in. In 3 nights we had no maid service or change of towels. There is an elevator so I'd recommend the 3rd floor. It was a clean room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, clean room and good breakfast.
Stayed 1 night in Jun 2025

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room And everything inside of it smelled terrible. I believe it was coming from the A. C unit. The room was also very tiny for 2 people. No room to move around.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed one night before my flight. The staff were awesome. The bed was so comfortable and my room was super quiet. Great place for a quick stay!
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good
Stayed 2 nights in Jun 2025

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For what it is, this property offers a good night’s sleep for an affordable rate.
Stayed 3 nights in Jun 2025

8/10 Good

BARBARA

Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Jessica, El Cajon

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Reminded me of a lockdown facility it is sad and gray all of the rooms face the common walkway and if your window or door is left open at all everyone looking for their room or exiting will have a full view in to your space.
Stayed 1 night in Jun 2025

10/10 Excellent

Hadith

Clean and quiet area. Close to the University area. Will book here again next time.
Stayed 1 night in Apr 2025

8/10 Good

Ivan

Liked: Cleanliness
Stayed 3 nights in Jun 2025