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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Free breakfast
Laundry room
Outdoor pool, pool loungers
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Place, De Anza Cove Park
    ‪8 min walk‬
  • Place, Mission Bay Park
    ‪10 min walk‬
  • Place, Mission Bay
    ‪18 min walk‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(111 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(80 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed Room Ground Floor Pet Friendly Flat Screen Television Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

2 Queen Bed Room Ground Floor Pet Friendly Flat Screen Television Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 4

Mobility Accessible Queen Room with Roll In Shower

  • Sleeps 2

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave And Refrigerator, Grab Bar, High Speed Internet Access

  • Sleeps 2

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About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free parking, near Mission Bay Park
An outdoor pool, concierge services, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western San Diego Pacific Beach. During your stay, you'll be within walking distance of Mission Bay Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 14 minutes by foot from Mission Bay Park and a 4-minute drive from Crystal Pier
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available. Public spaces have free WiFi. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western San Diego Pacific Beach. Limited free parking is available on a first-come, first-served basis.

This San Diego hotel is smoke free.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 719 out of 1523 reviews
Rating 8 - Good. 378 out of 1523 reviews
Rating 6 - Okay. 208 out of 1523 reviews
Rating 4 - Poor. 100 out of 1523 reviews
Rating 2 - Terrible. 118 out of 1523 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Matthew

Stayed 2 nights in Oct 2025

6/10 Okay

Bernadette

Travelled with family
Good location
Stayed 2 nights in Nov 2025

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly service.
Stayed 1 night in Nov 2025

6/10 Okay

Paul

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room was nit ready fir a new guest. It had nit been cleaned.
Stayed 1 night in Nov 2025

6/10 Okay

Justin

Stayed 3 nights in Nov 2025

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average breakfast need more variety, friendly staff, lots of noise from floor above couldn’t sleep well but overall good place to stay .
Stayed 4 nights in Oct 2025

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 3 nights in Oct 2025

10/10 Excellent

Carla

Stayed 1 night in Nov 2025

10/10 Excellent

Manuel A

Stayed 5 nights in Oct 2025

10/10 Excellent

Iliana

Stayed 1 night in Oct 2025

8/10 Good

Clarissa

Stayed 1 night in Nov 2025

10/10 Excellent

Maheleth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I came here for a festival and I arrived a bit earlier than expected but luckily Gina from the front desk was an absolute angel! She was very patient and accommodating while answering all my questions perfectly! She made my stay a lot better especially while traveling solo. I would definitely stay here again! Thank you again Gina!!
Stayed 1 night in Nov 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a ground floor room which was clean, quiet and comfortable. The air conditioning worked well and it was nice to have a well equipped bathroom, microwave and mini fridge. The laundry was useful and breakfast was ok with some hot options. It’s location near the I 5 means it was easy to get around and it was less than 15 mins to the beach.
Stayed 2 nights in Oct 2025

4/10 Poor

Delia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and quite rundown, with water damage on the bathroom door. The hair dryer didn't work because the bathroom outlet was malfunctioning. On the first night, the hotel lost power for 7 hours. The room smelled musty, and upon further inspection, we found black mold in the AC vents. We were told there was no other room available to switch to, but we could get a discount; however, they needed to confirm with the manager. The manager, Malea Chapman, said no discount, but suddenly, a new room became available. I asked to inspect the new room to ensure there was no mold in the AC; the manager claimed the unit had been recently maintained, yet I found mold on that AC unit as well. The manager was rude, asking if I wanted to leave early, and when I requested a partial refund for the previous night due to mold exposure, she offered only a 15% discount. Eventually, she agreed to a 20% discount for the previous night and a full refund for the current night, but insisted I leave the room immediately. There was zero customer service. She also told me I needed to contact Expedia for my refund and began walking away, refusing to look at the mold, claiming her employee had already shown her the pictures I sent. The Expedia representative was also unhelpful when I explained the situation, seeming in a rush to end the call. Both the hotel and Expedia handled the situation poorly. I’m only giving this a 2-star review because the front desk staff was friendly.
Mold in A/C
Mold in A/C
Shower
Shower
Stayed 3 nights in Oct 2025

2/10 Terrible

Franklin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will start with the room is very small, power outage from 10pm to 3:45am on Sunday night. Tried taking a shower while only cold water when it was very hot inside the room but still the water was way too cold to shower no (Hot water) because of the electricity. Group of people sitting in the pool area watching everyone that goes and come out of their rooms. The area is also not safe, Becareful out there ladies and gents.
Stayed 1 night in Oct 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for a very good price.
Stayed 3 nights in Oct 2025

8/10 Good

Krisada

Stayed 4 nights in Oct 2025

6/10 Okay

Paul

Liked: Staff & service
The room didnt smell good, very musky odor. The room was clean and in a good location to the beach.
Stayed 3 nights in Oct 2025

4/10 Poor

Edna

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Marco

Stayed 1 night in Oct 2025

6/10 Okay

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time here overall! The room was nicely renovated but a touch small, but wasn't really a problem since we were only there in the evenings. The bed and pillows were more on the firm side, but not uncomfortable. Breakfast was good and the building was clean. There are multiple car dealerships immediately around the hotel, so not a ton to do in immediate walking distance, but Rubio's Mexican restaurant across the street was very good and the park down the street was very pretty! We would definitely stay here again!
Stayed 4 nights in Oct 2025

2/10 Terrible

Srinivasa Raghava Kumar

Stayed 1 night in Oct 2025

10/10 Excellent

Jesus

Stayed 1 night in Oct 2025

8/10 Good

Raymundo, Sherman Oaks

Stayed 1 night in Oct 2025