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Crowne Plaza Hotel Foster City - San Mateo by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Foster City - San Mateo by IHG

Exterior
Lobby lounge
Exterior
Exterior
Suite, 1 Bedroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1221 Chess Dr, Foster City, CA, 94404
  • Place, Ice Center at San Mateo
    ‪10 min walk‬
  • Place, Mariners Point Golf Center
    ‪14 min walk‬
  • Place, Edgewater Park
    ‪18 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪16 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 Queen Bed, Accessible (Accessible Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

8.2 out of 10
Very good
(34 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Crowne Plaza Hotel Foster City - San Mateo by IHG

Hotel with free parking, near San Francisco Bay
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Crowne Plaza Hotel Foster City - San Mateo by IHG offers 350 accommodations with safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 37-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at Crowne Plaza Hotel Foster City - San Mateo by IHG, you'll be within walking distance of San Francisco Bay. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Just a 3-minute drive from San Francisco Bay and a few minutes from San Mateo County Event Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Crowne Plaza Hotel Foster City - San Mateo by IHG offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Hotel Foster City - San Mateo by IHG. Free self parking is available.

This 3.5-star Foster City hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 1:00 PM.
Crowne Plaza Hotel Foster City - San Mateo by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Portable bathtub seat
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Foster City San Mateo
Crowne Plaza Hotel Mateo
Crowne Plaza Mateo
Foster City San Mateo
Crowne Plaza Hotel San Mateo
Crowne Plaza San Mateo
Crowne Plaza Hotel Foster City San Mateo
Crowne Plaza Hotel Foster City San Mateo an IHG Hotel
Crowne Plaza Hotel Foster City - San Mateo by IHG Hotel
Crowne Plaza Hotel Foster City - San Mateo by IHG Foster City

Crowne Plaza Hotel Foster City - San Mateo by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 550 out of 1005 reviews
Rating 8 - Good. 250 out of 1005 reviews
Rating 6 - Okay. 97 out of 1005 reviews
Rating 4 - Poor. 49 out of 1005 reviews
Rating 2 - Terrible. 59 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

richard

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff was extremely friendly. Bathroom / shower was great.
Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
Good room. Wed better TV service
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2025

10/10 Excellent

Rosalba

Stayed 1 night in Oct 2025

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, property conditions & facilities
A beautiful clean place to stay, the staff very courteous and friendly thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The front desk was flexible on finding me another room not facing the freeway. The room was beautiful, very clean, and the bathroom was lovely. Loved the soaps and hair products. The bed was super comfortable. I’ll definitely be back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Catera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was exquisitely clean. Super comfy bed soft linens! Definitely would stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Elena

Stayed 1 night in Oct 2025

10/10 Excellent

Ulukaulupe

Stayed 1 night in Oct 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service when asked for 3xtra towels
Stayed 1 night in Oct 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunday brunch was delicious and Service was outstanding. Well worth the cost.
Stayed 1 night in Oct 2025

10/10 Excellent

Naseem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was so clean and the amenities were wonderful. We went dancing Friday evening in the club downstairs. We hit the jacuzzi and pool the next day. Check out wasn’t until 12 which was so relaxing and the bed was our favorite. King size and so comfortable. The bathroom layout was also great for getting ready. Very happy overall. Parking being free was also so convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

DavID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel i will be back
Stayed 1 night in Oct 2025

8/10 Good

Alexis

Stayed 4 nights in Oct 2025

10/10 Excellent

Rosemary or Mikeal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

would stay there again

Breakfast buffet was exellent. Room very comfy
Stayed 1 night in Oct 2025

10/10 Excellent

Shaleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Camila

Stayed 1 night in Oct 2025

10/10 Excellent

Scherryl

Travelled with partner
Liked: Amenities
The lobby atrium was beautiful and the glass elevator lets you take it all in
Stayed 1 night in Oct 2025

10/10 Excellent

Tamisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very nice staff and great accommodations
Stayed 1 night in Oct 2025

10/10 Excellent

lei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2025

6/10 Okay

Tina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Aug 2025

Carpet stunk due too fresh adhesives. Bar was horrible loud music and had security. Sleezy Mexican night club vibe. Music too loud. Didn't feel welcome. Couldn't get a drink and have a quiet conversation. Walking distance to restaurants. Buffet was terrible and hostess crammed us into a tight corner booth next to noisy people even though there were plenty of other open spaces. Breakfast food mostly catered to Asian flavors. Scrambled eggs tasteless and dry.
Stayed 3 nights in Aug 2025

10/10 Excellent

lei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel renovated in 2025. The bath room is new. Overall it is worth the money.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members are very friendly. The room is excellent and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

GREG, Albuquerque

Stayed 1 night in Sep 2025