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Crowne Plaza Hotel Foster City - San Mateo by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Foster City - San Mateo by IHG

Exterior
Suite, 1 Bedroom
Exterior
Lobby lounge
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1221 Chess Dr, Foster City, CA, 94404
  • Place, Leo J. Ryan Park
    ‪14 min walk‬
  • Place, Mariners Point Golf Center
    ‪16 min walk‬
  • Place, William E. Walker Recreation Center
    ‪18 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪13 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 Queen Bed, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

8.2 out of 10
Very good
(36 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Hotel Foster City - San Mateo by IHG

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Crowne Plaza Hotel Foster City - San Mateo by IHG offers 350 accommodations with safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 37-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at Crowne Plaza Hotel Foster City - San Mateo by IHG, you'll be within walking distance of San Francisco Bay. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Just a 3-minute drive from San Francisco Bay and 13 minutes from Silicon Valley
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Crowne Plaza Hotel Foster City - San Mateo by IHG offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Hotel Foster City - San Mateo by IHG. Free self parking is available.

This 3.5-star Foster City hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 1:00 PM.
Crowne Plaza Hotel Foster City - San Mateo by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Portable bathtub seat
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Foster City San Mateo
Crowne Plaza Hotel Mateo
Crowne Plaza Mateo
Foster City San Mateo
Crowne Plaza Hotel San Mateo
Crowne Plaza San Mateo
Crowne Plaza Hotel Foster City San Mateo
Crowne Plaza Hotel Foster City San Mateo an IHG Hotel
Crowne Plaza Hotel Foster City - San Mateo by IHG Hotel
Crowne Plaza Hotel Foster City - San Mateo by IHG Foster City

Crowne Plaza Hotel Foster City - San Mateo by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent! Will go back again whenever I am in San Mateo.
Stayed 1 night in Jan 2026

10/10 Excellent

Dolores

Travelled with group
Liked: Cleanliness, staff & service, amenities
Always a good stay whoke celebrating birthdays.
Stayed 1 night in Jan 2026

10/10 Excellent

Ena, San Mateo

Stayed 1 night in Jan 2026

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Spacious. Kind staff. Aesthetics of the hotel very nice.
Stayed 1 night in Jan 2026

6/10 Okay

Donna, Belmont

Stayed 1 night in Jan 2026

10/10 Excellent

Arthur

Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth, Incline Village

Stayed 1 night in Jan 2026

10/10 Excellent

Evelyn, Redwood City

Stayed 2 nights in Jan 2026

10/10 Excellent

Azin

Stayed 4 nights in Jan 2026

8/10 Good

Silvina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The bistro had amazing pizza open until midnight and the club was so much fun ! only hotel to have the pool open until 11pm
Stayed 1 night in Jan 2026

10/10 Excellent

Marta

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Jan 2026

4/10 Poor

Robert

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The room did not have USB friendly outlets to accomodate the digital age of our devices. Our stay was disrupted by a fire alarm blaring at 7:45am and continued until 8:30a. Staff at the restaurant and bistro for an event we attended were not the kindest or most accommodating to our group. Many guests reserved rooms to stay overnight and the hosts of the event were wrongfully mistreated, denied requests and were unhelpful in ensuring that the room under contract would have appropriate turnover of plates and glassware
Stayed 1 night in Jan 2026

10/10 Excellent

Juan, hayward

Stayed 1 night in Jan 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
I had a great time here this past week.
Stayed 1 night in Jan 2026

10/10 Excellent

Jocelyn

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay, room was clean, the staff was incredibly nice. Definitely booking again when I visit San Francisco next time
Stayed 2 nights in Jan 2026

10/10 Excellent

Brenda

Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Overall it’s a safe and quiet place to stay, I love their parking lot that offers plenty of spaces.
Stayed 1 night in Dec 2025

10/10 Excellent

Marvin

Stayed 1 night in Oct 2025

4/10 Poor

HENRY

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I called housekeeping at 7am and housekeeping came at 5pm…front desk not good i reserved high level floors and i got lower floor…breakfast is excellent…
Stayed 1 night in Dec 2025

10/10 Excellent

Elena

Stayed 1 night in Dec 2025

2/10 Terrible

HENRY

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

6/10 Okay

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Jass

Business traveller
Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Dec 2025

10/10 Excellent

Junior, Hayward

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was great! I had my family over from New Zealand and I wanted them to have a luxurious experience and Crowne Plaza Foster City did just that! From the clean rooms, great receptionists. breakfast buffet, club and smiles all day! You do not need to go anywhere else. If I can I would give them 10 stars.
Front Lobby
Stayed 2 nights in Dec 2025

10/10 Excellent

ElyRose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and friendly staff. They make us feel valued.
Lovely lobby
Stayed 1 night in Dec 2025