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Crowne Plaza Hotel Foster City - San Mateo by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Foster City - San Mateo by IHG

Escape to a serene oasis with a tranquil water feature and lush greenery.
Welcome to our hotel lobby, featuring a spacious reception area with a polished floor, high ceilings, and large windows.
Relax in this stylish room with two single beds, a desk, and a large window offering a view of the outdoors.
Experience the hotel's contemporary design with balconies and large windows, surrounded by beautifully maintained gardens.
Guests can dine and relax in the spacious lobby with multiple seating areas, featuring tables, chairs, and a large flat-screen TV.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar

Explore the area

Map
1221 Chess Dr, Foster City, CA, 94404
  • San Francisco Bay
    ‪2 min drive‬
  • San Mateo County Event Center
    ‪2 min drive‬
  • Hillsdale Shopping Center
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

Relax in a stylish room with a large bed, flat-screen TV, and desk area.

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Accessible Tub)

Relax in a spacious room with a large bed, desk, and comfortable armchair.

Standard Room, 1 Queen Bed, Accessible Bathtub (Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Relax in a spacious room with a large bed, desk, and nightstand, featuring a window with curtains and a carpeted floor.

Premium Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Accessible Bathtub (Accessible Tub)

Relax in a spacious room with a large bed, desk, and comfortable armchair.

Premium Room, 1 Queen Bed, Accessible Bathtub (Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Relax in a spacious room with a large bed, desk, and comfortable armchair.

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Relax in a comfortable seating area with a sofa and armchairs, desk, and flat-screen TV.

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Relax in this stylish room with a large bed, desk, and window offering a view of the outdoors.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(29 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Features a large mirror, granite countertop, and a toilet with a towel rack.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Features a large mirror, granite countertop, and a toilet with a towel rack.

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, Roll-in Shower (Roll-In Shower)

Relax in a spacious room with a large bed, desk, and comfortable armchair.

Premium Room, 1 Queen Bed, Roll-in Shower (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (941)
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About this property

Crowne Plaza Hotel Foster City - San Mateo by IHG

Hotel with free parking, near San Francisco Bay
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Crowne Plaza Hotel Foster City - San Mateo by IHG offers 350 accommodations with safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 37-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at Crowne Plaza Hotel Foster City - San Mateo by IHG, you'll be within walking distance of San Francisco Bay. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Just a 3-minute drive from San Francisco Bay and a few minutes from San Mateo County Event Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Crowne Plaza Hotel Foster City - San Mateo by IHG offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Hotel Foster City - San Mateo by IHG. Free self parking is available.

This 3.5-star Foster City hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 1:00 PM.
Crowne Plaza Hotel Foster City - San Mateo by IHG has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Portable bathtub seat
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from February 11 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Foster City San Mateo
Crowne Plaza Hotel Mateo
Crowne Plaza Mateo
Foster City San Mateo
Crowne Plaza Hotel San Mateo
Crowne Plaza San Mateo
Crowne Plaza Hotel Foster City San Mateo
Crowne Plaza Hotel Foster City San Mateo an IHG Hotel
Crowne Plaza Hotel Foster City - San Mateo by IHG Hotel
Crowne Plaza Hotel Foster City - San Mateo by IHG Foster City

Crowne Plaza Hotel Foster City - San Mateo by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 524 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dolores

Liked: Cleanliness, property conditions & facilities, room comfort

Fun Night

We attended a birthday party it was convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing!
Stayed 1 night in May 2025

10/10 Excellent

Jeffery

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fast check in and check out. Location is perfect.
Stayed 5 nights in Apr 2025

10/10 Excellent

MAKOTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

JOANN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flew in for funeral services. Nice, clean hotel and friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Vanz

Stayed 1 night in Feb 2025

10/10 Excellent

Vanz

Liked: Cleanliness, staff & service, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Mar 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Chariss, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and proactive staff
Stayed 1 night in Apr 2025

8/10 Good

Kathleen

Stayed 3 nights in Mar 2025

6/10 Okay

kevin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
They need to fix the shower it didn’t turn hot
Stayed 1 night in Apr 2025

10/10 Excellent

Kellie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kris

Stayed 3 nights in Mar 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Robin

Stayed 1 night in Mar 2025

6/10 Okay

Ellamae, Hollister

Travelled with family
Liked: Staff & service
We have always stayed in Crowne plaza in Foster city with good experiences however this stay was not very good. This visit we stayed on the 3rd floor. Our carpet did not look clean it smelled musty the room was very stuffy since windows don’t open even for a little to air out rooms! The room was very noisy with some type of loud sound from air conditioning. Windows should be mandatory to have a bit of air flowing thru & carpets need to be steam cleaned. Our room next to ice machine was very noisy with foot traffic. We needed to check out earlier then normal due to smell causing headaches.
Stayed 1 night in Mar 2025

8/10 Good

Kenya

Liked: Amenities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Renzo

Stayed 1 night in Feb 2025

10/10 Excellent

Donovan

Liked: Cleanliness
Great place.
Stayed 2 nights in Feb 2025

8/10 Good

Karen

Stayed 1 night in Dec 2024

6/10 Okay

Maria

Stayed 1 night in Feb 2025

6/10 Okay

Octavio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025