4/10 Poor
Kaysea
Travelled with family
10 Nov 2025
Disliked: Cleanliness, staff & service
To start it took a minute to get someone to help at the front desk, it was like they were hiding cause every time we tried to go to the front desk window no one was there. Was assigned a room facing the street and when walked inside the room it smelled very musty. Stains everywhere… on the bedsheets, towels, parts of the walls. It gave very uncanny vibe. When closing the door behind us, it took us a minute to lock the door. Actually, never really was able to. Luckily we tried it from the outside and we weren’t able to get in we were fortunate enough no one was able to come in. Before going to bed we actually had to put a chair and our ice chest in front of the door so no one tried coming into the room. During the night there was an obnoxiously loud room next to us blasting music, screaming and talking loud at 2AM. Called front desk and they made it seem like they didn’t understand we were frustrated with a noise complaint. Asked if they could help quiet down the room and so they kept calling our room but we finally had to call them back on our phones saying it was the room next to us. After the loudest night of hearing the street cars, people walking by and the neighbors banging on the doors it was time to check out. After getting our stuff to leave we tried closing the door behind us and it was not closing / locking at all. After waiting to talk to front desk about checking out and the door, the guy could really care less about the door not able to close for that room.
Kaysea
Stayed 1 night in Nov 2025
