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El Conquistador Resort

4.0 star property

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Photo gallery for El Conquistador Resort

Exterior
Marina
4 outdoor pools, open 7:00 AM to 11:00 PM, pool cabanas (surcharge)
Couples treatment room(s), hot tub, steam room, body treatments
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
1000 Conquistador Avenue, Fajardo, 00738
  • El Conquistador Golf Course
    ‪18 min walk‬
  • Laguna Grande
  • Cayo Icacos
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪55 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed

  • 74 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Double Room

  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds, Marina View

Deluxe Room, 2 Queen Beds, Marina View

Deluxe Room, 2 Queen Beds, Marina View

  • 55 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Terrace/patio

Room, 2 Queen Beds, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Marina View

Deluxe Room, 1 King Bed, Marina View | Bathroom

Deluxe Room, 1 King Bed, Marina View

  • 55 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Single Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Single Room

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 2 Queen Beds, Ocean View

  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible, Marina View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible, Marina View

  • 37 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

El Conquistador Resort

On private beach with 4 outdoor pools, near Laguna Grande
Spend the day relaxing at El Conquistador Resort's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. Housekeeping is available once per stay.
El Conquistador Resort offers 627 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. 42-inch LCD televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Fajardo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided once per stay.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the pool at El Conquistador Resort. During your stay, you'll be connected to the convention center, and within walking distance of El Conquistador Golf Course. Features include free WiFi in public areas and a free beach shuttle, plus 4 outdoor pools.
  • Free WiFi (speed: 25+ Mbps)
  • For dining with ocean views, stop by Ventanas, one of the property's 8 restaurants and 3 bars/lounges
  • Valet parking and self parking available for a fee
  • Splash around at the free water park with a lazy river or swim in the 4 outdoor pools
  • Treat yourself to manicures and pedicures, body scrubs, or facials at the spa
  • Services include a lifeguard on site, a concierge, and a porter
  • Onsite recreation includes a private beach, a golf course, and 4 outdoor tennis courts
  • Guests have great things to say about the beach and the size of the accommodations
  • 6 minutes by car from Laguna Grande and 11 minutes from Cayo Icacos
  • Free beach shuttle service
Step outside to unwind on the white sand beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at El Conquistador Resort, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools, and enjoy a treatment at the full-service spa.

There are 8 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This Mediterranean hotel also offers a complimentary water park, a children's pool, and outdoor tennis courts. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Fajardo hotel is smoke free.

Ventanas - Overlooking the ocean and pool, this theme restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
BoNo - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Ballyhoo - This theme restaurant overlooks the ocean. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Café Bella Vista - This theme restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Hightide Rooftop Bar - This rooftop bar overlooks the ocean and pool. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Secured, uncovered parking on site (USD 15 per day)
  • Secured, uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Ballyhoo
  • BoNo
  • Café Bella Vista
  • Hightide Rooftop Bar
  • Ventanas

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pickleball courts
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Lazy river
  • Pro golf shop
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • DVD player
  • Free water park access
  • In-room refrigerator
  • Lazy river
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 40 meeting rooms
  • Business centre
  • Conference centre (100,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • Marina
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Composting
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 70.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 15 per day
  • Uncovered valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-out fee: USD 65 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

El Conquistador Resort Waldorf Astoria Hotel Fajardo
El Conquistador Waldorf Astoria Fajardo
El Conquistador Resort Waldorf Astoria Hotel
El Conquistador Waldorf Astoria Resort Fajardo
El Conquistador Waldorf Astoria Resort
El Conquistador Waldorf Astoria
El Conquistador A Waldorf Astoria Resort
El Conquistador Resort a Waldorf Astoria Hotel
Conquistador Waldorf Astoria
El Conquistador Resort Hotel
El Conquistador Resort Fajardo
El Conquistador Resort Hotel Fajardo

El Conquistador Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1993 out of 2924 reviews
Rating 8 - Good. 508 out of 2924 reviews
Rating 6 - Okay. 225 out of 2924 reviews
Rating 4 - Poor. 91 out of 2924 reviews
Rating 2 - Terrible. 107 out of 2924 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Dana Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't being surprised when checking out about the extra 65.00 a day fee.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

CAROL S RODRIGUEZ

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 love the resort
Stayed 3 nights in Mar 2025

8/10 Good

Rianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was average and pretty outdated but it was fine since we were only there really to shower/sleep. The grounds around the hotel made up for it as they were well kept and had beautiful views overlooking the ocean. Staff was friendly and helpful but service was slow. The food was good and there are a lot of options outside the hotel as well to eat. Overall I would stay here again and would recommend.
Stayed 3 nights in Mar 2025

8/10 Good

Penney

Liked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 4 nights in Mar 2025

8/10 Good

Regan

Stayed 6 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and many options

Overall, we enjoyed our stay and found the hotel to be enjoyable. The rooms were really pretty, great bathrooms! it was quiet and the beds were comfortable (but the sheets weren't as soft as I expected). The renovation that has been done since hurricane Maria is very high quality. The resort is large and has a lot going on, especially for families. The staff was nice and mostly very helpful. We did have some experiences where we waited a long time or the staff did not seem well trained. I was frustrated that the waitress at the Palomino beach didn't seem to attend to us, while I saw her going to others on the beach. In fact, when my husband went and asked about making an order she sent him to the main bar- rather than offering to take his order!? Yet, we had Francisco at the pool bar and he was great! He took our order, brought everything timely, checked back, etc. All the things you expect! On more than one occasion I waited at the reception for several minutes while they helped a guest, in each situation it was just way too much time for something that could have been handled more efficiently. I'm sure they are trained to give people the time they need, but the flip of that is other people standing around waiting. There is a way to ensure that guests are prepped for check out, so that they are not at the desk for up to 10 minutes scrutinizing a bill while 10 people stand waiting in line. If you want/like a fancy resort for the standard pool and beach option, this is nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
I love the property. If you wanted to extend your vacation, you couldn’t do it at the front desk. They made you go online to extend it.
Stayed 3 nights in Jan 2025

10/10 Excellent

John wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great very clean the Only issue I had was when I wanted to extend your vacation they told me to go online to do it. No one would do it with you at the front desk.
Stayed 4 nights in Jan 2025

10/10 Excellent

Chety

Travelled with family
Liked: Property conditions & facilities
Palomino island
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely beautiful view around and inside the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yaoyi

Stayed 3 nights in Mar 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property
Stayed 3 nights in Feb 2025

4/10 Poor

jayla

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is PR’s best resort !!
Stayed 3 nights in Mar 2025

10/10 Excellent

sharif

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 5 nights in Mar 2025

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this resort it was clean and the staff was very friendly and accommodating next time I book this pace I’ll make time to explore some more areas but over all the activities they had was 10/10
Stayed 5 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views- lots to do with the Palomino island beach, pools, billiards, water Park & restaurants.
Stayed 3 nights in Mar 2025

10/10 Excellent

Valiantsina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2025

10/10 Excellent

Adnary

Stayed 3 nights in Dec 2024

4/10 Poor

Cortney

Stayed 4 nights in Feb 2025

10/10 Excellent

Yenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family celebrated our little ones first birthday, and we had a magnificent time. totally recommend it with the little ones.
Stayed 3 nights in Jan 2025