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Holiday Inn Express San Juan Condado by IHG

3.5 star property

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Photo gallery for Holiday Inn Express San Juan Condado by IHG

Beach nearby, sun-loungers, beach umbrellas, beach towels
A lobby with a reception desk, seating area, and a view of the outside.
A modern lobby with a white sofa, dark armchairs, a wooden coffee table, and a blue-lit ceiling.
A modern hotel room with two beds, a desk, and a TV.
A modern lobby with a reception desk, seating area, and a blue accent wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1 Mariano Ramirez Bages, San Juan, 00907
  • Place, Parque La Ventana al Mar
    ‪1 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪5 min walk‬
  • Place, Condado Beach
    ‪12 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a wooden vanity with a mirror, a desk, and a TV.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(99 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, white pillows, a wooden accent wall, and two wall-mounted lamps.

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, a desk with a computer, a chair, and a TV mounted on the wall.

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(22 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A modern hotel room with two beds, a desk, and a TV.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(77 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

A modern hotel room with a large bed, a desk with a computer, a chair, and a TV mounted on the wall.

Standard Room

8.6 out of 10
Excellent
(33 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Beach nearby, beach towels, kayaking
Hilton Garden Inn San Juan Condado
Condado
  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,709 reviews
The price is €186
includes taxes & fees
24 Aug - 25 Aug
Hilton Garden Inn San Juan Condado

About this property

Holiday Inn Express San Juan Condado by IHG

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, valet parking, and coffee/tea in a common area.
Holiday Inn Express San Juan Condado by IHG offers 114 accommodations with safes and coffee/tea makers. 52-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
The free breakfast at Holiday Inn Express San Juan Condado by IHG gets good marks from our customers. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. Features include free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Casino del Mar at La Concha Resort and Condado Beach
Holiday Inn Express San Juan Condado by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express San Juan Condado by IHG. For a fee, parking is available. A complete renovation of Holiday Inn Express San Juan Condado by IHG was completed in December 2022.

This 3.5-star San Juan hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 33.45 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 7 floors
  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: 20 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 33.45 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado By Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado by IHG Hotel
Holiday Inn Express San Juan Condado an IHG Hotel
Holiday Inn Express San Juan Condado by IHG San Juan
Holiday Inn Express San Juan Condado by IHG Hotel San Juan

Holiday Inn Express San Juan Condado by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and prime location. Very affordable stay
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Frank Lepore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn Express San Juan delivered a clean, comfortable stay with friendly service, great amenities, and a fantastic area that made exploring Puerto Rico easy, fun and memorable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marilyn

Liked: Amenities
Very clean, super friendly staff, overall great stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and good. Hotel was across the street from the beach. Hotel staff was very nice and polite. Would definitely recommend this hotel and would stay here again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Arielle Devinee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Very clean, friendly staff, close proximity to beach, food. Complimentary breakfast was excellent. Would absolutely stay here again
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Phawana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate and the staff was always attentive. The free breakfast is amazing. But for lunch or dinner it’s best to go next door to the sister hotel Abitta. You also get a discount there for staying at the Holiday Inn Express.
View from the Holiday Inn reserved section of the beach. A short walk from the hotel.
View from room 214 corner unit
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and nice. Breakfast is fantastic. Area around the hotel is very walkable, with everything near. Really great atmosphere around town. Would definitely visit again!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Bernardo

Liked: Cleanliness, staff & service
I was quite surprised with the hotel and it certainly exceeded our expectations. I’ve stayed at a few Holiday Inn Expresses before, but this was by far the best.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fantastic and had amazing variety. The staff was helpful and kind. The pool was clean and the whole place was very tidy. My kids and I had a great stay . Room was fine just a little small but still worked great ! Great value
Hotel in background . Location right near all the hot spots
Pool area
View at pool looking up
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
great room and great breakfast, staff was amazing to keep our luggage prior to cruise
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful!
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gabriel, the head of desk manager was awesome!!! Very helpful and professional. The hotel met all our needs and expectations. Thanks very much!!😀
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Jasmine

Liked: Amenities, property conditions & facilities
Room was clean and workers at hotel were so nice and welcoming.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location that is walkable to many restaurants and the beach. They did provide beach chairs/ umbrella located in middle of the beach. Free daily breakfast was a very nice thing.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
The room and hotel were clean and in a great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, breakfast was good and we used their beach facilities which were very good free chairs and umbrella
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great guest services
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Milton

Liked: Cleanliness, amenities
Clean room, nice shower, very nice complimentary breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was very clean, and the staff were very courteous and friendly!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was less than a 5 minute walk. Lots of food choices near by.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, amenities
Good area. Walking distance to restaurants and the ocean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as advertised.
Stayed 1 night in Apr 2026