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S.J. Suites Hotel

3.0 star property

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Photo gallery for S.J. Suites Hotel

Premium Room
A reception area with a wooden counter, framed certificates, a clock, and a television displaying 'BELLA TURA'.
A modern hotel with a sign reading "S.J. Suites Hotel". There are cars parked in front, and a palm tree in a planter.
A dining area with wooden tables and chairs, a microwave on the counter, and potted plants.
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Fortaleza Street N 253, San Juan, 00901
  • Place, Plaza de Armas
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Place, Castillo de San Cristobal
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

8.6 out of 10
Excellent
(34 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room

Premium Room

Premium Room

7.8 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

S.J. Suites Hotel

Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available once per stay.
S.J. Suites Hotel offers 27 air-conditioned accommodations with complimentary toiletries. These individually furnished accommodations include desks. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
S.J. Suites Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Port of San Juan. You'll find features like free WiFi in public areas, plus a snack bar/deli and a business center.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes rowing/canoeing
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Port of San Juan and a 3-minute drive from Pan American Pier
There's a snack bar/deli on site. WiFi is free in public spaces. Business amenities include a business center and coworking spaces. S.J. Suites Hotel also features multilingual staff, coffee/tea in a common area, and concierge services.

This 3-star San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Rowing/canoeing
  • TV in common areas
  • Water sports equipment

Family friendly

  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Coworking space

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 1:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
The front desk at this property is open daily from 9:00 AM - 1:00 AM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel S.J.
S.J. Hotel
S.J. Suites
S.J. Suites Hotel
S.J. Suites Hotel San Juan
S.J. Suites San Juan
S.J. Suites Hotel Hotel
S.J. Suites Hotel San Juan
S.J. Suites Hotel Hotel San Juan

S.J. Suites Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 187 out of 472 reviews
Rating 8 - Good. 137 out of 472 reviews
Rating 6 - Okay. 73 out of 472 reviews
Rating 4 - Poor. 39 out of 472 reviews
Rating 2 - Terrible. 36 out of 472 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Jennifer

Disliked: Staff & service, amenities, property conditions & facilities
A clean and very basic place to stay in old San Juan
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ZHAOHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Old San Juan that cloeses everything
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and staff were friendly and incredible.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
There is nothing fancy about this hotel but it is clean, great showers and a comfortable bed. It is in the middle of Old San Juan and you can walk to everything.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, convenient and great coffee located near restaurants and bars
Stayed 1 night in Jan 2026
Verified

6/10 Okay

norberto

Liked: Staff & service
Staff was great good location property was ok nothing to write home about room carpet was awful just a ok place 3 star the most
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Amenities
Located in a good area to explore. Right in Old San Juan. Very simple room. Clean bed and bathroom.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shandra

Liked: Cleanliness, amenities, property conditions & facilities
All Amazing, clean room, nice staff and excellent location!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities
Room spotless, front desk very helpfull, great location, great price, i will stay here again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JOAN

Liked: Cleanliness, property conditions & facilities
Great location in old San Juan! Staff was friendly and helpful. Was able to hold our luggage after our cruise while waiting for our room so we could explore the city. Room was clean, comfortable and quiet.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

William

Liked: Staff & service
Disliked: Cleanliness, amenities
Rooms need to be redone. Carpets were old and shower was dirty. Plenty of shops/restaurants nearby and good location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities
Staff good
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Susana

Liked: Cleanliness
Mattress was old and lumpy. Great location close to everything.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Crystal

Liked: Staff & service
Friendly and courteous staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities
Got off ship, straight to hotel, 10 min walk, they stored my luggage until check-in, great location, helpful staff, clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, and very clean
Stayed 1 night in Oct 2025
Verified

8/10 Good

Cecilia

Liked: Cleanliness
Simple hotel, nothing fancy. Reception staff was very friendly and helpful. We were able to leave our bags in storage after check out to continue exploring the area.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Peirson

Liked: Cleanliness, property conditions & facilities
We had a room with no window, was not aware that is what we would get, place is old but clean, staff were very nice, friendly and accommodating, great location for walking to everything in SJ, old town, our reservation stated coffee and pastries for breakfast, but there wasn’t any
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Patrick Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Each room is like a coffin - absolutely no light - the only good thing is it’s near downtown -
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as I expected. Staff was polite and helpful. Room was clean and reason on arrival. Old San Juan experienced a long power outage, but the building maintained power, except for the elevator. It’s a small hotel, so the walk up the stairs was not bad. I would certainly book with them again.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Alicia

Liked: Cleanliness, property conditions & facilities
It was a little weird to have an interior room with no windows. But the ventilation & air-conditioning was worked great. The staff was friendly. Good water pressure too.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Fernando

Its okay not the best
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Esmeralda

Liked: Staff & service
Disliked: Amenities
Great staff and excellent location
Stayed 4 nights in Jan 2025