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Aparthotel

Silverwater Resort

4.5 star property

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Photo gallery for Silverwater Resort

Three Bedroom Apartment | View from room
Lobby
Front of property – evening/night
Indoor pool, outdoor pool
Breakfast, lunch, dinner served; Regional cuisine, sea views

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
17 Potters Hill Road, San Remo, VIC, 3925
  • Place, San Remo Coastal Reserve
    ‪17 min walk‬
  • Place, Phillip Island Grand Prix Circuit
    ‪17 min drive‬
  • Place, Penguin Parade
    ‪23 min drive‬

Room options

View all photos for Resort Room

Resort Room | View from room

Resort Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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One Bedroom Apartment | Private kitchen

One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

39-inch flat-screen TV with digital channels, TV, DVD player

Two Bedroom Apartment

  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Balcony

Three Bedroom Apartment

  • 100 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 6 Single Beds

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About this property

Silverwater Resort

Along with an indoor pool, this aparthotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and outdoor tennis courts are onsite. Each apartment provides a dryer and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Added amenities include a balcony, a DVD player, and room service.
Silverwater Resort offers 170 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. 39-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers and hair dryers.

This San Remo aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a steam room, and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Silverwater Resort. During your stay, you're just a quick walk from San Remo Coastal Reserve. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool. Built in 2007, this luxury aparthotel has 170 apartments on 3 floors. Free WiFi and a balcony are available in each apartment.
  • Each apartment offers a dryer, a balcony, and a flat-screen TV
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine and ocean views while dining at Watermark Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • 6 minutes by foot from San Remo Coastal Reserve and a 4-minute drive from Woolamai Beach
Silverwater Resort offers its guests an indoor pool, an outdoor pool, outdoor tennis courts, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this aparthotel measures 3228 square feet (300 square meters) and includes a conference center. A fitness center, a steam room, and a terrace are also featured at the luxury Silverwater Resort. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star San Remo aparthotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Watermark Restaurant - Overlooking the ocean, this restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Playground

Restaurants on site

  • Watermark Restaurant

Food and drink

  • Coffee/tea maker

Dining

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: AUD 33 for adults and AUD 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium digital channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dryer
  • Laundry facilities

Work spaces

  • Conference centre (3,228 square foot of space)
  • Desk
  • Desk chair
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a rural location
  • On the bay

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Gym
  • Theme park nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 170 units
  • 23 buildings
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Electric car charging station
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 55.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 33 for adults and AUD 17 for children
  • Crib (infant bed) fee: AUD 55.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 7 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed AUD 999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Silverwater Resort
Silverwater Resort San Remo
Silverwater San Remo
Silverwater Hotel Phillip Island
Silverwater Hotel San Remo
Silverwater Resort Phillip Island
Silverwater Resort San Remo
Silverwater Resort Aparthotel
Silverwater Resort Aparthotel San Remo

Silverwater Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 676 out of 1344 reviews
Rating 8 - Good. 464 out of 1344 reviews
Rating 6 - Okay. 130 out of 1344 reviews
Rating 4 - Poor. 44 out of 1344 reviews
Rating 2 - Terrible. 30 out of 1344 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jason

Travelled with family
Liked: Amenities
Rooms are in need of a furniture upgrade and general cleanliness was average.
Stayed 5 nights in Dec 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a great relaxing time and hopefully we will back soon ,thank you very much
Stayed 2 nights in Dec 2025

10/10 Excellent

Md Shahidul

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed staying here!
Stayed 3 nights in Nov 2025

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness
Basic but clean room. A bit knocked around. Nice balcony and views. Good location. Didn’t use the pool, tennis court etc, but they looked great.
Stayed 1 night in Nov 2025

6/10 Okay

Sanjiv Kumar

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Wasted a day in sorting out Ants issues, with reception staff not bothering about it for a long time. Had a newborn and a 4 year old and needed a room change which was not actioned on priority. Eventually wasted a lot more time in getting another room free from ants the next day.
Stayed 3 nights in Nov 2025

4/10 Poor

Andrew

Travelled with family
Disliked: Property conditions & facilities
Whilst the room was relatively clean, there were dead insects stuck on the ceiling, and within the blinds, there were also small scratches and damage to almost every wall in sight, especially on the walkway to the room. It definitely needs some renovations, as I recall this was the issue last time. Outside of the room, the resort was quite nice, but we faced several issues. After checking in, we drove to our room, and the keycards didn't work. I then called the reception with no response, ending up having to drive back. Whilst the lady apologised after rescanning the cards, she mentioned to call next time, which I, of course, said I did. It seems she was busy with another customer. Next was the pool/spa. The spa was freezing cold. I spoke to the reception, who got a guy to check it, and he mentioned it had issues 2 days ago and that they'd call in a maintenance team to fix it. I later found out that was a complete lie and that someone who operated it was on leave, and it appeared no one else knew how. Finally, my other complaint was the jumping pillows. My son loved them and we were their daily - , they are meant to be inflated from 8 a.m. to 8 p.m. We stayed two nights, and both mornings we had to call to get them inflated. The first morning was at ~9.30 a.m. and the second at 8:30 a.m. Not sure what's happening. The only true positive was the buffet breakfast - the staff was polite and helpful and the food was quite nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful all round. Great accomodation, amenities and staff. Only downer was the parking, as far away as could be possible and it was pouring!!
Stayed 2 nights in Nov 2025

8/10 Good

Chris

Stayed 2 nights in Nov 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was a bit tired and there were cracks in the bathroom sink but overall it was comfortable and adequate.
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot. Nice room, could have been a bit cleaner. Overall a very nice place.
Stayed 2 nights in Oct 2025

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and facilities. The 3 bedroom apartment was very spacious, good sized bedrooms. The buffet breakfast was very expensive for what you good and not very good quality. Definitely would stay again in second floor apartment so we wouldn’t hear the running round and slamming doors from above.
Stayed 3 nights in Oct 2025

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
fantastic view from balcony
Stayed 2 nights in Oct 2025

4/10 Poor

Hasi

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was ok, but the bedroom was comprised of two single beds put together at different heights creating an uneven crack between the two beds, which made our sleep very uncomfortable. Bath had gaps between the wall and the tub rim where silicone is missing. We were celebrating our anniversary, and despite notifying of this to the hotel, no mention not even an acknowledgment was given..at least a handwritten note would’ve been appreciated. Had parking issues as our designated parking was taken by someone else too. I didn’t complain, as these are cultural and behavioural issues that I can’t fix, and didn’t want to ruin our stay as we’re celebrating our special occasion. Looking back, this property is at a beautiful location, but let down by poor maintenance and management.
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, fabulous accommodation & great for kids
Stayed 2 nights in Oct 2025

8/10 Good

Dominique

Travelled with group
Liked: Cleanliness, room comfort
Good location and service. Big disadvantage is the multiple steps leading to the apartments. Really hard to haul heavy luggage up and down the stairs to the apartments.
Stayed 2 nights in Oct 2025

6/10 Okay

Viki

Travelled with partner
Average checkin, incorrect charge on credit card when room and breakfast were already paid. Still waiting on refund. Left over opened milk in fridge from previous guests. Special request not even acknowledged until after departure and even apology Steam room not working ( this was the only reason we choose this accommodation) support local small business and avoid this accommodation
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Liked: Cleanliness
Nice grounds around the resort. Restaurants were booked out had to travel 45 mins for dinner.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashvinder

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel room with good facilities
Stayed 1 night in Oct 2025

8/10 Good

Dee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

pamela

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Julie-anne

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Restaurant is nice. Bed comfy, but access into rooms I didn’t like being shared with room next door. Walls are paper thin.
Stayed 1 night in Sep 2025

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Thuy

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Yun ru

Liked: Cleanliness, property conditions & facilities
good view.
Stayed 2 nights in Sep 2025