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Candeo Hotels Sano

3.0 star property

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Photo gallery for Candeo Hotels Sano

Spa
Spa
Daily buffet breakfast for a fee
View from property
Property entrance

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
2038-1 Etsu-mei, Sano, Tochigi-ken, 327-0822
  • Sano Premium Outlet
    ‪7 min walk‬
  • Sano City Museum
    ‪4 min drive‬
  • Ashikaga Flower Park
    ‪9 min drive‬

Room options

View all photos for Moderate A, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Moderate A, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Bed Room, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Queen Bed Room, Non Smoking

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Twin Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate B, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Moderate B, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Candeo Hotels Sano

Hotel in Sano with a 24-hour front desk
Dry cleaning, laundry facilities, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Other amenities include a vending machine.
Candeo Hotels Sano offers 124 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. This Sano hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

During your stay at Candeo Hotels Sano, you're just a quick walk from Sano Premium Outlet. Free WiFi in public areas, breakfast (surcharge), and dry cleaning service are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 8 minutes by foot from Sano Premium Outlet and a 3-minute drive from Watarase River
As a guest of Candeo Hotels Sano, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Sano hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:00 AM.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,430 to 1,430 for adults and JPY 880 to 1,100 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1430 to 1430 for adults, and JPY 880 to 1100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Sano
Candeo Sano
Candeo Hotels Sano Hotel
Candeo Hotels Sano Sano
Candeo Hotels Sano Hotel
Candeo Hotels Sano Hotel Sano

Candeo Hotels Sano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 70 out of 190 reviews
Rating 8 - Good. 86 out of 190 reviews
Rating 6 - Okay. 30 out of 190 reviews
Rating 4 - Poor. 4 out of 190 reviews
Rating 2 - Terrible. 0 out of 190 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kana

Stayed 1 night in Aug 2023

6/10 Okay

chor keung

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Kazuhira

Stayed 1 night in Sep 2020

8/10 Good

Michiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
No USB power sockets in the room. Shower has no thermostat.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for business with an access to lots of different restaurant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Byung C

Liked: Cleanliness, property conditions & facilities

Easy access in and out of sano.

Typical small Japanese hotel. Great location to go shopping at sano outlet mall and easy access to limousine bus to either airports.

8/10 Good

FIKRI, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast was very good with affordable price.

4 days spending time close to the hotel. I like it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good for business

Candeo hotel in Sano is a good business hotel. The rooms are small, as usual in Japan but it's pretty new and clean. Breakfast buffet is one of the best I had in Japan, wide choice of good quality food. It's not a place I would recommend to go for holidays, but if you have to go for business, then it's a good hotel to stay in.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Candeo hotel in Sano is a good hotel if you have to stay in this remote place for business. Breakfast is good and the spa is a real plus, a great Japanese experience. Not much to do around but many options for dinner at less 10 minutes by walking. The only elevator is always super busy, better to be patient...

8/10 Good

Max, Europe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business hotel with rooftop spa

Candeo hotel in Sano is a great business hotel. As usual in Japan, the rooms are tiny but clean and well maintained. The breakfast is super good, mixed western and Japanese style. Not much to do around but a few resto at 5 to 10 minutes walking distance, around the mall eon. Overall the best business hotel around that place.

8/10 Good

Business, traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel in Sano

Candeo hotel in Sano is a good business hotel. The rooms are small but everything is modern and clean. The breakfast buffet provides a good variety of food. The hotel is located at a walking distance from the premium outlet. Not much to do around that place for foreigners. There is a bus station nearby as well, for an easy access to Tokyo and as well the airports. I enjoyed my stay at Candeo hotel.

6/10 Okay

Neil

Liked: Cleanliness, property conditions & facilities

Small, but good

The best part about this hotel it is very close to the outlet shopping mall. The hotel itself is neat and clean, the staff are friendly, however the double room is quite small.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

A reasonably good hotel to stay at

I only stayed one night at the Candeo but found the reception staff to be very nice and helpful. My room was clean as was the Hotel in general. I found the bed to be too firm compared to beds in western countries, which detracted from a good night's sleep. I understand that hotel beds in Japan are all similarly firm, which appears to be a cultural thing with Japan.

4/10 Poor

ヤヨイ

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
エレベーターが1台の為、乗れないお客さんが多いため待ち時間が長い事と、スタッフがタオルを4階から3階へ運ぶために乗ってきたことは不愉快長い感じを受けました。従業員専用のエレベーターを設置していただけたらよいかと思いました。
Stayed 1 night in May 2025

6/10 Okay

Anna

Stayed 1 night in May 2025

8/10 Good

YU LING

Travelled with group
Liked: Cleanliness, staff & service
空調適中，職員服務好，早餐款食較少，但味道幾好
Stayed 2 nights in Apr 2025

8/10 Good

Miki

Liked: Cleanliness, staff & service
佐野プレミアムアウトレット、佐野藤岡インターに近く立地はとても良いです。駐車場は平地でホテルに隣接しており利用しやすいと思います。ただ宿泊者は自家用車を利用している人が多く、空きがない時もあります。エレベーターが一基なので待ち時間が長い。客室数に対してエレベーターの数が圧倒的に足りないと感じます。エレベーター自体も狭いのでチェックインチェックアウト時は特に注意が必要。遅い時間でも温泉利用の客がエレベーターを利用するので時間に関係なくエレベーター待ちをしなければいけないかも。多少のストレスは免れないかも。これが最大の難点だと感じました。
Stayed 1 night in Apr 2025

8/10 Good

ATSUSHI

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Arai

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Sota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

MASAHIRO

Business traveller
Liked: Cleanliness
Stayed 1 night in Mar 2025