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Hipotels Hotel Don Juan

4.0 star property

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Photo gallery for Hipotels Hotel Don Juan

A balcony with two wicker chairs and a small table, overlooking a beach with palm trees and the ocean.
A beach with clear turquoise waters, a sandy shore, and palm trees.
A modern indoor pool area with a large column, lounge chairs, and a view of the outside.
A spacious dining area with tables set for service, large windows offering a view of the sea, and a modern ceiling design.
A beachfront hotel with multiple balconies, a sandy beach area, and a clear view of the sea.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Paseo D'en Joan Llinas, s/n, Cala Millor, Sant Llorenc des Cardassar, Mallorca, 7560
  • Place, Cala Millor Beach
    ‪1 min walk‬
  • Place, Bona Beach
    ‪16 min walk‬
  • Place, Punta de N'Amer
    ‪19 min walk‬

Room options

View all photos for Double Room Single Use, Pool View

A modern hotel room with a large bed, a desk, a chair, and a ceiling fan.

Double Room Single Use, Pool View

  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Sea View

A hotel room with a large bed, a desk, a chair, and a view of the sea.

Double Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Sofa Bed

View all photos for Double Room, Pool View

A modern hotel room with a large bed, a desk, a chair, and a ceiling fan.

Double Room, Pool View

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Pool View (2 adults + 1 child)

A hotel room with two beds, a desk, a chair, and a large window with a view of the city.

Double Room, Pool View (2 adults + 1 child)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Pool View (3 adults)

A modern hotel room with a large bed, a desk, a chair, and a ceiling fan.

Double Room, Pool View (3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Sea View (2 adults + 1 child)

A hotel room with a large bed, a desk, a chair, and a view of the sea.

Double Room, Sea View (2 adults + 1 child)

  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Select Double room, Sea View (3 adults)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the sea.

Select Double room, Sea View (3 adults)

  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Pool View (1 adults + 1 child)

A modern hotel room with a large bed, a desk, a chair, and a ceiling fan.

Double Room, Pool View (1 adults + 1 child)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Pool View (1 adult + 2 children)

A modern hotel room with a large bed, a desk, a chair, and a ceiling fan.

Double Room, Pool View (1 adult + 2 children)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room Single Use, Sea View

A modern hotel room with a large bed, a desk, and a view of the ocean.

Double Room Single Use, Sea View

  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Single Use, Sea View (1 adults + 1 child)

A modern hotel room with a large bed, a desk, and a view of the ocean.

Double Room Single Use, Sea View (1 adults + 1 child)

  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Sea View (1 adult + 2 children)

A hotel room with a large bed, a desk, a chair, and a view of the sea.

Double Room, Sea View (1 adult + 2 children)

  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Select Double room, Sea View (2 adults)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the sea.

Select Double room, Sea View (2 adults)

  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Select Double room, Sea View (2 adults + 1 child)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the sea.

Select Double room, Sea View (2 adults + 1 child)

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Sea View (3 adults)

A hotel room with a bed, a desk, a chair, and a large window with a view of the sea.

Double Room, Sea View (3 adults)

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Select Double room, Sea View (Single use)

A modern hotel room with a bed, bedside table, desk, chair, and a view of the sea.

Select Double room, Sea View (Single use)

  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds OR 1 Double Sofa Bed

View all photos for Select Double room, Sea View (1 adult + 1 child)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the sea.

Select Double room, Sea View (1 adult + 1 child)

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Select Double room, Sea View (1 adult + 2 children)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the sea.

Select Double room, Sea View (1 adult + 2 children)

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite, Pool View (2 adults)

A modern hotel room with a large bed, bedside lamps, a small table, and a view of the city through the balcony.

Suite, Pool View (2 adults)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite, Pool View (2 adults + 1 child)

A modern hotel room with a large bed, bedside lamps, a small table, and a view of the city through the balcony.

Suite, Pool View (2 adults + 1 child)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite, Pool View (3 adults)

A modern hotel room with a large bed, bedside lamps, a small table, and a view of the city through the balcony.

Suite, Pool View (3 adults)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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About this property

Hipotels Hotel Don Juan

Spend the day relaxing on the beach or pampering yourself at Hipotels Hotel Don Juan's full-service spa.
Hipotels Hotel Don Juan offers 126 accommodations with safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Hipotels Hotel Don Juan, you're just a quick walk from Cala Millor Beach. Free WiFi in public areas, a full-service spa, and an outdoor pool are available.
  • Free WiFi in some public areas
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 3-minute walk from Cala Millor Beach and 9 minutes by foot from Fantasy Park
Some rates at Hipotels Hotel Don Juan are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hipotels Hotel Don Juan offers its guests a full-service spa, an outdoor pool, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and an arcade/game room are also featured at the family-friendly Hipotels Hotel Don Juan.

This 4-star Sant Llorenc des Cardassar hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.
Onsite venue - This restaurant specializes in Mediterranean cuisine.

All-inclusive details

All-inclusive room rates at Hipotels Hotel Don Juan are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12.25 for adults and EUR 6 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 8 floors
  • Built in 1964
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between March 27 and March 30.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12.25 for adults and EUR 6 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hipotels Don Juan
Hipotels Don Juan Sant Llorenc des Cardassar
Hipotels Hotel Don Juan
Hipotels Hotel Don Juan Sant Llorenc des Cardassar
Hotel Hipotels Don Juan
Hipotels Hotel Don Juan Hotel
Hipotels Hotel Don Juan Sant Llorenc des Cardassar
Hipotels Hotel Don Juan Hotel Sant Llorenc des Cardassar

Hipotels Hotel Don Juan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 137 reviews
Rating 8 - Good. 58 out of 137 reviews
Rating 6 - Okay. 16 out of 137 reviews
Rating 4 - Poor. 4 out of 137 reviews
Rating 2 - Terrible. 4 out of 137 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Una

Liked: Staff & service, property conditions & facilities
Good value
Stayed 1 night in May 2024
Verified review

8/10 Good

Josu

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 6 nights in Oct 2023
Verified review

6/10 Okay

carl

Liked: Cleanliness

Poor view

We paid extra for the sea view, but ended up with a very restricted view on the 1st floor. In my opinion the should not charge extra for such a poor view
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Vivian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location is excellent, right on the beach! Hotel is clean. The staff at front desk were very helpful. However, the staff (short blond women and the tall/skinny guy) in the dinning room were in the combat mode rather in the service mode. We brought the breakfast and dinner package via Expedia, but no one mentioned to us any drink wasn’t part of the package although it’s the buffet. They neither presented the list of the drinks nor asked English speaking staff for help, instead speaking Spanish so loudly in the dinning room and I was literally asked if we had money, in English. NOT ACCEPTABLE. To put things in perspective, since we don’t drink, the cost for the drinks were about 5 Euro, like the cost to one ice cream. This were on for 3 dinners out 5. They need to be retrained. Clearly, there was a language barrier, but more importantly it was the attitude, as we travel around the world, language barrier becomes much less issue nowadays.
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider war das Personal an der Beachbar (Calma) nicht sehr aufmerksam. Auch wurde hier oft Tische mit 6Lounge-Sitzplätzen oft nur durch 2Personsn belegt. Die Zuweisung der Sitzpläte wäre wünschenwswert.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles tipptopp gerne wieder
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Blick auf den Strand war ungehindert und der Pool hat klares schönes Wasser
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Hannes

Liked: Staff & service, amenities, property conditions & facilities
Hotel war frisch Renoviert und somit echt schön. Die Bar im EG hat sehr schöne Sitz Möglichkeiten. Hatten Meerblick gebucht, das Zimmer war aber nicht bereit als wir ankamen, wurden dann in das hintere Haus verfrachtet. Als Ausgleich für den vorher bezahlten Aufpreis, erhielten wir einen Verzehr Gutschein. Hätte mir da mehr Kulanz gewünscht, indem wir einfach unser Geld wiederbekommen hätten. Außerdem hatten wir am Ersten Tag eine Obstplatte auf unser Zimmer bekommen, die selbe Obstplatte stand dann 4 Tage in unserem Zimmer, die Zimmer-Reinigung hat die Platte nicht mitgenommen. Somit wurde die Platte mit jedem Tag schimmliger.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Katja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes neues Hotel mit direkter Strandlage.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Milan

Liked: Cleanliness, amenities, property conditions & facilities
Personal sehr nett, Essen ist unglaublich
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen wunderschönen Urlaub. Essen super lecker, Lage vom Hotel perfekt. Personal extrem freundlich. Die Einrichtung ist etwas in die Jahre gekommen, aber alles ist sauber. Wir haben gehört dass das Hotel demnächst renoviert wird. Wir würden auf jeden Fall wieder kommen.
Stayed 7 nights in Jun 2024
Verified review

6/10 Okay

Dominic

Liked: Cleanliness, staff & service
Wir waren in dem Hotel für 4 Nächte. Der Service und die Sauberkeit waren sehr gut. Leider war das Hotel sehr hellhörig, die Zimmer etwas veraltet. Die Speisenauswahl zum Frühstück und Abendessen war relativ groß, alllerdings mangelte es etwas an der Qualität. Allen im allen war der Aufenthalt ok für den Preis den wir bezahlt haben.
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Pervin

Liked: Amenities
Toller Ausgangspunkt für diverse Ausflüge. Solides und schönes Hotel in erster Reihe.
Verified review

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Alles war perfekt
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel mit hervorragendem Personal

Es war unser zweiter Besuch in diesem Hotel und es war wieder ein wunderbarer Aufenthalt. Das Personal ist, von der Rezeption über das Restaurant bis zur Reinigung, top. Wir kommen sehr gerne wieder.
Stayed 4 nights in Apr 2023
Verified review

8/10 Good

Marta Lamas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pie de playa, personal atento
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine sehr gutes Hotel, dirk an der Promenade und an einen sehr schönen Strand gelegen, der Pool war auch nicht schlecht, wenn auch häufiger verschaltet. Auffällig war die Freundlichkeit des Personals, die Sauberkeit überall im Hotel und das Buffet war sehr gut und wurde in 8 Tagen noch nicht langweilig. Größtes Manko sind die nur zwei Fahrstühle.
Stayed 8 nights in Oct 2022
Verified review

8/10 Good

Ralf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage, Zimmer zur Meerseite ein wenig in die Jahre gekommen aber ok
Stayed 7 nights in Jun 2022
Verified review

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het hotel is zeker een 10 waard. Wij hadden een kamer met zeezicht in het voorste gebouw op de 4de verdieping. De kamer was schoon en niets op aan te merken. ( de kamer was wel een beetje dateert, wat geen afbreuk deed) Het gebouw met uitzicht op het zwembad ziet er moderner uit. Het zwembad is mooi en ligt tussen de 2 gebouwen in, met genoeg ligbedden in de tijd dat wij er verbleven ( mei ) Het ontbijt en diner, beiden in buffetvorm waren bijzonder gevarieerd, voor ieder wat wils naar mijn mening, goed verzorgt en altijd aangevuld. Er werd ook elke avond een andere specialiteit aangeboden en er was variatie in de gerechten. Het personeel was attent, behulpzaam en zeer vriendelijk in de eetzaal. De bar was tevens goed verzorgd en gezellig, ook hier was het aanbod groot en het personeel vriendelijk. Na het diner was er elke avond animatie in de bar, de ene keer een muzikant of bingo of een zangeres en voor ons als hoogtepunt , 3 dames die flamingo dansten , wat een show, prachtig. De receptie en de baliemedewerkers verdienen ook een 10, vriendelijk, behulpzaam en snel. Wij hadden een heerlijk verblijf 😊
Stayed 5 nights in Apr 2022
Verified review

6/10 Okay

Frank

Liked: Cleanliness, property conditions & facilities
Die Nähe zum Strand
Stayed 4 nights in Apr 2022
Verified review

6/10 Okay

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, felt welcoming...

Lobby was really posh and looked updated recently, elevators and room gave away that this was an old hotel infact. Plenty of the typical crowd in such establishement which was anticipated. Living their holiday "in house" Service was very good overall. Sadly no fridge in the room which was a minus. Had a late decision to go for the in hotel buffet which was not really worth it. Breakfast was included in our price and was ok, also a buffet, with the usual.
Stayed 1 night in Oct 2021
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No han cumplido con mis expectativas y NADA RECOMENDABLE salvo por su personal que son estupendos y su ubicación. Positivo: Buena ubicación, buen wifi, personal del hotel muy amable sobretodo en recepción y en el comedor en especial a Juana; buenas vistas al mar en el edificio antiguo y buen protocolo covid. Negativo: cucarachas en habitación, comida muy básica y calidad media, bebidas no incluidas en precio, habitaciones mal insonorizadas, sobretodo las que dan a la piscina.
Stayed 5 nights in Aug 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Nice view, rooms lack certain amenities

There is no mini fridge in the room and the beds were on wheels which meant the beds moved constantly. However the seaview was great.
Stayed 6 nights in Aug 2021
Verified review

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st time Mallorca - very good

The hotel is very nice and clean. The staff was helpful and friendly and in particular the restaurant staff was very nice. We would def stay here again.
Stayed 9 nights in Jul 2021
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
I was very disappointed with the poor treatment we were given from some of the hotel staff. The air conditioner in our room was not working when we arrived and they wanted us to stay overnight in this hot room after traveling 10 hours. They refused to give us another room. Eventually, it was fixed in a short time. Our bed sheets were not changed throughout our stay (7 days). I purchased my own. They did not provide soap or shampoo. The room was not swept nor vacuumed. The safe did not work. It’s a no frills hotel. If you wanted an iron or a pool towel you had to pay for it. The floor light outside our room did not work. You had to walk in the dark to the elevator. We pointed these things and nothing was done. I didn’t want to ruin my vacation, so I said nothing more. The hotel is right across the street, which was a plus. I do not recommend this hotel. Stay at your own risk.
Stayed 7 nights in Jul 2021