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Hotel Santa Cruz Huatulco

3.0 star property

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Photo gallery for Hotel Santa Cruz Huatulco

Outdoor pool, pool umbrellas, pool loungers
Flat-screen TV
Restaurant
Restaurant
In-room safe, desk, laptop workspace, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Boulevard Santa Cruz 203, Santa María Huatulco, OAX, 70989
  • Place, Santa Cruz Bay
    ‪5 min walk‬
  • Place, Playa Santa Cruz
    ‪8 min walk‬
  • Place, El Zócalo
    ‪6 min drive‬
  • Airport, Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    ‪22 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

7.4 out of 10
Good
(21 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room Standard with internal view

In-room safe, desk, laptop workspace, free WiFi

Double Room Standard with internal view

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Room Standard with Sofa

In-room safe, desk, laptop workspace, free WiFi

Room Standard with Sofa

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, a desk, a TV, and a painting on the wall.

Double Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

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The price is €75
includes taxes & fees
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About this property

Hotel Santa Cruz Huatulco

Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
Hotel Santa Cruz Huatulco offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Santa Cruz Huatulco, you're just a quick walk from Santa Cruz Bay. You'll find features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking, self parking, and RV/bus/truck parking
  • Enjoy international cuisine while dining at Mar
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Within a 10-minute walk of Santa Cruz Bay and Playa Santa Cruz
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Santa Cruz Huatulco offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Hotel Santa Cruz Huatulco. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Santa María Huatulco hotel.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:00 AM.
Mar - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 90 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 14 2026 to July 14 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 90 for children
  • Pet fee: MXN 200 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Santa María Huatulco
ta Cruz Huatulco ta ía Huatul
Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Hotel
Hotel Santa Cruz Huatulco Santa María Huatulco
Hotel Santa Cruz Huatulco Hotel Santa María Huatulco

Hotel Santa Cruz Huatulco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 141 out of 415 reviews
Rating 8 - Good. 159 out of 415 reviews
Rating 6 - Okay. 64 out of 415 reviews
Rating 4 - Poor. 29 out of 415 reviews
Rating 2 - Terrible. 22 out of 415 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
Room was tidy and staff good
Stayed 1 night in Feb 2026
Verified

8/10 Good

Donna Michelle

Liked: Cleanliness
This was what we needed. A clean bed at night after a day of exploring all the great local beaches and restaurants. The staff was accommodating and the hotel cats made the place feel homey.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the marina and the beach
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed this small hotel. Great location and the pool is nice
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a clean room to stay and nice pool. Great location to explore!
Stayed 1 night in Jan 2025
Verified

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Great spot for a quick overnight stay in between travel days.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

VIctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good area to stay near the beach
Stayed 5 nights in Jan 2024
Verified

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent hotel at a fair price.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Etienne

Liked: Cleanliness, staff & service

Nice stay.

Foods are good, hotel located central, near the Santa Cruz beach.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back to the Hotel Villablanca again, it’s a wonderful experience
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, pool was open late which is great, lots of drinking options
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Doug

Disliked: Amenities
Room was clean, staff were good. King size rooms on main floor very!!! Noisy!!! Hot water in shower is dicey! Gotta run cold up to 10 minutes before hot kicks in.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything, clean hotel, great friendly service. this is the 3rd time we stay here in the last 2 years.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Liked everything and will go back
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room very clean and beds comfy
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Eder

Liked: Cleanliness, staff & service, amenities
Yea
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a little crowded but great service
Stayed 1 night in Nov 2022
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older/smaller beach hotel in a good location (Santa Cruz.) Perfect if your hotel needs are minimal and you will be spending most of you time exploring the Huatulco area and dining outside of the hotel.
Stayed 4 nights in Feb 2023
Verified

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
This is a very Mexican hotel. Pool area is very nice however, beds, towels and sheets could be much improved.
Stayed 17 nights in Feb 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and beds were comfortable. Just spend one night. Will consider another stay.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A super place to stay in Huatulco. Budget friendly, great location, really nice staff. The pool is lovely. The breakfast buffet was varied and delicious. We felt safe and enjoyed the local cultural events in the zocalo nearby.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and close to the beach and restaurants
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We have stayed at this hotel numerous times. Staff is always great and the hotel is clean. It definitely can use some maintenance in the rooms and around the pool they need some decent lounge chairs
Stayed 21 nights in Jan 2023
Verified

8/10 Good

Valentina

Liked: Staff & service, property conditions & facilities
Everything was good
Stayed 4 nights in Jan 2025