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Hotel Boutique Castillo Rojo

4.0 star property
VIP Access

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Photo gallery for Hotel Boutique Castillo Rojo

Garden
Exterior
Building design
Reception
Free daily continental breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Constitucion 195, Bellavista, Santiago, Region Metropolitana, 7500000
  • Place, Patio Bellavista
    ‪1 min walk‬
  • Place, San Cristobal Hill
    ‪17 min walk‬
  • Place, Costanera Center
    ‪4 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

9.8 out of 10
Exceptional
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Petit)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 Queen Bed (Petit)

7.4 out of 10
Good
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Double Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Boutique Castillo Rojo

Luxury hotel with free breakfast and a 24-hour front desk
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Boutique Castillo Rojo include a complimentary reception and complimentary wireless internet access. Change of towels is available on request.
Hotel Boutique Castillo Rojo offers 31 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 36-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Boutique Castillo Rojo's great location gets high marks from our customers. During your stay, you're just a quick walk from Patio Bellavista. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Costanera Center and 9 minutes from Parque Arauco Mall
  • Airport, train station, and casino shuttle service available for a fee
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Self parking is free. A complete renovation of Hotel Boutique Castillo Rojo was completed in October 2025.

This 4-star Santiago hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Bistró Castillo Rojo - This bistro serves breakfast only.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Bistró Castillo Rojo

Things to do

  • Private wine tours
  • Wine tours
  • Winery release events

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Built in 1923
  • Communal living room
  • Renovated entire property - October 2025
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Castillo Rojo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 3500 per night.
  • Cribs (infant beds) are available for CLP 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 50000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CLP 50000 (one-way), (up to 3 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CLP 30.0 per night
  • Rollaway bed fee: CLP 3500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Boutique Castillo Rojo offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boutique Castillo Rojo
Boutique Castillo Rojo Santiago
Castillo Rojo
Castillo Rojo Hotel
Hotel Boutique Castillo Rojo
Hotel Boutique Castillo Rojo Santiago
Hotel Castillo Rojo
Rojo Castillo
Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel
Hotel Boutique Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel Santiago

Hotel Boutique Castillo Rojo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 525 out of 634 reviews
Rating 8 - Good. 90 out of 634 reviews
Rating 6 - Okay. 10 out of 634 reviews
Rating 4 - Poor. 4 out of 634 reviews
Rating 2 - Terrible. 5 out of 634 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

hampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs an elevator
Stayed 2 nights in Aug 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A place you will never want to leave

This is the type of place you will never want to leave. I loved everything about staying here. From the Wine Hour, beautiful rooms, delicious breakfast…I highly recommend and definitely want to come back to in the future.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Really fun stay good location
Stayed 3 nights in Apr 2025

10/10 Excellent

Joel, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly, and health staff
Stayed 2 nights in May 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Steps away from La Chascona and lots of things to do
Stayed 2 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Joel, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in A fairly central location and with in walking distance of many restaurants, museums, and outdoor attractions. The staff was very friendly and helpful and arranged transportation from into the airport. Next time I am in Santiago, I will go back to this hotel
Stayed 2 nights in May 2025

10/10 Excellent

Lyahna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

We had a really great stay at this hotel, we were celebrating our anniversary and the staff really helped to make it special. The building is stunning, and very convenient for exploring the park.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel- very friendly and welcoming. Breakfast was excellent too. Great area- loads of restaurants and activities nearby in easy walking distance.
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, the reception staff exceptional, in particular Jorge, Veronica and Alvaro. The evening wine reception with fellow residents was fantastic, very enjoyable with shared stories and tales from adventures.
Stayed 3 nights in Apr 2025

10/10 Excellent

mushuang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Pascale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it!
Stayed 1 night in Apr 2025

10/10 Excellent

Laurianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The team here was so lovely! Everyone was nice and ready to make your life easy at every turn. The rooms are beautiful, the wine hour is a great chance to meet other people staying in the hotel too. I enjoyed the stay very much.
Stayed 5 nights in Mar 2025

8/10 Good

ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall nice stay.

We had a nice time at the hotel . It is lovely - in a nice location. My only complaint is that my daughter was sick and to extend late check- out for 5 hours required payment of 1/2 an additional day’s stay. Maybe that’s standard but seemed a little expensive to me. Aside from that, we had a very nice stay and enjoyed the furnishings and ideal location.
Stayed 1 night in Mar 2025

10/10 Excellent

Tessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fun place to stay! friendly staff, the breakfast was great. highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were exceptional. They took care of all our needs, from boxed breakfasts to accommodate early morning outings, to arranging taxis. We enjoyed happy hour with other travellers. Many restaurant options close by. We felt very safe with all the precautions the hotel had in place. Would definitely recommend and stay again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, property conditions & facilities
Unique, eclectic and a bit bohemian red castle in a vibrant neighbourhood of Bella Vista. The staff are excellent, always available, and very, very, helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
A unique, eclectic, and a bit bohemian style. Excellent location in the Bella Vista neighborhood, a few steps from the funicular. The staff wonderful. Very, very, helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect location. Easy walk to plenty of bars and restaurants. Love the daily sunset wine and greet in the lounge with other guests. Great way of getting first hand tips. Staff are extremely helpful and friendly. Beds very comfortable. Freshly prepared scrambled eggs and bacon and good selection on breakfast buffet.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good breakfast. Nice lounge for guests with a daily free drink. The hotel is in a great neighbourhood -
Stayed 2 nights in Mar 2025