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Hotel Boutique Castillo Rojo

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Front of property
Property video
Suite, 1 King Bed, Balcony | Balcony
Exterior
Free daily continental breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Constitucion 195, Bellavista, Santiago, Region Metropolitana, 7500000
  • Place, Patio Bellavista
    ‪1 min walk‬
  • Place, La Chascona
    ‪2 min walk‬
  • Place, Chilean National Zoo
    ‪4 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Petit)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Queen Bed (Petit)

7.4 out of 10
Good
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Double Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds

  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Boutique Castillo Rojo

After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Boutique Castillo Rojo include a complimentary reception and complimentary wireless internet access. Change of towels is available on request.
Hotel Boutique Castillo Rojo offers 31 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 36-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Boutique Castillo Rojo's great location gets high marks from our customers. During your stay, you're just a quick walk from Patio Bellavista. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Costanera Center and 9 minutes from Julio Martinez Pradanos National Stadium
  • Airport, train station, and shopping center shuttle service available for a fee
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Self parking is free. A complete renovation of Hotel Boutique Castillo Rojo was completed in October 2025.

This 4-star Santiago hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Bistró Castillo Rojo - This bistro serves breakfast only.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Bistró Castillo Rojo

Things to do

  • Private wine tours
  • Wine tours
  • Winery release events

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Built in 1923
  • Communal living room
  • Renovated entire property - October 2025
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Castillo Rojo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 3500 per night.
  • Cribs (infant beds) are available for CLP 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 50000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CLP 50000 (one-way), (up to 3 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CLP 30.0 per night
  • Rollaway bed fee: CLP 3500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Boutique Castillo Rojo offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boutique Castillo Rojo
Boutique Castillo Rojo Santiago
Castillo Rojo
Castillo Rojo Hotel
Hotel Boutique Castillo Rojo
Hotel Boutique Castillo Rojo Santiago
Hotel Castillo Rojo
Rojo Castillo
Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel
Hotel Boutique Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel Santiago

Hotel Boutique Castillo Rojo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 615 out of 731 reviews
Rating 8 - Good. 93 out of 731 reviews
Rating 6 - Okay. 11 out of 731 reviews
Rating 4 - Poor. 5 out of 731 reviews
Rating 2 - Terrible. 7 out of 731 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos

Stayed 2 nights in Feb 2026

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
An incredibly accommodating and friendly staff. I would absolutely here again!
Stayed 1 night in Feb 2026

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great room, clean and comfortable, very friendly staff! Great location!
Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Great breakfast!
Stayed 2 nights in Feb 2026

10/10 Excellent

Jacqueline

Stayed 1 night in Feb 2026

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, amenities
Absolutely gorgeous boutique hotel. Loved our room with its balcony. Very personalised stay with attentive staff. Great location. Near lots of eateries. Couldn’t fault it!
Stayed 1 night in Jan 2026

2/10 Terrible

Bharhe

Stayed 4 nights in Jan 2026

10/10 Excellent

Hui

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful staff, beautiful hotel!
Stayed 1 night in Jan 2026

10/10 Excellent

william

Stayed 1 night in Jan 2026

10/10 Excellent

Arminda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful and in a great location. Their breakfast is superb.
Stayed 1 night in Jan 2026

10/10 Excellent

Gilbert, Aliquippa

Stayed 2 nights in Jan 2026

10/10 Excellent

Jeffrey

Friendly staff, efficient check-in, clean rooms
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Very cool hotel. Great balcony and bar overlooking great neighborhood and restaurants. Enjoyed wines hour.
Stayed 1 night in Jan 2026

10/10 Excellent

Raul

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff at Castillo Rojo was super helpful and friendly - really great service orientation. The hotel was charming and the inner patio was a cool place to wind down after traveling that day. The room was spacious and comfortable. The location was good, nestled in a colorful neighborhood with many eateries and near the base of Cerro San Cristobal (a must-visit in Santiago). Didn't check out breakfast as we had a very early departure but they kindly made us a to-go bag! Perfect place to stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Quick and efficient.
Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, property conditions & facilities
Amazing unique hotel. Staff and secretive were top notch. Will be returning again!
Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic hotel. Friendly service.
Stayed 1 night in Jan 2026

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was a delightful hotel in a great neighborhood. However we can’t really recommend it if you are staying over a weekend and want peace and quiet. There was a wedding reception directly under our room and in the adjacent courtyard that was extremely loud with music and a dj until way past midnight. It was impossible for guests to sleep as the rooms all overlook this courtyard. The vibrations were so intense our windows and doors were rattling. While we understand a boutique hotel has to support itself in many ways and weddings may offer a chance for additional revenue, the wedding was so over the top loud it seems impossible to operate a hotel in the same location. We are returning to Santiago in a few months but sadly will not take the same risk and will book elsewhere.
Stayed 2 nights in Dec 2025

10/10 Excellent

Yorjam

Liked: Cleanliness, amenities, property conditions & facilities
Este hotel es una joya en Santiago. Con una edificacion unica y encantadora. Esta ubicado en un barrio muy entretenido, lleno de restaurantes, discotecas y bares. El personal del hotel es super atento y amable, enfocados en complacer a sus huéspedes. Especial atencion a Andres que nos facilito mucha información para que disfrutaramos de una Noche Buena inolvidable. Gracias por todo. Betty y Yorjam
Stayed 5 nights in Dec 2025

10/10 Excellent

Goutam

Liked: Cleanliness, amenities, property conditions & facilities
Charming hotel in a great location. Very friendly staff. Breakfast was great as well.
Stayed 3 nights in Dec 2025

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations. Staff were fantastic, and offered some great advice, for safety, getting about and eating. Great to be able to meet fellow guests over a glass of wine and swap travel stories. Can't wait to go back at the end of our Chile tour in 2 weeks!!
Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
ALL…Everything was wonderful!! The staff was very accommodating to our needs. I would definitely come here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Patrick, Cincinnati

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Boutique Castillo Rojo was a perfect stay for 3 days in Santiago. The staff was so attentive and helpful. They remembered my name right away and always checked in to see if there was anything they could do to make my stay better. I stayed in a newly renovated room, which was fantastic. The breakfast was also great. It is around a fairly bustling area, so there can be some noise at night, if you are a light sleeper.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building. All the staff were great. Loved the free wine options in the afternoon. We were a bit worried about security issues walking around in the neighbourhood but it was perfectly fine for us walking to and from Belles Artes museum in the daytime. There were plenty of food and drink options nearby and one street a couple of blocks away with late night bars for the students, kidults and a few gay bars and clubs fairly nearby too. I’d definitely recommend to friends and family.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms, very helpful staff, and in the best location. Wine hour is a nice touch as well. Could not recommend this place enough.
Stayed 3 nights in Dec 2025

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