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InterContinental Santiago by IHG

4.5 star property

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Photo gallery for InterContinental Santiago by IHG

Exterior
Exterior
A modern living room with a green wall, a sectional sofa, a coffee table, and a lounge chair.
Indoor pool
A buffet with various food items and a decorative wall with circular patterns.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av. Vitacura 2885, Las Condes, Santiago, Region Metropolitana, 7550024
  • Place, Costanera Center
    ‪6 min walk‬
  • Place, Apoquindo
    ‪7 min walk‬
  • Place, Santiago Metropolitan Park
    ‪13 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪24 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, Tower (Main Tower)

A hotel room with two beds, a desk, a chair, and a TV.

Premium Room, 2 Double Beds, Tower (Main Tower)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Tower (Main Tower)

A modern hotel room with a bed, a desk with a laptop, a chair, a round glass coffee table, and a large mirror.

Premium Room, 1 King Bed, Tower (Main Tower)

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern hotel room with a beige sofa, a glass coffee table, a grey armchair, a desk with a computer, and a large abstract painting on the wall.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room

Classic Room

Classic Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 2 Single Beds

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Single Bed (Master)

A modern bathroom with a freestanding bathtub, a large vanity with a mirror, and a shower area.

Suite, 1 Single Bed (Master)

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Club lounge access

A modern bathroom with a glass shower enclosure, a toilet, a sink with a mirror above, and a window with blinds.

Room, 1 King Bed, Club lounge access

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

A modern bathroom with a glass shower enclosure, a toilet, a sink with a mirror above, and a window with blinds.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

InterContinental Santiago by IHG

After a day on the slopes, return to InterContinental Santiago by IHG to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa. Housekeeping is available on request.
InterContinental Santiago by IHG offers 382 accommodations with minibars and espresso makers. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at InterContinental Santiago by IHG, you're just a quick walk from Costanera Center. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at Terranée, a fine-dining restaurant that serves Mediterranean cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, reflexology, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 6 minutes by foot from Costanera Center and a 3-minute drive from Parque Arauco Mall
  • Airport, local-area, and shopping center shuttle service available for a fee
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences like ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a sauna and a fitness center. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Santiago hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Terranée - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast only.
The Lobby Bar and Resto - This family restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Pasta e Basta - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Cafe Ritual - Onsite café. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Ritual
  • Pasta e Basta
  • Terranée
  • The Lobby Bar and Resto

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 19 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 25 per person
  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Self parking fee: USD 25 per day
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
InterContinental Santiago by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel Santiago
InterContinental Santiago
Santiago InterContinental
Intercontinental Santiago Hotel Santiago
InterContinental Santiago Hotel
InterContinental Santiago

InterContinental Santiago by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 162 out of 372 reviews
Rating 8 - Good. 102 out of 372 reviews
Rating 6 - Okay. 53 out of 372 reviews
Rating 4 - Poor. 31 out of 372 reviews
Rating 2 - Terrible. 24 out of 372 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

GINA

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, clean beautiful hotel and great beds and pillows
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, great staff attention
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While we only spent one night the room clean and comfortable along with a great staff. Food at the bar was quite good
Stayed 1 night in Mar 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms! Great AC!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Location Location Location I arrived Saturday night, slept well woke up had breakfast and attended my Sunday meeting All in the beautiful InterContinental Hotel It doesn’t get any better than that !!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sanford

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, clean and spacious, breakfast was excellent, people were very friendly and helpful. The hotel itself is a little tired, but it was still a very nice day.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Clean comfortable room. Lovely welcoming staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with this hotel. When we arrived the reception staff were friendly and efficient, and the concierge was very helpful. Our room was a good size, very comfortable with excellent amenities. We visited the bar and again the bar staff were great, making a visit there a very enjoyable experience. The hotel is in a very pleasant neighbourhood with some great places to eat close by. It is a short subway ride away from the older parts of the city. Overall, we thoroughly enjoyed our stay and would certainly recommend this hotel.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Super spacious room, perfect location, a lots of restaurants and shops around. The staff is super professional and always fast to resolve any issue.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
We loved the staff and the pool on the 19th floor. The pool was great, and the view from up there was fantastic!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mauricio Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MAURICIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and the staff is really great.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, amenities
Na
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Tom and Ann

Room was fine. Service was lousy.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Landra

Disliked: Cleanliness, amenities
We recently stayed at Intercontinental in Buenas Aires and it was spectacular, 5 star. Expecting a somewhat similar stay, but Santiago has not been maintained with dirty carpets, chipped paint and marble, torn shears, wallpaper ripped, a bed of dirt where plants once were in the lobby, etc. It needs updating or management that cares. Very disappointed!
Dirt bed in lobby
Torn sheers
Dirt bed in lobby
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

fouad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the pool is lovely as location and seting
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff.
Stayed 8 nights in May 2025
Verified

8/10 Good

Belkis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Súper nice staff and location.

The location is fabulous, close to everything and within walking distance of restaurants. I loved that. The staff is the friendliest I've ever experienced in Chile, but the hotel urgently needs to renovate or wash its carpets in the common areas.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Pool was awesome!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente service
Stayed 1 night in May 2025
Verified

10/10 Excellent

ALYSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Nice hotel.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

PAULO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
While I only stayed one night. The room was spacious and modern. The bed was comfortable and I slept well!
Stayed 1 night in Feb 2024
Verified

8/10 Good

Alfredo

Liked: Cleanliness, staff & service
First time staying at the old part of the hotel. Rooms need to improve! There is a huge difference with the ones in the modern part.
Stayed 1 night in May 2025

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