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Noi Vitacura

5.0 star property
VIP Access

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Photo gallery for Noi Vitacura

Indoor pool, outdoor pool, open 11 AM to 6 PM, pool loungers
Property video
Café
Meeting facility
Room | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Av. Nueva Costanera 3736, Vitacura, Santiago, Region Metropolitana, 7630428
  • Place, Casacostanera
    ‪4 min walk‬
  • Place, Bicentennial Park
    ‪4 min walk‬
  • Place, Costanera Center
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Terrace Suite King Room

Terrace Suite King Room

Terrace Suite King Room

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe King Room

8.8 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for NOI Suite King Room

NOI Suite King Room

NOI Suite King Room

8.0 out of 10
Very good
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite King Room

Junior Suite King Room

Junior Suite King Room

9.2 out of 10
Wonderful
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Room

Room

Room

  • Mountain view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Signature NOI King Suite

Executive Signature NOI King Suite

Executive Signature NOI King Suite

  • 105 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Noi Vitacura

Family-friendly ski hotel with full-service spa
After a day on the slopes, return to Noi Vitacura to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa.
Noi Vitacura offers 87 air-conditioned accommodations with minibars and espresso makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 42-inch plasma televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Guests under 15 years old are not allowed in the swimming pool, health club, or hot tub.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

During your stay at Noi Vitacura, you're just a quick walk from Casacostanera. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Fronterizo
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to facials, body scrubs, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute walk from Casacostanera and 14 minutes by foot from Ralli Museum
  • Airport, ski, and beach shuttle service available for a fee
After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a health club and a sauna. Limited free parking is available on a first-come, first-served basis.

This 5-star Santiago hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Fronterizo - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Tramonto Bar - Overlooking the pool, this rooftop bar serves lunch only. Open select days.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fronterizo
  • Tramonto Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (65 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels

Food and drink

  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 56000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 40000 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 56000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Noi Vitacura offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open November 15 and close April 30.
  • Pool access available from 11 AM to 6 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Noi Hotel
Noi Hotel Vitacura
Noi Vitacura
Noi Vitacura Hotel Santiago
Noi Vitacura Hotel
Noi Vitacura Santiago
Noi Vitacura Hotel
Noi Vitacura Santiago
Noi Vitacura Hotel Santiago

Noi Vitacura Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 314 out of 562 reviews
Rating 8 - Good. 139 out of 562 reviews
Rating 6 - Okay. 60 out of 562 reviews
Rating 4 - Poor. 37 out of 562 reviews
Rating 2 - Terrible. 12 out of 562 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Yuri

staff was kind
Stayed 1 night in Jul 2025

10/10 Excellent

Gonzalo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, very well located
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 1 night in Oct 2025

8/10 Good

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff!
Stayed 5 nights in Oct 2025

10/10 Excellent

Victor, West Hollywood

Stayed 3 nights in Oct 2025

4/10 Poor

Hilda

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have stayed here before, and it was a pleasant hotel experience. Now it is not. There is a significant lack of maintenance; the rooms are in disrepair. My window curtain didn't work properly, so I couldn't close it completely. The night lamp on the bedside table didn't work. The USB port to charge the phone (that was on a digital radio on the night table) didn't work. The handle of the bathroom sink came apart when turned on. The AC broke 2 times; the last night was so hot, and it wouldn't cool the room. The key to the room kept failing, so I had to come down several times so it could be reactivated. The gym was also in disrepair, didn't provide any towels or cups to drink from the water dispenser. The staff was nice but mostly inefficient. I would not stay here again until I know there has been a major refurbishment. The area is great, with many restaurants, stores and a beautiful mall close by, very walkable, but there are other hotels in the area which I will choose for next time. It is really a shame that a nice hotel like this is in such a bad state.
Stayed 6 nights in Sep 2025

10/10 Excellent

Adriana, Cuajimalpa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, very well located
Stayed 3 nights in Aug 2025

10/10 Excellent

carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Juciara, Marina del Rey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Santiago! The rooftop bar has incredible views of the city and Andes, and the location in Vitacura is perfect with lots of nice restaurants nearby. Staff were friendly and helpful. We just wish our room had been on a higher floor with a view—it would have made the stay even better. Overall, highly recommend!
Stayed 1 night in Aug 2025

6/10 Okay

ANDRES

Stayed 3 nights in Aug 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Stayed 4 nights in May 2025

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All as expected. Friendly and warm reception. ✨✨✨✨
Stayed 1 night in Jun 2025

10/10 Excellent

Evgeniya

Stayed 1 night in May 2025

10/10 Excellent

Santiago Caniggia

Stayed 2 nights in May 2025

10/10 Excellent

Mike

Stayed 3 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Noi many times.The staff is ALWAYS friendly and helpful. The hotel is nice and clean and in good order. Every single staff member goes out of their way to help you if you need anything. Highly recommend this hotel in Santiago.
Stayed 8 nights in May 2025

8/10 Good

Marcy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the SPA the staff was incredibly friendly, but the tile for the floor is very slippery. The breakfast was also spectacular. The only downside was the limited option to check out later in the day and I was told by my UN Colleagues that the ID was sufficient to obtain the UN rate and that was not true according to the front desk. This is definately a place I will return.
Stayed 5 nights in May 2025

6/10 Okay

JUAN

Disliked: Property conditions & facilities
Big room but poorly designed
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon, New York

Stayed 2 nights in Mar 2025

6/10 Okay

gabriela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
O ar condicionado do meu quarto não conseguia gelar o quarto todo, o hotel forneceu um ventilador. Centro do quarto estava mais quente do que o lado de fora. As tomadas são bem antigas e em mal estado. O piso do quarto estava danificado com uma infiltração. Meu banheiro estava cheio de formiga.
Stayed 7 nights in Feb 2025

6/10 Okay

gabriela

Stayed 5 nights in Feb 2025

4/10 Poor

Josefina

Stayed 1 night in Mar 2025

10/10 Excellent

Oscar

Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are top class and made more special by the friendliness of the staff in all departments. All of it made for a special visit This is my Santiago destination Hotel
Stayed 6 nights in Jan 2025