"Room too hot. No air-conditioning. Power cut in the swimming pool area. So children could not use the pool in the morning. " More
18 Sep 2020 by emma
Thank you for your fantastic review. We are so glad that you enjoyed your stay. We hope you visit us again soon. Kind Regards Emma Peers Front Office Manager
2 Sep 2020 by emma
Thank you for taking the time to review the hotel and for your constructive feedback. My Apologies that your stay was not up to standard. We do hope to see you again soon. Kind Regards Emma Peers Front Office Manager
25 Feb 2020 by emma
Good Afternoon, My apologies that your stay was not fully up to standard. I hope that you highlighted this to our staff on departure. We appreciate all feedback and we will ensure that the issues you raised are passed on to the senior management team. Thank you for taking the time to review us. Kind Regards Emma Peers Front Office Manager
25 Feb 2020 by emma
Thank you for your great review. We are so glad you enjoyed your stay. Please think of us when you are next in the area, Kind Regards Emma Peers Front Office Manager
28 Dec 2019 by EMMA
Thank you for your great review. We are so glad you enjoyed your stay. Please think of us when you are next in the area, Kind Regards Emma Peers Front Office Manager
28 Dec 2019 by emma
Thank you for your great review. We are so glad you enjoyed your stay. Please think of us when you are next in the area, Kind Regards Emma Peers Front Office Manager
21 Oct 2019 by emma
Thank you for your great review. We are so glad you enjoyed your stay. Please think of us when you are next in the area, Kind Regards Emma Peers Front Office Manager
5 Oct 2019 by emma
Thank you for your great review. We are so glad you enjoyed your stay. Please think of us when you are next in the area, Kind Regards Emma Peers Front Office Manager
17 Sep 2019 by emma
Thank you for your great review. We are so glad you enjoyed your stay. Please think of us when you are next in the area, Kind Regards Emma Peers Front Office Manager
The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
Leonardo Hotel and Conference Venue Hinckley Island - formerly Jurys Inn offers its guests an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. The business-friendly Leonardo Hotel and Conference Venue Hinckley Island - formerly Jurys Inn also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this 4-star Hinckley hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Leonardo Hotel and Conference Venue Hinckley Island - formerly Jurys Inn offers 362 accommodations with a safe and coffee/tea makers. 28-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Hinckley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.
The hotel hosts a free manager's reception daily.
Marco Pierre White – This brasserie specialises in Modern European cuisine and serves breakfast, lunch, dinner and light fare. Reservations are required.
Piazza Bar – This bar serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Triumph Bar – This sports bar only serves light fare. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests must reserve a time slot to use the indoor pool. Children are allowed in the pool from 8:30-11:30 AM and 3-7 PM on weekdays, and from 9 AM to 6 PM on weekends and bank holidays. Children under 16 years old must be accompanied by adults. The last entrance to the pool is 45 minutes before closing time. Contact the property directly to reserve pool access.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
