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Novapark

3.0 star property
VIP Access

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Photo gallery for Novapark

Front of property
In-room safe, laptop workspace, blackout curtains, soundproofing
Lobby sitting area
Coffee shop
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

View in a map
Presidente Juan Antonio Rios 59, Santiago, Región Metropolitana de Santiago, 8320000
  • Barrio París-Londres
    ‪3 min walk‬
  • Palacio de la Moneda
    ‪10 min walk‬
  • San Cristobal Hill
    ‪7 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, soundproofing

Standard Double Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 King Bed, Terrace

Junior Double Room, 1 King Bed, Terrace

Junior Double Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, soundproofing

Economy Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

In-room safe, laptop workspace, blackout curtains, soundproofing

Standard Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Twin Room

In-room safe, laptop workspace, blackout curtains, soundproofing

Economy Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Novapark

Hotel with a bar, steps from Barrio París-Londres
A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, a 24-hour front desk, and tour/ticket assistance are onsite.
Novapark offers 158 accommodations with safes and blackout drapes/curtains. 43-inch flat-screen televisions come with Netflix. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Novapark. During your stay, you're just a quick walk from San Francisco Church. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at Cafetería Nova, a coffee shop that serves local cuisine
  • Amenities include a front-desk safe, a business center, and 2 meeting rooms
  • Steps from Barrio París-Londres and 6 minutes by foot from Paseo Ahumada
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and a front-desk safe are also featured at Novapark.

This 3-star Santiago hotel is smoke free.

Cafetería Nova - This coffee shop specializes in local cuisine and serves breakfast and lunch.
Lobby Bar - Onsite sports bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 10 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafetería Nova
  • Lobby Bar

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV
  • Netflix

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novapark

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 10 per day (459 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Novapark Hotel Santiago
Novapark Santiago
Novapark Hotel
Novapark Santiago
Novapark Hotel Santiago

Reviews

Novapark Reviews

8.6

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 268 out of 570 reviews
Rating 8 - Good. 203 out of 570 reviews
Rating 6 - Okay. 61 out of 570 reviews
Rating 4 - Poor. 22 out of 570 reviews
Rating 2 - Terrible. 16 out of 570 reviews

Reviews

10/10 Excellent

Helayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Timothy

Disliked: Property conditions & facilities

Look Elsewhere

This is a very rough area particularly at night. The cover photo isn’t actually the hotel. It’s a political building 1/2 mile away. The rooms are college dorm style. Just the basics. Mostly students stay here. It would be wise to stay is a safer area in a nicer hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Heitor alves

Stayed 1 night in Mar 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly and helpful staff. Very clean. Comfy bed and great shower. Breakfast could have had a few more healthy options but there was ample volume. Would highly recommend. Very good value for money
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Tiago

Travelled with group
LOCALIZAÇÃO DO HOTEL FICA EM UM BAIRRO MUITO FEIO, RUIM E PERIGOSO.
Stayed 1 night in Feb 2025

8/10 Good

Diane lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience with the check in clerk, she went the extra steps to advise us on safety issues in the area, we very much appreciated her extra attention.
Stayed 3 nights in Feb 2025

8/10 Good

Irina, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 2 nights in Jan 2025

10/10 Excellent

Karina Iara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo o hotel Novapark

Apesar do hotel ser localizado no centro (digo isso pq todo centro é bem característico e caótico) é extremamente bem cuidado, limpo e seguro, tem muita opção de refeições rápidas para ir a pé e fica muito próximo do parque Santa Lúcia, que é muito bonito e agradável, um oásis em meio a cidade.
Stayed 5 nights in Feb 2025

8/10 Good

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

STEVEN FELIPE

Stayed 8 nights in Jan 2025

10/10 Excellent

Veronica, Mission

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel
Stayed 1 night in Jan 2025

8/10 Good

ellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central and late check out option

Good location to visit Santiago. Nice hotel. Clean and confortable romm. Friendly and helpful staff. Breakfast need to be improved. Better take a cab if you go back late to the hotel as the surroundings are not very safe. We had a late flight and got a late check out (8pm) for 30$.
Stayed 1 night in Jan 2025

10/10 Excellent

Tom Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well run hotel. Highly recommended
Stayed 4 nights in Dec 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel twice, once to explore Santiago and then a brief stop back from Patagonia before heading to the coast. Great value, free basic breakfast, clean hotel, good location to walk to main attractions. Some street noise so recommend ear plugs.
Stayed 3 nights in Dec 2024

10/10 Excellent

Xi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, helpful staff, English speaking, well maintained. If you want a good standard hotel, it’s one.
Stayed 4 nights in Nov 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Sam

Stayed 1 night in Nov 2024

8/10 Good

Jessica, ROSEMEAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica, ROSEMEAD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is in the center but not in the main road. A lot of convenient store and restaurant around. The staff are very friend and for anything you need they will assist you like the luggage storage, laundry, taxi, and tours
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Stayed 1 night in Jul 2024

8/10 Good

Rene Becker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and new, and the room and bathroom were also very nice, silent and with good size, however we found that sometimes the water is not warm enough, specially in hours of high use of the showers (night and morning). The breakfast is lovely and the restaurant has quite good food, and the bar has AMAZING drinks. The neighborhood tho is a bit weird and seems not so safe to walk around.
Stayed 5 nights in May 2024