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RQ Santiago

Property class: 4

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Photo gallery for RQ Santiago

A modern building with a glass facade and a sign reading "RQ".
A breakfast buffet with various food items and beverages.
A hotel room with a large bed, a nightstand with a phone, and a view of the city through the window.
A room with a window, a sofa, a small table, and a wall-mounted speaker.
A lobby with a yellow sofa, a brown armchair, and a wooden bench. The floor is tiled, and the ceiling has a perforated design with recessed lighting.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Alameda 1449 Local 11 - Centro, Santiago, Region Metropolitana, 832100
  • Place, Palacio de la Moneda
    ‪5 min walk‬
  • Place, University of Chile
    ‪8 min walk‬
  • Place, Plaza de Armas
    ‪13 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Room

In-room safe, bed sheets

Room

  • 30 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

In-room safe, bed sheets

Room

  • 30 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

In-room safe, bed sheets

Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, a TV mounted on the wall, a bedside table with a phone, and a window with curtains.

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

A hotel room with a bed, a TV mounted on the wall, a bedside table with a phone, and a window with curtains.

Superior Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room

A hotel room with two beds, a TV, a mirror, and a window with curtains.

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Studio Suite

A compact kitchen with wooden cabinets, a microwave, a sink, and a small refrigerator. There is a round wooden table with two chairs and a glass top.

Superior Studio Suite

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room

A hotel room with two single beds, a wooden headboard, a bedside table with a lamp, and a window with curtains.

Standard Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room

A hotel room with two single beds, a wooden headboard, a bedside table with a lamp, and a window with curtains.

Superior Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Suite, City View

Standard Suite, City View

Standard Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

RQ Santiago

This smoke-free hotel features a coffee shop/cafe, self parking, and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
RQ Santiago offers 55 air-conditioned accommodations with safes and hair dryers. 32-inch plasma televisions come with cable channels. Bathrooms include bathtubs. Housekeeping is provided daily.
During your stay at RQ Santiago, you're just a quick walk from Torre Entel. Enjoy features like free breakfast and free WiFi in public areas, plus a coffee shop/cafe.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the coffee shop/cafe
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from Plaza de Armas and 7 minutes from Costanera Center
There's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces. RQ Santiago also features tour/ticket assistance, concierge services, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Santiago hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (CLP 6,900 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • Built in 2008
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at RQ Santiago

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CLP 29750 per accommodation, per night
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: CLP 6900 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

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RQ Santiago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 310 out of 633 reviews
Rating 8 - Good. 224 out of 633 reviews
Rating 6 - Okay. 64 out of 633 reviews
Rating 4 - Poor. 25 out of 633 reviews
Rating 2 - Terrible. 10 out of 633 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Minming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good hotel
Stayed 1 night in Apr 2026
Verified review

8/10 Good

yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located centrally with exceptionally good public transportation access including metro (underground train) service.
Stayed 14 nights in Mar 2026
Verified review

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of the city and next to a metro station. Very polite and helpful staff.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Koji

Liked: Staff & service
The breakfast was good. Wi-fi connection was bad, I couldn’t use in our room, only use at breakfast place.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Good value for the money
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Minming

Liked: Cleanliness, staff & service
Room is clean, the staff is very helpful, the breakfast is ok, but the hotel does not provide bottle water at room. You need to go downstairs to get drinking water and hot coffee at the front desk.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Check in was easy. The place is gross though. The lights in my room didn’t even work, like what? Good location if you’re here for work. Overall, glad I was here for a very short time.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location..the beds were a little small, the staff was really nice and helpfful..
Stayed 5 nights in Apr 2024
Verified review

8/10 Good

Du

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it bc it is in very safe area.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Dainsworth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful experience. Lovely contrast to the other place that we felt like we had to escape from!
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

marvin

Liked: Cleanliness, staff & service, amenities
One of the greatest locations in the city ! Close to historical district and plenty of shopping banks and exchanges with in a gated court yard in the heart of the financial district Friendly people Speak poco English .. lol ( English is spoken a littke !
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Christopher

Clean efficient convenient.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. With mini kitchen. Breakfast was basic but good. Rooms facing the front get noise from the three elevators going up and down all night. Need ear plugs.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, amenities
Yes clean room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of the city, very easy to do everything I want to do
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Euncheul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and cost effective hotel

Very clean and comfortable hotel. Also the room is very spacious. Free breakfast was also good. Breads, scrambled eggs, orange juice and fruits were enought to start an energetic day.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RQ staff were so kind, and flexible.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Was very handy to transport options. Airport bus no longer stops at Los Heroes it seems which was my main reason for choosing this Hotel but the Republica stop was only 10 minutes walk away so worked out ok. My room was very quiet which is a bonus on this trip. Breakfast was ok, had better had worse.
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Cleanliness, amenities
The area this hotel is located in is EXTREMELY DANGEROUS! Just outside, my phone was stolen out of my hand by a man in a motorcycle riding on the sidewalk. Next day, two men attempted to kidnap my teenage daughter. THIS IS A VERY DANGEROUS AREA. Both incidents happened in broad daylight. Santiago overall according to the locals is a very dangerous city, and this part of town is on the extreme danger zones.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is good, staff very nice and willing to help. Breakfast quite balance. Room clean and comfortable. The only negative observation is the bath top, extremely small and dangerous, it is slippery and high too reach.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but……

Hotel is in good location everything is on walking distance, staff are great and very friendly, couple of complaints first one breakfast is the same every day and the shower is too small.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Central location. Great view. Very nice accommodations. Would stay again. NOTE: the entrance is confusing to get to, especially after hours, since you need to access the plaza via the walkway at the parking garage entrance in the side street (in a dodgy area). Access from near the metro station is the usual way but this gets gated off at night.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort

Good location, mediocre hotel.

The hotel is in a good location if you can find it. It was definitely hard to find in the dark the forst time we arrived, but it is close to the sites. The wifi was awful. About 80% of the time, the wifi connection wasnt even giving us a signal. The breakfast was below average with just a boxed lunch.
Stayed 2 nights in Feb 2023
Verified review

4/10 Poor

MARIA

Disliked: Cleanliness, staff & service
Female staff at check in was not very helpful.
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

Niurka

Liked: Cleanliness, staff & service, amenities
Hotel is not noticeable from the street and after hours easier way to it is closed due to safety. Even thought I used the contact hotel feature days ahead to notify my late arrival and ensure no issues, I never got a reply, and ended calling them when I arrived to the airport. Once I call they were very helpful and to my surprise they are 24 hours open although the description stays different. My uber driver was lost trying to locate them and they where very helpful speaking to him over the phone , to the point of going to the side street to guide us in. We got in very late around 5 am to checkout at 12 noon, they didn’t offer a late checkout but overheard at the reception when getting out a lot of room had late checkout.
Stayed 1 night in Feb 2026