"When we got to our room, the safe was locked, and i requested that someone come to open, but nobody came. It was a inconvenience as we had our passpor ... " More
27 Feb 2024 by Latrice
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sorry you were disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.
19 Jan 2024 by Chuck D.
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
15 Sep 2023 by Dan
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
3 Sep 2023 by Ruby
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will alert the housekeeping team and we will work hard to fix the issues you've experienced. Please have a great day.
30 Aug 2023 by Dan
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
The following facilities will be closed during the winter:
Planet Hollywood Resort & Casino offers its guests a full-service spa, 2 hot tubs, a fitness centre, and a seasonal outdoor pool. There are 12 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Business amenities include a business centre and limo/town car service. A casino, a nightclub, and spa services are also featured at the business-friendly Planet Hollywood Resort & Casino. Parking is available for a fee. Smoking is allowed in designated areas at this Las Vegas resort.
Available in all rooms: Wireless internet access , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Self parking (surcharge) , Valet parking (surcharge)
Planet Hollywood Resort & Casino offers 2494 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 42-inch Smart televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.
Planet Hollywood Resort & Casino has 12 restaurants on site.
Room service (during limited hours) is available.
2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Mandara has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.