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Planet Hollywood Resort & Casino

4.0 star property

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Photo gallery for Planet Hollywood Resort & Casino

Experience the grandeur of our lobby, featuring a stunning central wall and elegant seating areas.
Creator video
Relax in a spacious room with a large bed, flat-screen TV, and city views.
Experience the grandeur of our lobby, featuring a reception desk surrounded by symmetrical arches and a high ceiling with intricate details.
Relax by the large pool surrounded by lounge chairs and umbrellas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool

Explore the area

View in a map
3667 Las Vegas Blvd S, Las Vegas, NV, 89109
  • Las Vegas Eiffel Tower
    ‪2 min walk‬
  • Bellagio Casino
    ‪5 min walk‬
  • Colosseum at Caesars Palace
    ‪8 min walk‬
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪7 min drive‬

Room options

View all photos for Ultra Hip Room, 2 Queen Beds, Smoking

Enjoy a city view from the large window in this stylish room, featuring a spacious bed, seating area, and flat-screen TV.

Ultra Hip Room, 2 Queen Beds, Smoking

7.8 out of 10
Good
(55 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ultra Hip Room, 1 King Bed, City View Non Smoking

Relax in a spacious room with a large bed, sofa, and city view.

Ultra Hip Room, 1 King Bed, City View Non Smoking

8.0 out of 10
Very good
(225 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Resort Room, 1 King Bed, Non Smoking

Relax in a spacious room with a large bed, flat-screen TV, and city views.

Ultra Resort Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(132 reviews)
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Resort Room, 2 Queen Beds, Non Smoking

Relax in a spacious room with a large bed, desk, and seating area, offering a city view and a decorative globe.

Ultra Resort Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(208 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ultra Hip Premium Room, 1 King Bed, Non Smoking, Fountain View

Enjoy a comfortable stay in this stylish room with a large bed, sofa, and armchair, plus a city view from the large window.

Ultra Hip Premium Room, 1 King Bed, Non Smoking, Fountain View

7.8 out of 10
Good
(76 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Hip Room, 2 Queen Beds, Non Smoking, Fountain View

Enjoy a city view from the large window in this stylish room, featuring a spacious bed, seating area, and flat-screen TV.

Ultra Hip Room, 2 Queen Beds, Non Smoking, Fountain View

8.2 out of 10
Very good
(101 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ultra Resort Vista Room, 1 King Bed, Non Smoking (Newly Renovated)

Relax in a spacious room with a large bed, comfortable seating area, and city views.

Ultra Resort Vista Room, 1 King Bed, Non Smoking (Newly Renovated)

7.8 out of 10
Good
(25 reviews)
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Hip Room, 2 Queen Beds, City View Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Ultra Hip Room, 2 Queen Beds, City View Non Smoking

8.4 out of 10
Very good
(213 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ultra Hip Strip Suite, 1 King Bed, Non Smoking, Strip View (Newly Renovated)

Relax in this stylish living room with a curved sofa, glass coffee table, and floor lamp.

Ultra Hip Strip Suite, 1 King Bed, Non Smoking, Strip View (Newly Renovated)

10.0 out of 10
Exceptional
(1 review)
  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Panorama Suite, 1 King Bed, Non Smoking (Newly Renovated)

Relax in a spacious living room with a large sofa, city views, and a flat-screen TV.

Ultra Panorama Suite, 1 King Bed, Non Smoking (Newly Renovated)

  • 111 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Boulevard Suite, 1 King Bed, Non Smoking, Strip View

Relax in a stylish space with a comfortable sofa, unique hanging chair, and flat-screen TV.

Ultra Boulevard Suite, 1 King Bed, Non Smoking, Strip View

  • 167 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Hip Room, 2 Queen Beds, Non Smoking

Enjoy a city view from the large window in this stylish room, featuring a spacious bed, seating area, and flat-screen TV.

Ultra Hip Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(706 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ultra Hip Room, 1 King Bed, Non Smoking

Enjoy a comfortable stay in this stylish room with a large bed, sofa, and armchair, plus a city view from the large window.

Ultra Hip Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(1503 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Hip Room, 2 Queen Beds, Pool View Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Ultra Hip Room, 2 Queen Beds, Pool View Non Smoking

8.2 out of 10
Very good
(70 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ultra Hip Room, 1 King Bed, Pool View Non Smoking

Enjoy a comfortable stay in this stylish room with a large bed, sofa, and armchair, plus a city view from the large window.

Ultra Hip Room, 1 King Bed, Pool View Non Smoking

7.8 out of 10
Good
(93 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Hip Room, 1 King Bed, Smoking

Enjoy a comfortable stay in this stylish room with a large bed, sofa, and armchair, plus a city view from the large window.

Ultra Hip Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(76 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Hip Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub Transfer)

Enjoy a city view from the large window in this stylish room, featuring a spacious bed, seating area, and flat-screen TV.

Ultra Hip Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub Transfer)

8.4 out of 10
Very good
(116 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ultra Hip Room King Attraction View

Enjoy a comfortable stay in this stylish room with a large bed, sofa, and armchair, plus a city view from the large window.

Ultra Hip Room King Attraction View

8.4 out of 10
Very good
(36 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Hip Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Enjoy a comfortable stay in this stylish room with a large bed, sofa, and armchair, plus a city view from the large window.

Ultra Hip Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(49 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Hip Room 2 Queens Attraction View

Enjoy a city view from the large window in this stylish room, featuring a spacious bed, seating area, and flat-screen TV.

Ultra Hip Room 2 Queens Attraction View

8.6 out of 10
Excellent
(119 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ultra Hip Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Enjoy a comfortable stay in this stylish room with a large bed, sofa, and armchair, plus a city view from the large window.

Ultra Hip Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(37 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Hip Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub Transfer)

Enjoy a comfortable stay in this stylish room with a large bed, sofa, and armchair, plus a city view from the large window.

Ultra Hip Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub Transfer)

8.0 out of 10
Very good
(39 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Hip Room 2 Queens Near Elevator

Enjoy a city view from the large window in this stylish room, featuring a spacious bed, seating area, and flat-screen TV.

Ultra Hip Room 2 Queens Near Elevator

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ultra Hip Room King Near Elevator

Enjoy a comfortable stay in this stylish room with a large bed, sofa, and armchair, plus a city view from the large window.

Ultra Hip Room King Near Elevator

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Room Type Assigned on Arrival)

Premium bedding, in-room safe, desk, blackout curtains

Room (Room Type Assigned on Arrival)

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Ultra Hip Panorama Suite 2 Queens Strip View (Newly Renovated)

Relax in a spacious living room with a large sofa, city views, and a flat-screen TV.

Ultra Hip Panorama Suite 2 Queens Strip View (Newly Renovated)

  • 117 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Ultra Hip Room 2 Queens Non-Smoking Mountain View

Enjoy a city view from the large window in this stylish room, featuring a spacious bed, seating area, and flat-screen TV.

Ultra Hip Room 2 Queens Non-Smoking Mountain View

8.6 out of 10
Excellent
(93 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ultra Hip Room King Non-Smoking Mountain View

Relax in a stylishly designed room with a comfortable bed, dining table, and abstract art.

Ultra Hip Room King Non-Smoking Mountain View

8.2 out of 10
Very good
(44 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Resort Room, 1 King Bed, Smoking

Relax in a spacious room with a large bed, flat-screen TV, and city views.

Ultra Resort Room, 1 King Bed, Smoking

7.6 out of 10
Good
(17 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Planet Hollywood Resort & Casino

Resort connected to a shopping center in Las Vegas with 9 restaurants
Along with 9 restaurants, this resort has a full-service spa and a casino. Other amenities include 5 bars/lounges, a 24-hour fitness center, and a poolside bar. Housekeeping is available on request.
Planet Hollywood Resort & Casino offers 2496 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 42-inch Smart televisions come with cable channels and pay movies.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The sightseeing around Planet Hollywood Resort & Casino gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from The Cosmopolitan Casino. Features include 9 restaurants, 5 bars, and 2 coffee shops/cafes.
  • Options for a bite to eat or a refreshing drink include 9 restaurants, 2 coffee shops/cafes, a poolside bar, and 5 bars/lounges
  • Valet parking and self parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the 2 hot tubs
  • Treat yourself to hot stone massages, body wraps, or facials at the spa
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Steps from Miracle Mile Shops and Las Vegas Eiffel Tower
Planet Hollywood Resort & Casino offers its guests a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness center. There are 9 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar.

Business amenities include a business center and limo/town car service. A casino, a seasonal outdoor pool, and a vending machine are also featured at the business-friendly Planet Hollywood Resort & Casino. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Las Vegas resort.

Strip House Steakhouse - Onsite steakhouse.
Pin-Up Pizza - Onsite restaurant. Open daily.
Gordon Ramsay Burger - Onsite restaurant. Open daily.
Cafe Hollywood - Onsite restaurant. Open daily.
Yolos Mexican Grill - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: High-speed internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 20 per day)
  • Valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 5 bars/lounges
  • 9 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Hollywood
  • Gordon Ramsay Burger
  • Pin-Up Pizza
  • Strip House Steakhouse
  • Yolos Mexican Grill

Things to do

  • 2 hot tubs
  • 2,352 slot machines
  • 24-hour gym
  • 75 gaming tables
  • Casino (100,000 square foot of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Shopping centre
  • Sportsbook
  • Surfing/bodyboarding

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 34 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Cribs (infant beds) are available for USD 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 62.30 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 20 per day
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 30.0 per day
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This resort caters to LGBTQ+ guests.
  • The seasonal pool will open March 17 and close October 31.
  • Pool access available from 9:00 AM to 5:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casino Planet Hollywood
Hollywood Planet Casino
Planet Hollywood Casino
Planet Hollywood Casino Las Vegas
Planet Hollywood Casino Resort
Planet Hollywood Resort & Casino
Planet Hollywood Resort & Casino Las Vegas
Planet Hollywood Resort Casino
Resort Planet
Planet Hollywood
Planet Hollywood Hotel Las Vegas
Planet Hollywood Las Vegas
Planet Hollywood Resort And Casino
Las Vegas Aladdin
Planet Hollywood Resort Casino Las Vegas
Planet Hollywood Las Vegas
Planet Hollywood Hotel Las Vegas
Planet Hollywood Las Vegas
Planet Hollywood Resort & Casino Resort
Planet Hollywood Resort & Casino Las Vegas
Planet Hollywood Resort & Casino Resort Las Vegas

Planet Hollywood Resort & Casino Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 8291 out of 17843 reviews
Rating 8 - Good. 4386 out of 17843 reviews
Rating 6 - Okay. 2625 out of 17843 reviews
Rating 4 - Poor. 1400 out of 17843 reviews
Rating 2 - Terrible. 1141 out of 17843 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

SEMYUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms very clean, nice staff and many things to do all around the property. Definitely will book again this hotel!
Stayed 3 nights in May 2025

8/10 Good

Shahla

Liked: Cleanliness
It was clean & nice & very close to. Other casino.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Edward, Perth

No coffee making facilities also can’t take any food or drink to pool area. Bags searched when going to pool area feels like I was going through airport security. Also everyone had trouble with key cards when using lifts.
Stayed 4 nights in May 2025

10/10 Excellent

Michael, Washington

Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Angelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me & my husband loved our stay at Planet Hollywood, easy check in & very nice room!!
Stayed 3 nights in May 2025

10/10 Excellent

George

I loved how clean the room was and the friendly staff!
Stayed 2 nights in May 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Resort fees are high since we don’t use the pool or gym. The internet is was ridiculously slow and the limit of only 2 devices per room was a downside.Timing of when the room would be cleaned was also weird- half the time when we expected the room would be cleaned, it was untouched after leaving in the morning and returning in the evening. The room and hotel itself were great and staff at the front desk were approachable and helpful.
Stayed 8 nights in Apr 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
great property
Stayed 7 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was great! Room was clean and spacious. Would have been nice to have a coffee machine in the room. The charges for everything were a bit much.
Stayed 4 nights in May 2025

10/10 Excellent

Esther

Stayed 4 nights in May 2025

8/10 Good

Charles, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our first room, the bath tub water didn't flow. Had to change rooms because that was important for us. The second room was great, but the water pressure in the shower was very low. Great room. We upgraded to a suite, which was very spacious and nice. The bed was very comfortable. The staff was all great and did their best to help us. Very great experience even with the water trouble we had.
Stayed 3 nights in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was extremely kind and even upgraded us to a suite at check in. Had a great time exploring the property and enjoying a drink and some entertainment.
Stayed 1 night in May 2025

6/10 Okay

Nathan

Travelled with group
Liked: Cleanliness, property conditions & facilities

1st time at PH

Hotel is dated and maintenence was needed to fix dresser drawers soon as we entered the room. Otherwise, stay was ok.
Stayed 4 nights in May 2025

10/10 Excellent

Bridgette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Jacqueline

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Tahnesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in May 2025

8/10 Good

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it, but the beds were hard and uncomfortable. Also the wifi never worked, they have some pricey resort fees for the wifi to not work.
Stayed 3 nights in Apr 2025

2/10 Terrible

Diego

Stayed 1 night in May 2025

6/10 Okay

russell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Receptionist not as friendly as most , nice hotel .
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was awesome, staff very friendly!
Stayed 2 nights in May 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in May 2025

10/10 Excellent

genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2025