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Luca Hotel by Heritage Residences Signature Collection

3.5 star property

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Photo gallery for Luca Hotel by Heritage Residences Signature Collection

A courtyard with a wooden bench, potted plants, and a stone wall.
A reception area with a rustic stone wall, a 'welcome' sign, two vintage-style chairs, and a coffee table.
A bedroom with a large bed, wooden bench, two bedside tables, a wall-mounted TV, and a textured wall behind the bed.
A well-lit corridor with a checkered floor, leading to a balcony with plants and string lights.
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Malecon
    ‪4 min walk‬
  • Place, Santa Maria la Menor Cathedral
    ‪5 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪26 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

A bedroom with a bed, bedside lamps, a small table with a plant, a chair, and a bench.

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(24 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Double Room, 2 Double Beds

A bedroom with two beds, a dining table with chairs, a window with curtains, and a wooden ceiling.

Family Double Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Suite

A hotel room with a bed, a TV, a dining table with chairs, and a painting on the wall.

Premium Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, Garden View

A four-poster bed with a bench, a wooden table with a plant, and a chair.

Superior Suite, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Gran Hotel Europa Santo Domingo, Trademark by Wyndham
Zona Colonial
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,094 reviews
The price is €107
includes taxes & fees
9 Aug - 10 Aug
Gran Hotel Europa Santo Domingo, Trademark by Wyndham

About this property

Luca Hotel by Heritage Residences Signature Collection

Along with a restaurant, this hotel has 2 bars/lounges and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a rooftop terrace, a hot tub, and a meeting room.
Luca Hotel by Heritage Residences Signature Collection offers 11 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. 32-inch LED televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. This Santo Domingo hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Luca Hotel by Heritage Residences Signature Collection. During your stay, you're just a quick walk from Malecon. Enjoy features like free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy local cuisine and ocean views while dining at Skylounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Just a 5-minute walk from Malecon and 7 minutes by car from Agora Mall
  • Airport, cruise terminal, and shopping center shuttle service available for a fee
Luca Hotel by Heritage Residences Signature Collection offers its guests a hot tub and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A meeting room, coworking spaces, and limo/town car service are available. A rooftop terrace, barbecue grills, and multilingual staff are also featured at Luca Hotel by Heritage Residences Signature Collection. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee.

Smoking is allowed in designated areas at this Colonial Santo Domingo hotel.

Guests are served free cooked-to-order breakfast daily from 8:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
Skylounge - Overlooking the ocean, this rooftop bar specializes in local cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Jardín Colonial - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Luca Hotel by Heritage Residences Signature Collection offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 531 out of 773 reviews
Rating 8 - Good. 150 out of 773 reviews
Rating 6 - Okay. 48 out of 773 reviews
Rating 4 - Poor. 26 out of 773 reviews
Rating 2 - Terrible. 18 out of 773 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Patricia Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in Santo Domingo’s Colonial Zone with a colonial and eclectic vibe. Very centrally located, and the personalized attention from the staff is excellent.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

MABELIZA

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the stay, thanks
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly as always and the property very clean. You also can’t beat the location and proximity to everything
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Franklin Pena

Disliked: Cleanliness, amenities, property conditions & facilities
The only thing good the location and the staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Asfaha

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean and comfortable An rooms
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean/comfortable. Staff were friendly and helpful. Easy and safe walk from Hotel to restaurants/sites. Would stay there again.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

James

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place has real potential but they need to fix a lot of things. During my stay on the 3rd floor the elevator was out of service. Their decor is discarded urban trash. Their European breakfast fare is abysmal… good staff, great location, but a place in need of a lot of TLC
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, amazing trustworthy staff, clean amenities, beautiful property and delicious breakfast. I would stay here any time I visit. This place beat some of the 5,6,7 star hotels.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe location in Colonial District and blocks from numerous restaurants and historic sites. Room was spacious and clean and staff was very nice but we didn't speak Spanish and staff didn't speak English. Very nice experience.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Rooms were lovely, very comfortable beds, modern bathrooms. the hotel was beautiful, staff exceptionally nice and helpful. Location in the colonial zone was fantastic, walked to everything. Would definitely stay there again when in Santo Domingo.
Roof top view
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Asfaha

Liked: Cleanliness, amenities, property conditions & facilities
Great Place and great staff.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the courtyard with the trees. The room was very quiet and comfortable, just wished they had toiletries for us, like toothpaste and shower cap. The staff is great and I would definitely stay again.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, central location and delicious breakfast!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Warmest welcome I’ve ever received. Period. Beautiful historic properly tastefully fully renovated to modern standards. Spacious room with all amenities. Phenomenal central location. If or when I return to Santo Domingo this is the only place I would stay. Thank you, Team Luca!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ana Rosibel

Liked: Cleanliness, staff & service
Would recommend and stay here again
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

CAMERON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the hotel was super cute incorporating plants all over.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kyle Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. I stay there everytime i go. The staff is fantastic and the place is very charming.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

wilmary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and food was very good
Stayed 2 nights in May 2025
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities
Great location, terrific staff, breakfast was good, room was clean and comfortable. WiFi was strong. We will be back.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

andres

Liked: Cleanliness, staff & service, amenities
Excellent hotel. Very good Location. Safe and clean. Very good customer service.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ayse Serpil

Liked: Cleanliness, staff & service
Breakfast was quite average , but overall food was tasty. Location is excellent , employees were very nice, Erica was very helpful.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely boutique hotel

Lovely boutique hotel, close to the main areas of Zona Colonial. Excellent staff and great breakfast.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and good service
Stayed 1 night in Sep 2025
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC worked great. The breakfast was good. I enjoyed the fresh fruit.
Stayed 2 nights in Dec 2025

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