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Pergola Hotel & Spa

4-star property
Adenau Street, Mellieha, Malta (01) 562 1066
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3.9 out of 5
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See all 11 ebookers Reviews

"Great friendly staff - Property needs updating - food choice could be better / varied " More

By a verified traveller on Thu 29 Aug 2019

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Economy Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€57* Per night/room 26 May - 27 May

Apartment, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom, Balcony, Sea View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Apartment, 2 Bedrooms, Balcony, Sea View

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Studio

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the pool at Pergola Hotel & Spa.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages, body wraps or facials at the spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the helpful staff and the pool
  • Airport, ferry terminal and cruise terminal shuttle service available for a fee

Pergola Hotel & Spa ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pergola Hotel & Spa

Everyone (4) Couples (2) Family (3)
4 out of 5

Posted by on 9 Aug 2021

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2 out of 5
Dated and basic with loud, ineffective aircon. Feels like a student halls in terms of furnishings and comfort

Posted by on 16 Sep 2019

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Comment from Hotel Management

17 Sep 2019 by Pergola Hotel & Spa

Dear Guest, Thank you for your comments and we regret reading that some aspects may have hindered your overall enjoyment of your experience with us. We will take your valuable feedback at heart, especially considering our upcoming extensive refurbishment this autumn. Yours Sincerely, Pierre Agius Rooms Division Manager

4 out of 5
Great friendly staff - Property needs updating - food choice could be better / varied

Posted by on 29 Aug 2019

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Comment from Hotel Management

31 Aug 2019 by Pergola Hotel & Spa

Dear Guest, Thank you for your rating and valuable feedback. We hope to be able to welcome you again in the future. Best Regards, Pierre Agius Rooms Division Manager

4 out of 5
Very confusing rambling collection of staircases and dodgy elevators. We were in a nice room in an annex accessed through a tunnel. Hotel map was misleading and added to our confusion. Especially as different elevators were not working on different days. Staff were lovely though. Indoor pool was very cloudy. Bed was badly made each day. Room very spacious. Bit of a mixed experience.

Posted by on 21 Apr 2019

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Comment from Hotel Management

21 Apr 2019 by Pergola Hotel & Spa

Dear Guest, Thank you for having stayed with us and for sharing this valuable opinion. We regret reading that certain aspects may have affected your overall enjoyment at the Hotel and we apologize for this. We hope to have another opportunity in welcoming you again in the future, allowing us one more chance to win back your full trust. Yours Sincerely, Pierre Agius Rooms Division Manager

5 out of 5
Location was great, staff were very friendly and helpful

Posted by on 25 Mar 2019

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Comment from Hotel Management

29 Mar 2019 by Roberto Martone

Dear Guest, Thank you so much for forwarding your valuable feedback following to your experience at the Pergola Hotel & Spa. We are pleased by your comments and we will be looking forward to welcome you once again in the near future. Kind Regards, Roberto Martone Guest Relations Manager

3 out of 5

Looks can be deceiving

The photo's were very misleading, the hotel looked quite nice at night but all 3 pools were small and very cold, it was warmer in the sea. The first room we had was adjoining and you could hear everything, we were unable to open the window as people were walking by outside, which made it unpleasant and dreary. We asked to move and was given a better room, however would still not class it as a 4* star room. The best thing about it was the staff, they were friendly and helpful throughout the holiday and offered good services when travelling on the island. Other then that, quite a let down.

Posted by on 16 Jun 2010

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5 out of 5
Enjoyed our vacation in Pergola Hotel and Spa, and in Malta. All hotel staff were always friendly and ready to assist. Cave bar and outdoor pool area is prefect place to relax with a view, drinks and food and sun set. Buses go 2 min walk from the hotel.

Posted by on 19 Jul 2023

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Comment from Hotel Management

19 Jul 2023 by Pergola Hotel & Spa

Thank you so much for having chosen to stay with us and for providing us with this valuable feedback.

4 out of 5

Hotel zum Wohlfühlen

Wir haben ein Appartement mit separatem Schlafzimmer gebucht und waren sehr erfreut, wie gross die Räume waren. Alles ist eher älter, aber sehr liebevoll eingerichtet. Die Aussicht vom kleinen Balkon war traumhaft. Leider ist der Weg zum Strand ziemlich weit und das Hotel eher ringhörig.

Posted by , from Winterthur on 15 Oct 2017

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4 out of 5
Tarve oli löytää keittiöllinen huone kohtuullisen matkan päästä rannasta. Tämä hotelli ja sen huoneisto täytti tarpeemme täydellisesti. Sijainti on hyvä. Ranta, kaupalliset palvelut ja kulkuyhteydet ovat sopivan lähellä. Huoneiston varustus oli riittävä ja kunto ok. Siivouksen tasossa hieman sanottavaa. Henkilökunta oli erittäin ystävällistä ja avuliasta.

Posted by , from Helsinki on 11 Oct 2017

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4 out of 5

Nice hotel but pool-area could be bigger

Pros: Nice 4-star hotel. Friendly staff.
Cons: Pool-areas could be bigger. Safety-box should be free of charge.
Location: Located in the middle of Mellieha. Some good restaurants nearby. Bus-stop near. 15-minute walk to the beach.
We spent four nights in this hotel. Big, clean room with comfortable beds and nice bathroom. AC ok but noisy. Breakfast ok but did not include the price. We did not use the pool-areas (there are two areas) because they were small and full of people. Beach was quite near; it took about 15 minutes to walk and there were also buses going to the beach. Staff was helpful and friendly.

Posted by , from Helsinki, Finland on 6 Aug 2017

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About the Pergola Hotel & Spa

Location Adenau Street, Mellieha, Malta MLH2014

Property Features

  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Property shuttles: Airport shuttle, cruise terminal shuttle, and ferry terminal shuttle
  • Parking: Self parking available for a surcharge

Food & Drink

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 12
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time ends at 6 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines COVID-19 Protocols (Malta)
  • Property registry number - C26935
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Pergola Club
  • Pergola Club Hotel
  • Pergola Club Hotel Mellieha
  • Pergola Club Mellieha
  • Pergola Mellieha
  • Pergola Club Hotel & Spa Malta/Mellieha
  • Pergola Club Hotel And Spa
  • Pergola Hotel Mellieha
  • Pergola Club Hotel Spa
  • Pergola Hotel Spa
  • Pergola Hotel & Spa Hotel
  • Pergola Hotel & Spa Mellieha
  • Pergola Hotel & Spa Hotel Mellieha

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.