"Great friendly staff - Property needs updating - food choice could be better / varied " More
17 Sep 2019 by Pergola Hotel & Spa
Dear Guest, Thank you for your comments and we regret reading that some aspects may have hindered your overall enjoyment of your experience with us. We will take your valuable feedback at heart, especially considering our upcoming extensive refurbishment this autumn. Yours Sincerely, Pierre Agius Rooms Division Manager
31 Aug 2019 by Pergola Hotel & Spa
Dear Guest, Thank you for your rating and valuable feedback. We hope to be able to welcome you again in the future. Best Regards, Pierre Agius Rooms Division Manager
21 Apr 2019 by Pergola Hotel & Spa
Dear Guest, Thank you for having stayed with us and for sharing this valuable opinion. We regret reading that certain aspects may have affected your overall enjoyment at the Hotel and we apologize for this. We hope to have another opportunity in welcoming you again in the future, allowing us one more chance to win back your full trust. Yours Sincerely, Pierre Agius Rooms Division Manager
29 Mar 2019 by Roberto Martone
Dear Guest, Thank you so much for forwarding your valuable feedback following to your experience at the Pergola Hotel & Spa. We are pleased by your comments and we will be looking forward to welcome you once again in the near future. Kind Regards, Roberto Martone Guest Relations Manager
19 Jul 2023 by Pergola Hotel & Spa
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces) , Free parking nearby
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.