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Four Points by Sheraton Santo Domingo

4.0 star property

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Photo gallery for Four Points by Sheraton Santo Domingo

Outdoor pool, pool loungers
Front of property
Outdoor wedding area
View from room
Free daily cooked-to-order breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
KM 22 Autopista Las Americas, next to Las Americas Free Zn, Boca Chica, Santo Domingo, 10210
  • Place, La Caleta Underwater National Park
    ‪1 min drive‬
  • Place, Caucedo Port
    ‪8 min drive‬
  • Place, Boca Chica Beach
    ‪8 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.6 out of 10
Good
(12 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Partial Ocean View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Santo Domingo

Hotel with free breakfast, in the vicinity of Caucedo Port
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Four Points by Sheraton Santo Domingo offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

Four Points by Sheraton Santo Domingo's proximity to the airport gets high marks from our customers. During your stay, you're just a quick walk from La Caleta Underwater National Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy international cuisine while dining at Los Balcones
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • 10 minutes by car from Superior Academy of Aeronautical Sciences and 10 minutes from Caucedo Port
  • Airport shuttle service available for a fee
Four Points by Sheraton Santo Domingo offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 1119 square feet (104 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Santo Domingo. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Boca Chica hotel.

Guests are served free cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Los Balcones - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Arrecife Sports Bar - This sports bar specializes in international cuisine and serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Arrecife Sports Bar
  • Los Balcones

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,119 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Grab bar in shower (99 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Roll-in shower (201 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 22 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 25 (one-way), (from 2 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Four Points by Sheraton Santo Domingo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Hotel Real Aeropuerto Santo Domingo
Quality Hotel Real Aeropuerto Santo Domingo Santo Domingo Este
Quality Hotel Santo Domingo
Quality Real Aeropuerto Santo Domingo
Quality Real Aeropuerto Santo Domingo Santo Domingo Este
Quality Hotel Real Aeropuerto Santo Domingo Boca Chica
Quality Real Aeropuerto Santo Domingo Boca Chica
Quality Real Aeropuerto to Do
Four Points by Sheraton Santo Domingo Hotel
Quality Hotel Real Aeropuerto Santo Domingo
Four Points by Sheraton Santo Domingo Boca Chica
Four Points by Sheraton Santo Domingo Hotel Boca Chica

Four Points by Sheraton Santo Domingo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 95 out of 182 reviews
Rating 8 - Good. 43 out of 182 reviews
Rating 6 - Okay. 22 out of 182 reviews
Rating 4 - Poor. 7 out of 182 reviews
Rating 2 - Terrible. 15 out of 182 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Yareli, Pembroke Pines

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We arrived and check in at 10:30 pm and check out at 04:30 am… only using the facilities for. 6 hours. In those 6 hours our experience was the power (electricity) shut down 4-6 times thought out the night… and to top it off they had issue with the water wasn’t able to take a shower before leaving to the airport all we expect was a good night sleep with no problem but having the air conditioner turn off though out the night and no water when we woke up… unacceptable when this is a domestic and internationally known establishment, for them not to have a back up plan when this happens… I have paid for two rooms… I would hope I will get a refund back.. because I was better off just staying at the airport it might have been better cause they probably didn’t have any problems with the power…
Stayed 1 night in Sep 2025

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very good resort. I enjoyed myself with all the free drinks.
Stayed 4 nights in Sep 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was great. Coming from a native it’s a bit out of the way but the staff are so accommodating they call cabs got you anytime you need one. Clean affordable would recommend to anybody.
Stayed 2 nights in Sep 2025

6/10 Okay

IMEDA

Stayed 1 night in Sep 2025

8/10 Good

Roin

Stayed 2 nights in Sep 2025

2/10 Terrible

Jumber

Stayed 1 night in Sep 2025

10/10 Excellent

Romane, West Park

Liked: Amenities
Clean room, staff speaks English, clean pool
Stayed 3 nights in Sep 2025

10/10 Excellent

Gabriel

Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Mario, Methuen

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Djeams, Belleville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not there long enough to really appreciate the property but for the time I was there I was impressed
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice
Stayed 1 night in Aug 2025

4/10 Poor

Marisol

Travelled with family and small children
Disliked: Staff & service
Staff not sociabal
Stayed 1 night in Aug 2025

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Staff is great and the breakfast was better than a basic Continental. They had some power issues but there was a hurricane in the vicinity of the island and they blamed it on that.
Stayed 5 nights in Aug 2025

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport, nice gymnasium, large rooms. Will stay again when traveling.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hôtel très vieillot mais propre. La climatisation dans toutes les chambres (nous étions un groupe) était très bruyante. C’est un hôtel à rénover. Bien pour une nuit. Bon petit déjeuner, beau hall et beau jardin.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best single night stay, wish I could have stayed

Super comfortable for a one night stay, the TV was a little confusing to figure out but not really a big deal. The bed was comfortable, the food was delicious, and the service was top notch. Every agent at the hotel I dealt with was pleasant and courteous too. Even the maids said good morning and good evening which is an amazing touch!
Stayed 1 night in Aug 2025

10/10 Excellent

Luis Miguel

Stayed 1 night in Aug 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ivette

Travelled with family
Liked: Staff & service
Breakfast scramble eggs cold, French toast very good. In general not to appealing.
Stayed 1 night in Aug 2025

10/10 Excellent

Darling, Goldens Bridge

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and a pleasant customer service
Stayed 1 night in Aug 2025

10/10 Excellent

Dahanda

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Herve

Stayed 2 nights in Aug 2025

8/10 Good

rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that is close to the airport, comfortable beds, great ac, friendly staff. My uber miss the exit. I didn’t like that if you make a mistake to get to the hotel your next exit to return was 20 minutes away and 20 to get back. Also I was expecting some authentic Dominican breakfast but was very disappointed with the quality and flavor.
Stayed 2 nights in Aug 2025

10/10 Excellent

CARLOS

Stayed 3 nights in Jul 2025