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Radisson Hotel Santo Domingo

4.5 star property

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Photo gallery for Radisson Hotel Santo Domingo

Premium Suite, 1 Bedroom, Non Smoking
Interior
Point of interest
Lounge
1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym

Explore the area

View in a map
Presidente Gonzalez #10 Esq Tiradentes, Santo Domingo, Distrito Nacional, 10124
  • Place, Agora Mall
    ‪17 min walk‬
  • Place, Sambil Santo Domingo
    ‪2 min drive‬
  • Place, Blue Mall
    ‪3 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Radisson Hotel Santo Domingo

Luxury hotel with 2 restaurants connected to a shopping center in Santo Domingo
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Radisson Hotel Santo Domingo offers 175 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature down comforters. 32-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santo Domingo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Radisson Hotel Santo Domingo. During your stay, you'll be connected to a shopping center, and just a quick walk from United Hearts Clinic. Free WiFi in public areas, 2 restaurants, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Festival Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a porter
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Centro Olimpico and a few minutes from Agora Mall
  • Shopping center, local-area, and beach shuttle service available for a fee
Radisson Hotel Santo Domingo offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 32 square feet (3 square meters) and includes a conference center. A nightclub, a terrace, and multilingual staff are also featured at the luxury Radisson Hotel Santo Domingo. You'll have access to the health club at a partner property.

This 4.5-star Santo Domingo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
Festival Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Tropical Restaurant - Onsite restaurant. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 15 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Festival Restaurant
  • Tropical Restaurant

Things to do

  • Gym
  • Nightclub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (32 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Express check-in available

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Radisson Hotel Santo Domingo offers transfers from the train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Naco
Hotel Plaza Naco
Hotel Plaza Naco Santo Domingo
Naco Hotel
Plaza Naco
Plaza Naco Hotel
Plaza Naco Santo Domingo
Radisson Hotel Santo Domingo
Radisson Santo Domingo
Radisson Santo Domingo
Radisson Hotel Santo Domingo Hotel
Radisson Hotel Santo Domingo Santo Domingo
Radisson Hotel Santo Domingo Hotel Santo Domingo

Radisson Hotel Santo Domingo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 56 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Stayed 3 nights in Jul 2025

8/10 Good

BELKIS Margarita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is very comfortable and spacious, very clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mauricio, weston

Stayed 2 nights in Jul 2025

10/10 Excellent

Arno J

Stayed 6 nights in Jul 2025

8/10 Good

patricia

Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great! It is at the center and all the staff was really nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Valeska

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, clean , quiete. The staff very friendly and helpful. I will definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Marino

Stayed 1 night in Jul 2025

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable place to stay !!!
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

6/10 Okay

Roody, Revere

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice and the staff in general are very nice and professional, especially Jennifer, Aina and I forgot the name of the other nice lady. And Emmanuel in the front was very helpful, professional and clean. The only thing is my room didn’t have microwave and refrigerator
Stayed 2 nights in Jul 2025

4/10 Poor

Luis O, San Juan

Business traveller
Over charge me for having a guess..., disrespectfull situation, disappointed, this experience lower my expectaction of Radisson hotels. I will never choose this hotel in Dominican Republic again!!!
Stayed 3 nights in Jul 2025

2/10 Terrible

Ruddy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old the toilet was running water the air filter was dirty a lot of dust the bed was horrible you could listen to the other rooms doors closing hard the staff was very nice but is nothing the could do the hotel just old
Stayed 3 nights in Jun 2025

4/10 Poor

Marcos

Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2025

2/10 Terrible

Kisberet

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
The first night we arrived at room 817, which was damp and smelled musty. Most of the outlets didn’t work. The air conditioning didn’t work either, so they moved us to room 717. In the meantime, I had complained about several things, like the wet floor where it kept raining inside and they didn’t put up any sign to warn people. The breakfast was awful— the eggs were burned, the glasses were dirty. Since I had such a bad experience during those days (from the 22nd to the 29th) and I missed my flight, they gave me the option to book again so things could be better. They moved me to room 1121, where the kitchen was dirty with coffee stains and the dishwasher had marks. When they changed my room, I told them with the condition of 3 things: my safe box, extra towels, and a blanket. All the rooms were damp and smelled bad. I couldn’t go out the next day because they didn’t install the safe box, and I couldn’t leave my documents secured. And to top it all off, there was no hot water. That day they moved me to 1109, which was even worse—hahaha—no hot water, the AC was broken, the noise from the AC was horrible, and the smell was unbearable. Finally, they moved me to 1205, which was one of the better rooms, but the shower didn’t work well and the tap water wasn’t hot.Honestly, they tried to be accommodating, but there were so many bad things.I’m 100 percent sure that the hotel’s humidity can cause respiratory problems because my daughter got sick. My eyes were hurting.
Stayed 5 nights in Jun 2025

2/10 Terrible

Kisberet

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The place is horrible!! The first night we arrived at room 817, which was damp and smelled musty. Most of the outlets didn’t work. The air conditioning didn’t work either, so they moved us to room 717. In the meantime, I had complained about several things, like the wet floor where it kept raining inside and they didn’t put up any sign to warn people. The breakfast was awful the eggs were burned, the glasses were dirty.Since I had such a bad experience during those days (from the 22nd to the 29th) and I missed my flight, they gave me the option to book again so things could be better. They moved me to room 1121, where the kitchen was dirty with coffee stains and the dishwasher had marks. When they changed my room, I told them with the condition of 3 things: my safe box, extra towels, and a blanket.All the rooms were damp and smelled bad. I couldn’t go out the next day because they didn’t install the safe box, and I couldn’t leave my documents secured. And to top it all off, there was no hot water. That day they moved me to 1109, which was even worse—hahaha—no hot water, the AC was broken, the noise from the AC was horrible, and the smell was unbearable.Finally, they moved me to 1205, which was one of the better rooms, but the shower didn’t work well and the tap water wasn’t hot. Honestly, they tried to be accommodating, but there T were so many bad things.I’m 100 percent sure that the hotel’s humidity can cause respiratory problems because my daughter got sick. and more !!
Stayed 3 nights in Jun 2025

10/10 Excellent

Eugene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The stay was exactly as expected. The location is also decent, and within walking distance of several nice restaurants
Stayed 4 nights in May 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, property conditions & facilities
The property was clean & bed was comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness
Great place
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

8/10 Good

richard

Liked: Cleanliness, amenities, property conditions & facilities
Very under rated hotel .. clean, modern, well priced
Stayed 1 night in May 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked one night originally. Check in was easy. They didn't have the two rooms I needed side by side but they did a great job getting them as close as possible with an upgrade to our rooms. The hotel is beautiful. With on-site options for food and a bar. The coffee shop is definitely worth checking out. The Cafe con Leche was delicious. The pastries as well, and of course the hot chocolate. If you know DR you know they have incredible chocolate. The area is hustle and bustle lots of shops ( didn't go for that purpose but will definitely next time). Lots of food options and you see police everywhere. Its in an upper scale area so its pretty safe for tourists. However, anywhere you travel that you are not from, you must take caution. This includes the DR. DR takes tourism seriously. Just practice safety. Dont wander places. The ms we were given were clean, sooooo spacious, with a beautiful view, amazing rain shower head with hot water for those of us who love hot water, this is a major plus as its not always great on an island. Complimentary sap, shampoo, conditioner as well. The staff were helpful as we ended up having to stay an extra night last minute. They accommodated us and the process was easy even though I booked through Expedia initially. The not so greats: toilet was a delayed flush so you really had to hold it down for the toilet to flush. Its an island sometimes it happens...no biggie. We figured it out and all was good. The other room flushed perfectly.
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Stayed 1 night in Jun 2025