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Setup Hotels

3.0 star property

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Photo gallery for Setup Hotels

Lobby sitting area
Restaurant
Standard A, 1 Queen Bed
Premium bedding, in-room safe, free WiFi, bed sheets
Free daily local cuisine breakfast

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Calle Central # 1, casi Esquina de la Av. España, Santo Domingo Este, Santo Domingo
  • Place, National Aquarium
    ‪7 min walk‬
  • Place, Agua Splash Caribe Aquatic Park
    ‪9 min walk‬
  • Place, Three Eyes National Park
    ‪16 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard B, 1 Queen Bed

Standard B, 1 Queen Bed

Standard B, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard A, 1 Queen Bed

Premium bedding, in-room safe, free WiFi, bed sheets

Standard A, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Setup Hotels

Hotel with free breakfast, 6-minute walk to National Aquarium
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning. Limited housekeeping is available.
Setup Hotels offers 12 air-conditioned accommodations with safes and fans. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on weekdays only.

During your stay at Setup Hotels, you're just a quick walk from Malecon. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 6 minutes by foot from National Aquarium and a 4-minute drive from Three Eyes National Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, an arcade/game room, and tour/ticket assistance are also featured at Setup Hotels.

This 3-star Santo Domingo Este hotel is smoke free.

Guests are served free local cuisine breakfast daily from 8:00 AM to 9:00 AM.
Setup Hotels has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 6 metres; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Setup Hotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Setup Hotel Malecón Este Santo Domingo Este
Setup Hotel Malecón Este
Setup Malecón Este Santo Domingo Este
Setup Malecón Este
Setup Hotels Hotel Santo Domingo Este
Setup Hotels Santo Domingo Este
Hotel Setup Hotels Santo Domingo Este
Setup Hotel Malecón del Este
Setup Hotels Hotel
Santo Domingo Este Setup Hotels Hotel
Hotel Setup Hotels
Setup Hotels Hotel
Setup Hotels Santo Domingo Este
Setup Hotels Hotel Santo Domingo Este

Setup Hotels Reviews

Reviews

6.6
Rating 10 - Excellent. 38 out of 99 reviews
Rating 8 - Good. 15 out of 99 reviews
Rating 6 - Okay. 9 out of 99 reviews
Rating 4 - Poor. 9 out of 99 reviews
Rating 2 - Terrible. 28 out of 99 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great close to everything the girls work hard to accommodate
Stayed 10 nights in Sep 2025

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always come back here as it nice and so are the people I felt so comfortable I booked for a week and ended up rebooking for two months
Stayed 10 nights in Aug 2025

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful they were willing to assist in anything that I requested in a friendly and accommodating manner the food is excellent and they know the area and the can guide u in local affairs it's a safe place 🙂
Stayed 9 nights in Aug 2025

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I can tell u the staff is willing to go above and beyond u can trust ur stuff to be safe and the food is wonderful I had a great stay
Stayed 7 nights in Aug 2025

2/10 Terrible

Angela Altagracia

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst place to stay very unsafe and dirty no water in the bathroom the a/c wit bad smell and don get a lot of cool air just a ceiling fan well the worst do not intend to stay in this place
Stayed 1 night in Aug 2025

2/10 Terrible

Stward Leonardo

Stayed 6 nights in Jul 2025

10/10 Excellent

Jordan

Stayed 4 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 17 nights in Mar 2025

2/10 Terrible

Lisaury

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel
Stayed 2 nights in Mar 2025

2/10 Terrible

Lisaury

Disliked: Staff & service, property conditions & facilities
The hotel stuff listening private conversations, they get close to your room door then start know about your business
Stayed 1 night in Mar 2025

2/10 Terrible

Dauris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look for somewhere else and save your money

If you want a decent place to stay, avoid this place. Everything about it is in a horrible/inhabitable condition and the maintenance of the place is just insanely poor. Molds and moisture everywhere.
Stayed 1 night in Mar 2025

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

The room didn’t match the actual size it was very small no internet connection I couldn’t take a shower because the shower head was rusty and moldy horrible went to book another hotel the next day
Stayed 7 nights in Feb 2025

4/10 Poor

Ludwing

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Toilets not flushing, bedsheets and room dirty. Door to balcony had lock broken.
Stayed 1 night in Feb 2025

10/10 Excellent

Ileana V

Liked: Cleanliness, staff & service, amenities
Close to the water
Stayed 8 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very bad / sub-standard hotel

My wife stayed at this hotel for one night, the room was below average, clean enough to say the least, there was no soap in the bathroom, used toilet paper, the attendant does not know anything about anything, she offered to bring a bottle of water for the room, never came back, the hotel advertise a free breakfast, it was a lie, there is no breakfast, the customer service is non existing, I would never recommend or stay in this hotel ever again.
Stayed 1 night in Aug 2024

10/10 Excellent

Balwinder

Stayed 2 nights in Jun 2024

10/10 Excellent

Paul Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Syed

Liked: Staff & service, property conditions & facilities
An Average hotel
Stayed 2 nights in May 2024

8/10 Good

Watson Raulis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Maria L.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First at all, this hotel was difficult to find as has not even its name displayed outside. Extremely poor customer service, room had no toilet paper, no tv program, no free minibar (as advertised), cold shower, no internet, and the manager was never available to address these issues. Next day there was no electricity and then no air conditioning in an 80 F degrees environment. A total nightmare that made me leave to a more decent place. A gave 1 star because there is no 1/4 of a star.
Stayed 6 nights in Feb 2024

2/10 Terrible

Jose D.

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not the same that the showing on the pictures is dirty, in the rooms the ac not working, the bathrooms are dirty and the toiles not working well.

10/10 Excellent

Shannakay

Stayed 2 nights in Jan 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice employees very helpful, cold AC, and great location with many restaurants that's close to the airport.
Stayed 1 night in Dec 2023

2/10 Terrible

Carlos

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt check-in left inmediatly. Stay away from that place.
Stayed 1 night in Dec 2023