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Sheraton Sanya Haitang Bay Resort

4.0 star property

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Photo gallery for Sheraton Sanya Haitang Bay Resort

5 outdoor pools
Reception
Exterior
Lobby
Premium Room, 2 Double Beds, Ocean View | Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
No. 76 Haitang Beilu Haitang Bay, Sanya, Hainan, 572013
  • Place, China Duty Free Sanya Duty Free Shop
    ‪5 min drive‬
  • Place, Atlantis Water Park
    ‪7 min drive‬
  • Place, Shenlonggu Hot Spring Park
    ‪11 min drive‬
  • Airport, Sanya (SYX-Phoenix Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, Garden View

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, Balcony, Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Balcony, Garden View

Room, 2 Double Beds, Balcony, Garden View

Room, 2 Double Beds, Balcony, Garden View

  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony (View)

Room, 1 King Bed, Balcony (View)

Room, 1 King Bed, Balcony (View)

  • Partial sea view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Balcony (View)

Room, 2 Double Beds, Balcony (View)

Room, 2 Double Beds, Balcony (View)

  • Partial sea view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony, Sea View

Room, 1 King Bed, Balcony, Sea View

Room, 1 King Bed, Balcony, Sea View

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Balcony, Sea View

Room, 2 Double Beds, Balcony, Sea View

Room, 2 Double Beds, Balcony, Sea View

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access | Pool

Room, 1 King Bed, Pool Access

  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Pool Access

Room, 2 Double Beds, Pool Access | Pool

Room, 2 Double Beds, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Garden view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Sea View (Balcony)

Suite, 1 Bedroom, Sea View (Balcony)

Suite, 1 Bedroom, Sea View (Balcony)

  • Sea view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Pool Access, Poolside

Suite, 1 Bedroom, Pool Access, Poolside | Pool

Suite, 1 Bedroom, Pool Access, Poolside

  • 100 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Sea view
  • 150 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed, Garden View

Family Room, 1 King Bed, Garden View

Family Room, 1 King Bed, Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

3 outdoor pools, pool loungers
Renaissance Sanya Haitang Bay Resort
Haitang District
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 192 reviews
The price is €62
includes taxes & fees
25 Jun - 26 Jun
Renaissance Sanya Haitang Bay Resort

About this property

Sheraton Sanya Haitang Bay Resort

Catch some rays at the nearby beach or spend the day relaxing at Sheraton Sanya Haitang Bay Resort's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Housekeeping is available on request.
Sheraton Sanya Haitang Bay Resort offers 500 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature down comforters. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Sanya resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor tennis court, a health club, and a complimentary water park with waterslides are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
With your stay at Sheraton Sanya Haitang Bay Resort, you'll be connected to the convention center and within walking distance of Atlantis Water Park. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine while dining at Feast
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Indulge with body treatments, aromatherapy, or body scrubs at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Just a 5-minute drive from China Duty Free Sanya Duty Free Shop and 6 minutes from Haitang Bay
  • Free airport and shopping center shuttle service
As a guest of Sheraton Sanya Haitang Bay Resort, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, meeting rooms, and limo/town car service are available. Event space at this resort measures 38750 square feet (3600 square meters) and includes conference space. A children's pool, a health club, and a steam room are also featured at the family-friendly Sheraton Sanya Haitang Bay Resort. A roundtrip airport shuttle during limited hours and a shopping center shuttle are free. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Sanya resort.

For a fee, guests can enjoy buffet breakfast daily.
Feast - This restaurant specializes in international cuisine.
Steam N Spice - This restaurant specializes in Chinese cuisine.
Yue - This restaurant specializes in Chinese cuisine.
Inazia - This restaurant specializes in Asian cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 9 AM to 9:30 PM
  • Airport shuttle available during limited hours
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 238 per person
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Feast
  • Inazia
  • Steam N Spice
  • Yue

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Beach club
  • Bicycle rentals
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hiking/biking trails
  • Outdoor tennis court
  • Playground
  • Steam room
  • Water sports equipment
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Stroller
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 38,750 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • Garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 238 per person
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Sanya Haitang Bay Resort offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Haitang
Sheraton Haitang
Sheraton Haitang Resort
Sheraton Sanya Haitang Bay
Sheraton Sanya Haitang Bay Resort
Sheraton Sanya Haitang Bay Resort Hainan
Sheraton Haitang Bay Resort
Sheraton Haitang Bay
Sheraton Sanya Haitang Bay
Sheraton Sanya Haitang Bay Resort Sanya
Sheraton Sanya Haitang Bay Resort Resort
Sheraton Sanya Haitang Bay Resort Resort Sanya

Sheraton Sanya Haitang Bay Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 34 reviews
Rating 8 - Good. 16 out of 34 reviews
Rating 6 - Okay. 4 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

tony

Liked: Cleanliness, staff & service, amenities
Generally the stay was good. All the staff in the hotel were very helpful. The lady who cleaned our room were especially very helpful and always having smile on her face. Downside was Room was pretty old .. and smell of sewage came out from the bathroom every night
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay In Sanya

Wonderful trip with my family of 5 to Sanya. The staff is as amazing and checked on us daily. The food was delicious and New Years Eve did not disappoint. My only recommendation is that they stock the bars with more cold drinks. We had to walk to get sodas that they happened to have. No coke and just a variety of coldish cans of sodas. Otherwise a fabulous trip!
Stayed 4 nights in Dec 2020
Verified

10/10 Excellent

SUK FAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒適
Stayed 1 night in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

룸 청소 좀 깨끗히 해주세요

오래전에 갔을때 너무나 편안하고 깨끗하고 좋았던 기억에 7년만에 다시 찾았는데..역시 세월에 장사 없나봅니다..전체적으로 좀 낡은 느낌이었는데 뭐..그정도는 괜찮았습니다..그런데 룸 청소 상태가 아주 별로더라구요..처음 체크인해서 들어갔는데 바닥에 먼지 및 뭐가 떨어진게 그대로 있었고 테이블 역시 깨끗하지 않은 얼룩진 상태였습니다..커텐에도 뭔가 뭍은 얼룩이 있었구요..하루밤을 지내고 다음날 청소가 끝난상태였는데 첫날 바닥에 떨어졌던게 그대로 있었고 전날 저녁에 씻고 떨어졌던 머리카락도 그대로였습니다. 이 호텔 바닥 청소 안하는거 같습니다..호텔 조식도 예전엔 꽤나 종류도 다양하고 먹을게 많았는데 중국식으로 많이 변하고 해남도 과일 맛있다던데 과일도 정말 그냥 그렇더라구요..호텔치고 남은 음식 정리하는것도 손님들 다닌데는 훤히 보이는게 청결해 보이지 않았구요. 제가 전에 갔던 너무나 좋은 기억이 있어서 그런지 이번에 실망도 좀 컸습니다..그치만 여전히 수영장은 좋았습니다..8살 아이와 같이 갔는데 각각의 수영장을 돌아다니며 정말 재밌게 놀고 왔습니다..다른건 몰라도 수영장은 최고구요..룸 청소 및 서비스 개선은 좀 필요할 거 같습니다
Stayed 4 nights in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
酒店整体环境还不错，有的前台服务人员很热情，也很贴心；第二次入住前台服务不到位。
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly but only some of them spoke English or used a translator app for communication; all staff should be able to speak English. At least some of the amenities should be listed in English, with pictures, this would help immensely. The jacuzzi was not warm at all, but it lists the jacuzzi as an amenity. The towel caddy was not stocked so you needed to walk to the other pool to get towels, which was inconvenient. The swim up bar was never open and there was no wait staff servicing the pool area. The drink list included Margaritas, but the bartender did not know how to make them properly at all. Also, they do not have Chardonnay available, which should be a standard offering; the wine list was pretty much non-existent. The Guest Services Manager Erik was very nice and helpful; he was able to help us with internet access and advise us on local areas to visit. The gift shop had nothing with the name of the hotel and Sanya, no t-shirts or stuffed animals or anything else to showcases the location. The kids always like souvenirs that show where they have been. The property is beautiful and the gym is really nice too. Everything is clean and kept up nicely.
Stayed 8 nights in Jul 2019
Verified

10/10 Excellent

HANGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편한공간과 서비스에 만족합니다.
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Nils

Liked: Staff & service, room comfort
Disliked: Cleanliness

Greit nok - kunne håpet på noe bedre

Behov for litt tettere oppfølging av vask og renhold, samt vedlikehold.
Stayed 14 nights in Dec 2018
Verified

10/10 Excellent

HUEI LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

物超所值!!!!!推薦大家一定要來

這種價錢可能住到等級如此高檔的飯店,真是太物超所值了!!!!
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
청소가 제대로 안되있고 나무조경이 많아서인지 모기가 엄청나요ㅠㅠ 식사도 그럭저럭.. 키즈풀은.. 사진과 달리 시설이 낡았어요
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Million

Disliked: Room comfort

房间异味重

入住两天因为有团体接待活动，酒店大堂吵杂，办入住等候久，下午3点仍未有清洁好得房间。入住后房间异味重。
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
风景视线很好，住宿舒适，在海棠湾区域属于性价比较高的酒店，唯一美中不足的是离市区较远
Stayed 3 nights in Mar 2018
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff with Good services and tasty food.

Cozy hotel and resort. NICE! Buffet Breakfast is tasty, especially the fruit juice. Asian BBQ seafood buffet, must try!
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spaferie- hotel

Flot hotel - ideelt til spa ferie
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

总体感觉不错，前台人员素质不高应马上撤换

前台入住的办理小哥素质很差，还好来之前看评论有游客碰到这种情况，所以有个心理准备。其他的服务员态度都非常好，应该把前台人员撤换，这关系酒店的第一印象
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel but pricey restaurants

Everything was very good. Menu price for restaurants within the hotel was extremely overpriced comparing to other hotels at similar class. For instance, a bowl of beef noodle cost RMB98 which the amount of beef was minimal. Buffet breakfast price is set at RMB195/person approximately.
Verified

6/10 Okay

Man Wai

Liked: Cleanliness, property conditions & facilities, room comfort

Not surprise!

The hotel is in good shape and good maintenance. Most of the staff are friendly but the HR still have a lot in training. The swimming pool is far to shallow for tropical weather. It is in fact a big bowl of hot soup all day!
Verified

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, service so so

The service is not great but all the rest it is. Very unexperienced personnel.
Verified

8/10 Good

HLTan

Liked: Cleanliness, staff & service, room comfort

Fantastic Family Getaway

Perfect lodging to experience the beautiful shoreline of Sanya. It has plenty of recreational amenities and F&B outlets to fulfill the needs of family especially for younger kids.
Verified

10/10 Excellent

Ming

Verified

8/10 Good

Man Kit Dennis

Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Can

Stayed 1 night in May 2024
Verified

10/10 Excellent

sangin

Stayed 2 nights in Sep 2023
Verified

8/10 Good

Yi Lin

Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023