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INNSiDE by Meliá São Paulo Higienópolis

4.0 star property

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Photo gallery for INNSiDE by Meliá São Paulo Higienópolis

Outdoor pool
The Innside Room Twin with Balcony
Lobby lounge
The Studio Queen
The Studio Queen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Pet-friendly
  • Parking available
  • Room service

Explore the area

Map
Rua Maranhao 371, São Paulo, SP, 01240-001
  • Frei Caneca Shopping and Convention Center
    ‪16 min walk‬
  • Paulista Avenue
    ‪19 min walk‬
  • Allianz Parque
    ‪5 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪26 min drive‬

Room options

View all photos for The Studio Queen with Balcony

Minibar, in-room safe, desk, blackout curtains

The Studio Queen with Balcony

9.0 out of 10
Wonderful
(9 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Innside Room Twin with Balcony

The Innside Room Twin with Balcony

The Innside Room Twin with Balcony

8.8 out of 10
Excellent
(9 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for The Townhouse

The Townhouse

The Townhouse

  • 64 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Loft for Families

The Loft for Families

The Loft for Families

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for The Innside Room Twin

The Innside Room Twin | View from room

The Innside Room Twin

9.0 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for The Innside Room Queen

The Innside Room Queen | View from room

The Innside Room Queen

8.4 out of 10
Very good
(30 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Innside Room Queen with Balcony

Minibar, in-room safe, desk, blackout curtains

The Innside Room Queen with Balcony

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Innside Triple Twin

The Innside Triple Twin

The Innside Triple Twin

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for The Innside Triple Queen

The Innside Triple Queen

The Innside Triple Queen

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for The Studio Queen

The Studio Queen

The Studio Queen

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for The Innside Premium Room City View

The Innside Premium Room City View

The Innside Premium Room City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

INNSiDE by Meliá São Paulo Higienópolis

Suburban hotel with a fitness center and a sauna
An outdoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and valet parking.
INNSiDE by Meliá São Paulo Higienópolis offers 195 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of INNSiDE by Meliá São Paulo Higienópolis's great location. During your stay, you're just a quick walk from Higienopolis Shopping Mall. Features include free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Dock
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Higienopolis Shopping Mall and a 3-minute drive from Frei Caneca Shopping and Convention Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
INNSiDE by Meliá São Paulo Higienópolis offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and a garden are also featured at the business-friendly INNSiDE by Meliá São Paulo Higienópolis. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star São Paulo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Dock - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: BRL 71.50 for adults and BRL 35.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dock

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 24 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: BRL 189 per pet, per night
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 71.5 for adults and BRL 35.75 for children
  • Covered valet parking fee: BRL 40.00 per day
  • Pet fee: BRL 189 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Higienopolis Hotel Sao Paulo
Hotel Sao Paulo Higienopolis

INNSiDE by Meliá São Paulo Higienópolis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service
They are in the midst of construction with explainers my rating.The key cards for the elevators and rooms had to be reprogrammed constantly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joao Carlos, Frisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under renovation but still in great condition.
Stayed 2 nights in Mar 2025

8/10 Good

Marco

good
Stayed 2 nights in Mar 2025

2/10 Terrible

Philip

Stayed 4 nights in Mar 2025

10/10 Excellent

Craig, Cedar Hill

Stayed 4 nights in Mar 2025

10/10 Excellent

Marcio

Stayed 4 nights in Feb 2025

10/10 Excellent

Natalicia

Great service!
Stayed 1 night in Feb 2025

10/10 Excellent

Natalicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Paula M

Liked: Cleanliness, staff & service, property conditions & facilities
Amei à estadia a paisagem é maravilhosa nota 10
Stayed 5 nights in Feb 2025

10/10 Excellent

Natalicia

Stayed 2 nights in Feb 2025

10/10 Excellent

Jose, Holly Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 5 nights in Feb 2025

10/10 Excellent

Jose, Holly Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 6 nights in Feb 2025

8/10 Good

Stan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very good, clean, and in good condition, with very competent and friendly staff. The room was medium-sized and adequate. However, there was a lack of hot water in the basin faucet.
Stayed 1 night in Feb 2025

8/10 Good

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
All good. Problem with some staff not understanding Spanish or English.
Stayed 3 nights in Jan 2025

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark, Witney

Travelled with partner
Liked: Cleanliness, staff & service, amenities
tired but excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark, Witney

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I stayed there on three occasions - see my other reviews
Stayed 7 nights in Dec 2024

8/10 Good

Mark, Witney

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff are fantastic - property under renovation. Rooms are fine but tired.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark, Witney

Travelled with partner
Liked: Cleanliness, staff & service
A very good hotel that will be even better once the refurbishment is completed. The unrefurbished rooms are still very comfortable if a little tired. The showers have little water pressure. The gym also needs to be undated. The pool is fine but the loungers are designed to be maximally uncomfortable- they definitely need to be replaced. However, breakfast is excellent. Above all the staff are fantastic. We have stayed many times and will do again when back in São Paulo.
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Property was under renovation which was not disclosed at reservation
Stayed 2 nights in Jan 2025

4/10 Poor

Matt

Disliked: Room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Grasielle, Miami

Stayed 2 nights in Nov 2024

10/10 Excellent

Vitoria

Stayed 2 nights in Dec 2024

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the bellboy deserves a raise he is the best
Stayed 1 night in Oct 2024

10/10 Excellent

Walter

Liked: Cleanliness
Stayed 1 night in Nov 2024