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Mercure Guarulhos Aeroporto Hotel

3.5 star property

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Photo gallery for Mercure Guarulhos Aeroporto Hotel

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Breakfast, lunch and dinner served
Meeting facility
A tall building with the name 'Mercure Hotel' on its facade, surrounded by trees and other buildings.
A hotel room with a large bed, bedside lamps, a flat-screen TV, and a window with sheer curtains.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rua Barao De Maua 450 Centro, Guarulhos, SP, 7012040
  • Place, IV Centenario Square
    ‪2 min walk‬
  • Place, Poli Shopping Mall
    ‪6 min walk‬
  • Place, Só Marcas Outlet Guarulhos
    ‪13 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪13 min drive‬

Room options

View all photos for Privilege, Superior Room, 1 Double Bed

A hotel room with a large bed, a bedside table with a lamp, and a window with sheer curtains.

Privilege, Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a dining area with a table and chairs.

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(12 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a wooden wardrobe, a nightstand with a lamp, and a framed picture on the wall.

Standard Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a large window with sheer curtains, a wall-mounted light, and a framed picture above the beds.

Superior Room, 2 Single Beds

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

A hotel room with a large bed, wooden wardrobe, a small table with a vase, and a wall-mounted light fixture.

Standard Room, Multiple Beds

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a bed, a flat-screen TV mounted on the wall, a large window with sheer curtains, a patterned wall mural, and a bedside table with a lamp.

Privilege, Room, 1 Double Bed

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Superior Room, 1 Double Bed, Accessible

A hotel room with a bed, a desk with a TV, a sofa, and a stone wall.

Privilege, Superior Room, 1 Double Bed, Accessible

  • 39 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, bedside lamps, a flat-screen TV, and a window with sheer curtains.

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Mercure Guarulhos Aeroporto Hotel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Mercure Guarulhos Aeroporto Hotel offers 107 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
During your stay at Mercure Guarulhos Aeroporto Hotel, you'll be within walking distance of Adamastor Cultural Center. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and 6 meeting rooms
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 12 minutes by car from Shopping Center Norte and 13 minutes from Expo Center North
  • Airport shuttle service available for a fee
Mercure Guarulhos Aeroporto Hotel offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include 6 meeting rooms and coworking spaces. Event space at this hotel measures 1905 square feet (177 square meters) and includes a conference center. The business-friendly Mercure Guarulhos Aeroporto Hotel also features a garden, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3.5-star Guarulhos hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 5:30 AM to 10:00 AM and on weekends from 5:30 AM to 10:30 AM.
Restaurante BONJARDIM - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered valet parking on site (BRL 38 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 5:30 AM to 10:00 AM on weekdays and 5:30 AM to 10:30 AM on weekends; BRL 68.20 for adults and BRL 68.20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante BONJARDIM

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Dining table
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • Conference centre (1,905 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 16 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2003
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Hob
  • Kitchenette
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately BRL 68.20 for adults and BRL 68.20 for children
  • Airport shuttle fee: BRL 13 per person (one-way)
  • Airport shuttle fee per child: BRL 13 (one-way), (up to 12 years old)
  • Covered valet parking fee: BRL 38 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Mercure Guarulhos Aeroporto Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aeroporto Hotel Guarulhos
Guarulhos Aeroporto Hotel
Guarulhos Hotel Aeroporto
Hotel Aeroporto Guarulhos
Hotel Guarulhos Aeroporto
Hotel Mercure Guarulhos Aeroporto
Mercure Aeroporto Hotel
Mercure Guarulhos Aeroporto
Mercure Guarulhos Aeroporto Hotel
Mercure Guarulhos Hotel
Mercure Apartments Guarulhos Aeroporto Hotel Guarulhos
Mercure Apartments Guarulhos Aeroporto Sao Paulo
Mercure Aeroporto
Mercure Guarulhos Aeroporto Hotel Sao Paulo
Mercure Guarulhos Aeroporto
Mercure Guarulhos Aeroporto Hotel Hotel
Mercure Guarulhos Aeroporto Hotel Guarulhos
Mercure Guarulhos Aeroporto Hotel Hotel Guarulhos

Mercure Guarulhos Aeroporto Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 461 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great option near Guarulhos airport. Spacious rooms with a kitchen, nice staff, delicious breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

patricia

Liked: Cleanliness, amenities, property conditions & facilities
Good and safe.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Jan 2026
Verified

8/10 Good

Alessandra

Liked: Cleanliness
Nice
Stayed 1 night in Feb 2026
Verified

8/10 Good

Hatem

Liked: Cleanliness, amenities, property conditions & facilities
Location and room size stand out. Breakfast not amazing but ok.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marcelia

Liked: Cleanliness, property conditions & facilities, communication
Great staff, very clean and safe.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Room comfort, communication
Proximity to the airport is very good. Hotel was a little dated but staff were friendly and helpful
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and transportation to and from GRU airport.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great little apartment hotel! It was nice to have extra space! A short drive 10-15minutes away from the airport
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Clarissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a great option for those staying in the Guarulhos area. The hotel is clean, has an excellent breakfast, and offers shuttle transport to Guarulhos.
Stayed 1 night in Sep 2024
Verified

8/10 Good

patricia

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The most comfortable bed ever!
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Michel

Liked: Cleanliness, staff & service, amenities
Mini suite with kitchen and sofa. King bed. Quiet. Good breakfast but room service at night problematic on time. Pool and gym on roof. 15 minutes from airport. Hourly shuttle. Reasonable rate.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip Day One

Comfortable and convenient.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Danilo Iván

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2024
Verified

8/10 Good

Luzeni

Ok
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option for those who need to stay near the Guarulhos airport. Quick checkin, very nice large room. Breakfast is divine; other meals are expensive but very nice. Inexpensive transport back to the airport - it's free from the airport to the hotel.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Jan 2026
Verified

8/10 Good

QI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service, quite
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort, communication
Reasonable value but hotel needs updating.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Pedro Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Incrivel..
Stayed 1 night in Jan 2025
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here a few times, i find it more convenient and rooms better than marriott and pullman which are more than dpuble tbe price. Staff are excellent and superior suites are great. Good prices and a bar/shop round corner too. They advertise pool , not great but a different space...was working so didnt bother me.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Valdir Vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vitor from 1910

Thanks everybody from Mercure hotel for this incredible new year celebration….
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Soraik

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2025