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Hotel Nacional Inn Jaragua São Paulo

4.0 star property

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Photo gallery for Hotel Nacional Inn Jaragua São Paulo

A hotel room with a bed, a desk with a coffee maker, a mini-fridge, and a balcony with chairs.
A hotel room with a bed, a desk with a TV, a sofa, and a dining table.
A high-rise hotel with a modern glass facade, surrounded by other tall buildings in a dense urban area.
A buffet with various baked goods and a wooden counter.
A spacious lobby with a reception desk, seating area, and a television screen.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
R Martins Fontes 71 Centro, São Paulo, SP, 01050-000
  • Place, Copan Building
    ‪5 min walk‬
  • Place, Republic Square
    ‪6 min walk‬
  • Place, Municipal Theatre of São Paulo
    ‪8 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪30 min drive‬

Room options

View all photos for Family Room With 1 Double Bed And Sofa

Lobby

Family Room With 1 Double Bed And Sofa

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a bed, a desk with a TV, a sofa, and a dining table.

Family Room

9.2 out of 10
Wonderful
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Quarto Superior Duplo, Acessível

A hotel room with two beds, a round dining table, a lamp, and a chair.

Quarto Superior Duplo, Acessível

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A large bed with a wooden headboard, two bedside tables with lamps, a telephone, and a painting on the wall.

Superior Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a bedside table with a lamp, and artwork on the walls.

Superior Twin Room

8.4 out of 10
Very good
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

A hotel room with three single beds, a wooden headboard, a bedside table with a lamp, a phone, and framed artwork on the walls.

Superior Triple Room

9.0 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Suite Executiva com Varanda

A hotel room with a large bed, a desk with a chair, and a balcony with a view of the city.

Suite Executiva com Varanda

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite Junior

A hotel room with a large bed, a desk with a computer, a television, and a small refrigerator.

Suite Junior

9.2 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room

A hotel room with two beds, a desk, a television, and a window with curtains.

Superior Quadruple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Nacional Inn Jaragua São Paulo

Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hotel Nacional Inn Jaragua São Paulo offers 415 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with first-run movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Hotel Nacional Inn Jaragua São Paulo's location gets good marks from our customers. During your stay, you're just a quick walk from Rua Augusta. You'll find features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 4-minute drive from Rua 25 de Marco and a few minutes from Paulista Avenue
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 25 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2691 square feet (250 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Nacional Inn Jaragua São Paulo. Parking is available for a fee.

This 4-star São Paulo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Restaurante Jaragua - This restaurant serves breakfast only. Open daily.
365 Bar Restaurante - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 50 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; BRL 71.50 for adults and BRL 71.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 365 Bar Restaurante
  • Restaurante Jaragua

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 25 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,691 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 24 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV
  • First-run films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 84 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 6.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 71.5 for adults and BRL 71.5 for children
  • Valet parking fee: BRL 50 per day
  • Pet fee: BRL 84 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Jaragua
Novotel Jaragua Hotel
Novotel Jaragua Hotel Sao Paulo
Novotel Jaragua Sao Paulo
Novotel Sao Paulo
Novotel Sao Paulo Jaragua
Sao Paulo Novotel
Hotel Novotel Sao Paulo Jaragua Convention Brazil
Hotel Novotel Sao Paulo Jaragua Sao Paulo
Novotel Sao Paulo Jaragua Hotel

Hotel Nacional Inn Jaragua São Paulo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1005 reviews
Rating 8 - Good. 227 out of 1005 reviews
Rating 6 - Okay. 90 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Lilian

Liked: Cleanliness, staff & service
Good breakfast, AC works well in the room, friendly staff.
Stayed 9 nights in Mar 2026
Verified review

6/10 Okay

Rosangela

Liked: Staff & service
Hotel bom.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so beautiful, staff so helpful did their best to understand our request, there’s a 24/7 bar food is good, and close to the hotel.
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Nice room, great location and nice amenities with a great breakfast
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Felipe

Liked: Cleanliness, property conditions & facilities
You need another cooker making o mellen during the breakfast
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities
The whole hotel smelled musty and moldy, especially the room. The breakfast was OK, but nothing special. The whole hotel was not necessarily clean and should be cleaner. And the whole hotel was very outdated.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
Clean, spacious family room with strong shower and good AC. Confy beds and very good choi e at buffet breakfast. We ate both nights in the Restaurant at the food was good. Easy to get an uber to and from the hotel.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff and convenient location.
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Lucia de Fátima

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazingly kind. So yes we had a nice visit.
Stayed 8 nights in Oct 2025
Verified review

6/10 Okay

Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 8 nights in Feb 2026
Verified review

6/10 Okay

Alberto Maria

Na media .
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the money. Not in the safest location especially at night.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Aymara

Liked: Cleanliness
Check in very good, Room service terrible. I asked for a Burger and ketchup. Bacon was extra cooked and Ketchup never arrived... Not even after I complained. Very disappointing... Apart from that my stay was good, rooms are very good and front desk very friendly.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very unique with beds on both sides of a large curved room. But it works! The view was great. Lots to do nearby. Parking was a bit difficult as nothing is clearly marked when you pull into the tunnel where Uber and valet all combine into a tight space. Staff was amazing!!
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for a convention, group event, or weekend in São Paulo but not a safe neighborhood for walking. The TAXI stand is just outside the lobby and it feels a world away from the safety of the hotel. Great restaurant on site, but the bar was closed for some weird reason when we stayed.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

daniela beatrice

Disliked: Staff & service, property conditions & facilities
Carpet on hola is smell molding ! I book a room for 2 person and they extra charge when a person visited me !! Couple days before they put a person In system in me room !! I have to pay after 3 days extra 50$ !!
Stayed 5 nights in Oct 2025
Verified review

4/10 Poor

Lenford

It is what you pay for.
Stayed 3 nights in May 2025
Verified review

4/10 Poor

Joel

Liked: Staff & service
Disliked: Property conditions & facilities
I have stayed at this hotel dozens of times, and this was most definitely my last. Upon arrival, I noticed a terrible sewage smell in the lobby/reception area. There were renovations outside, so I attributed it to that at first. The check-in process was quick and smooth. However, when I entered the room, it had the same smell coming from the bathroom. I had to demand a room change, as that was obviously something that maintenance wouldn't fix quickly. The new room had no smells but was in dire need of a renovation. Curtains were frayed, the TV barely worked, and the AC sounded like an old motorcycle. The bathroom was mostly clean, except on a second glance, you could see that there was mold everywhere. The sink tap had terrible water pressure. The shower, while strong, weirdly pointed towards the wall, so I had to shower on half the stream to avoid rubbing against the moldy tiles. Room service food was bland. Breakfast was fine, but not even close to how great it was on my last stay (prior to the hotel being sold and changing name). If you wanted anything sweet, it was banana cake galore every day. All other sweet options would run out fairly early and not be replenished. Staff was friendly and super nice, but noticeably frustrated with all the issues. It's a shame that this once great hotel is decaying so quickly (but still charging four-star rates). I won't be staying there again.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Eugenia

Disliked: Staff & service, property conditions & facilities
The safe in our room did not work. After the problem was escalated to the management they had to bring in a new safe as the old one was beyond repair. The TV remote control did not work. The shower door was crooked and did not close properly. The breakfast was very limited and of poor quality. Housekeeping was nonexistent. They just would not clean our room unless we complained to the management. The street noise could be heard inside the room no matter what floor your room was on. We would not come back to this hotel.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Márcio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo perfeito e café da manhã de excelente qualidade
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adoramos e nos surpreendemos, o custo benefício foi maravilhoso. Localização muito boa, ambiente agradável, facilidade para locomoção a pé na região, bons restaurantes, cafés, teatro. Apenas detalhes que podem ser melhorados, a descarga tem pouquíssima pressão ou estava entupida, a acústica no quarto não é tão boa, no rooftop, no prédio ao lado tem um bar que toda as conversas entram no quarto, e eu estava no 20 andar. Mas, são apenas detalhes, não atrapalharam nossa noite.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Valteno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo bom e quarto limpo
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã excelente
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

RENATA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
O hotel e muito antigo e esta em condições ruins, nao só o quarto e banheiro, mas também nos corredores, se encontra mofo e cheiro bem forte. Uma pena, a estrutura e boa, funcionarios atenciosos, mas estrutura e limpeza precisam ser revisados de forma urgente!
Stayed 2 nights in May 2026