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Intercity Pamplona - The Universe Paulista

4.0 star property

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Photo gallery for Intercity Pamplona - The Universe Paulista

Lobby
Reception
Front of property
Restaurant
Luxo Triplo Twin - 2 Camas Solteiro e 1 Sofá Cama

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rua Pamplona 83, São Paulo, SP, 01405-000
  • Place, Paulista Avenue
    ‪8 min walk‬
  • Place, São Paulo Museum of Art
    ‪9 min walk‬
  • Place, Frei Caneca Shopping and Convention Center
    ‪10 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪33 min drive‬

Room options

View all photos for Luxo Casal - 1 Cama Casal

Luxo Casal - 1 Cama Casal

Luxo Casal - 1 Cama Casal

8.0 out of 10
Very good
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Casal - 1 Cama Casal

Standard Casal - 1 Cama Casal

Standard Casal - 1 Cama Casal

8.8 out of 10
Excellent
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin - 2 Camas Solteiro

Standard Twin - 2 Camas Solteiro

Standard Twin - 2 Camas Solteiro

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triplo Casal - 1 Cama Queen e 1 Sofá Cama

Minibar, in-room safe, desk, laptop workspace

Standard Triplo Casal - 1 Cama Queen e 1 Sofá Cama

9.0 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Triplo Twin - 2 Camas Solteiro e 1 Sofá Cama

Minibar, in-room safe, desk, laptop workspace

Standard Triplo Twin - 2 Camas Solteiro e 1 Sofá Cama

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Luxo Triplo Casal - 1 Cama Casal e 1 Sofá Cama

Luxo Triplo Casal - 1 Cama Casal e 1 Sofá Cama

Luxo Triplo Casal - 1 Cama Casal e 1 Sofá Cama

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Luxo Triplo Twin - 2 Camas Solteiro e 1 Sofá Cama

Luxo Triplo Twin - 2 Camas Solteiro e 1 Sofá Cama

Luxo Triplo Twin - 2 Camas Solteiro e 1 Sofá Cama

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard PcD - 1 Cama de Casal

Standard PcD - 1 Cama de Casal

Standard PcD - 1 Cama de Casal

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Standard

Minibar, in-room safe, desk, laptop workspace

Double Room Standard

  • Sleeps 3
  • Free Wi-Fi

View all photos for Twin Room Standard

Minibar, in-room safe, desk, laptop workspace

Twin Room Standard

  • 34 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Double Room Deluxe

Minibar, in-room safe, desk, laptop workspace

Double Room Deluxe

  • 34 sq m
  • Sleeps 3
  • Free Wi-Fi

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About this property

Intercity Pamplona - The Universe Paulista

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Other amenities include a steam room, valet parking, and a meeting room.
Intercity Pamplona - The Universe Paulista offers 115 air-conditioned accommodations with minibars and safes. 55-inch LED televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This São Paulo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
During your stay at Intercity Pamplona - The Universe Paulista, you're just a quick walk from Paulista Avenue. You'll find features like an outdoor pool, a restaurant, and a gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, a multilingual staff, and an elevator
  • Onsite recreation includes a gym and a steam room
  • Within a 15-minute walk of Paulista Avenue and Frei Caneca Shopping and Convention Center
There's a restaurant on site. Intercity Pamplona - The Universe Paulista offers its guests an outdoor pool, a steam room, and a fitness center. Intercity Pamplona - The Universe Paulista also features multilingual staff, a garden, and express check-in. For a fee, parking is available.

This 4-star São Paulo hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.
Intercity Pamplona - The Universe Paulista has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Valet parking on site (BRL 42 per night)
  • Limited on-site valet parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: BRL 45 per person
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 18 floors
  • Built in 2000
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately BRL 45.00 per person
  • Valet parking fee: BRL 42 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Orange mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

InterCity Universe
InterCity Universe Aparthotel
InterCity Universe Aparthotel Sao Paulo
InterCity Universe Sao Paulo
Intercity The Universe Paulista Sao Paulo, Brazil
The Universe Flat - Intercity Hoteis Hotel Sao Paulo
Intercity Universe Paulista Aparthotel Sao Paulo
Intercity Universe Paulista Aparthotel
Intercity Universe Paulista Sao Paulo
Intercity Universe Paulista
Universe Paulista Intercity Aparthotel Sao Paulo
Universe Paulista Intercity Aparthotel
Universe Paulista Intercity Sao Paulo
Universe Paulista Intercity
Intercity The Universe Paulista
InterCity The Universe

Intercity Pamplona - The Universe Paulista Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 1010 reviews
Rating 8 - Good. 344 out of 1010 reviews
Rating 6 - Okay. 89 out of 1010 reviews
Rating 4 - Poor. 25 out of 1010 reviews
Rating 2 - Terrible. 19 out of 1010 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, wonderful staff, and a great location! I would definitely stay again!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Silvio Jose de

Hotel with excellent location, everything clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a quiet place to stay. Helpful staff and good breakfast.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Good option in one of the best neighborhood of SP, staff super friendly, room is perfect and amenities really good. Excellent restaurant and great breakfast
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

DALILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful, always available to support our needs. The room was clean and organized. The hotel environment was friendly and cozy
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Hongyun

Disliked: Amenities
Good location but need update
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very well located, friendly staff.
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

LLOYD DE LA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location
Stayed 2 nights in Dec 2024
Verified

8/10 Good

guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Richard

Hospitableness
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Edmar

Liked: Cleanliness, staff & service, amenities
a good spot at são paulo downtown.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, excellent staff.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great birthday weekend.

Very nice place, great staff and an awesome breakfast.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent every morning and staff is friendly. Need to speak their native tongue or arm yourself with a translator though…few, in the hotel, spoke English.
Stayed 5 nights in Dec 2024
Verified

4/10 Poor

Marcelo

Wifi was horrible
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Renata A A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! Beautiful, clean, bug room.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Giuliano caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Pasi

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Peter Berkely Bardram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything very good.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Good location. Friendly staff. Clean. Good breakfast.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Maylin

Liked: Cleanliness
It was walkable
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Ivo

Liked: Communication
The staff was friendly and the check-in and check-out process was fast and easy. I think the location is good as there are multiple restaurants at a walking distance. The property looks nice but the couch and chair in my room had stains on them.
Verified

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Excellent hotel. Staff friendly and installations comfortable. Very complete breakfast. 3 minutes walking from train station Trianon masp and Avenida Paulista. Will return for sure.
Stayed 2 nights in Feb 2024