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Intercity Pamplona - The Universe Paulista

4.0 star property

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Photo gallery for Intercity Pamplona - The Universe Paulista

Lobby
Luxo Twin - 2 Camas Solteiro e 1 Sofá Cama
Front of property
Reception
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rua Pamplona 83, São Paulo, SP, 01405-000
  • Place, Paulista Avenue
    ‪8 min walk‬
  • Place, São Paulo Museum of Art
    ‪8 min walk‬
  • Place, Frei Caneca Shopping and Convention Center
    ‪10 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪38 min drive‬

Room options

View all photos for Luxo Casal - 1 Cama Casal

Luxo Casal - 1 Cama Casal

Luxo Casal - 1 Cama Casal

8.0 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Casal - 1 Cama Casal

Minibar, in-room safe, desk, blackout curtains

Standard Casal - 1 Cama Casal

8.6 out of 10
Excellent
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin - 2 Camas Solteiro

Standard Twin - 2 Camas Solteiro

Standard Twin - 2 Camas Solteiro

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Casal - 1 Cama Casal e 1 Sofá Cama

Minibar, in-room safe, desk, blackout curtains

Standard Casal - 1 Cama Casal e 1 Sofá Cama

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Twin - 2 Camas Solteiro e 1 Sofá Cama

Minibar, in-room safe, desk, blackout curtains

Standard Twin - 2 Camas Solteiro e 1 Sofá Cama

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Luxo Casal - 1 Cama Casal e 1 Sofá Cama

Luxo Casal - 1 Cama Casal e 1 Sofá Cama

Luxo Casal - 1 Cama Casal e 1 Sofá Cama

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Luxo Twin - 2 Camas Solteiro e 1 Sofá Cama

Luxo Twin - 2 Camas Solteiro e 1 Sofá Cama

Luxo Twin - 2 Camas Solteiro e 1 Sofá Cama

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Standard PcD - 1 Cama de Casal

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout curtains

Double Room Standard

  • Sleeps 3

View all photos for Twin Room Standard

Minibar, in-room safe, desk, blackout curtains

Twin Room Standard

  • 34 sq m
  • Sleeps 3

View all photos for Double Room Deluxe

Minibar, in-room safe, desk, blackout curtains

Double Room Deluxe

  • 34 sq m
  • Sleeps 3

View all photos for Twin Room Standard

Minibar, in-room safe, desk, blackout curtains

Twin Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout curtains

Double Room Standard

  • 20 sq m
  • Sleeps 2

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4.5 out of 5, Wonderful, 1,000 reviews
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About this property

Intercity Pamplona - The Universe Paulista

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Other amenities include a steam room, valet parking, and a meeting room.
Intercity Pamplona - The Universe Paulista offers 115 air-conditioned accommodations with minibars and safes. 55-inch LED televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This São Paulo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
During your stay at Intercity Pamplona - The Universe Paulista, you're just a quick walk from Paulista Avenue. You'll find features like an outdoor pool, a restaurant, and a gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, a multilingual staff, and an elevator
  • Onsite recreation includes a gym and a steam room
  • 7 minutes by foot from Paulista Avenue and a 3-minute drive from Oscar Freire Street
There's a restaurant on site. Intercity Pamplona - The Universe Paulista offers its guests an outdoor pool, a steam room, and a fitness center. Intercity Pamplona - The Universe Paulista also features multilingual staff, a garden, and express check-in. For a fee, parking is available.

This 4-star São Paulo hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.
Intercity Pamplona - The Universe Paulista has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Valet parking on site (BRL 35 per night)
  • Limited on-site valet parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: BRL 45 per person
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 18 floors
  • Built in 2000
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately BRL 45.00 per person
  • Valet parking fee: BRL 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Orange mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

InterCity Universe
InterCity Universe Aparthotel
InterCity Universe Aparthotel Sao Paulo
InterCity Universe Sao Paulo
Intercity The Universe Paulista Sao Paulo, Brazil
The Universe Flat - Intercity Hoteis Hotel Sao Paulo
Intercity Universe Paulista Aparthotel Sao Paulo
Intercity Universe Paulista Aparthotel
Intercity Universe Paulista Sao Paulo
Intercity Universe Paulista
Universe Paulista Intercity Aparthotel Sao Paulo
Universe Paulista Intercity Aparthotel
Universe Paulista Intercity Sao Paulo
Universe Paulista Intercity
Intercity The Universe Paulista
InterCity The Universe

Intercity Pamplona - The Universe Paulista Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 519 out of 1001 reviews
Rating 8 - Good. 349 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Edmar

Business traveller
Liked: Cleanliness, staff & service, amenities
a good spot at são paulo downtown.
Stayed 3 nights in Nov 2025

10/10 Excellent

João Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Melody

Stayed 3 nights in Nov 2025

10/10 Excellent

RENATO JUSTINO

Liked: Cleanliness, staff & service, room comfort
HOTEL BEM LOCALIZADO, QUARTOS EXCELENTES (CONFORTO). CAFE DA MANHÃ EXCELENTE, EQUIPE DO RESTAURANTE NOTA 10.
Stayed 2 nights in Nov 2025

6/10 Okay

Alexandre

Stayed 3 nights in Oct 2025

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alex Sandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel estava sempre limpo. Com relação ao café da manhã, o mesmo era bem variado, os funcionários eram bem solícitos.
Stayed 3 nights in Oct 2025

10/10 Excellent

Silvio Jose de

Travelled with family
Hotel with excellent location, everything clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Manaia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cama confortavel, quarto amplo, localização excelente e equipe solicita
Stayed 2 nights in Sep 2025

8/10 Good

José L. P.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Paulo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities

bom custo beneficio.

Hotel muito bom com um quarto tamanho otimo (2611), porem já precisando de uma reforminha no colchão ( muito mole), banheiro saindo um cheirinho do ralo de baixo da pia. Localização otima bem perto da av. paulista, com um bar na equina muito bom.
Stayed 5 nights in Sep 2025

8/10 Good

Tianhui

Stayed 7 nights in Aug 2025

10/10 Excellent

Andrew, Edinburgh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, excellent staff.
Stayed 3 nights in May 2025

10/10 Excellent

PAULO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Dennis, San Antonio

Travelled with family
I reserved a large bed but was given two very uncomfortable junior beds instead.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rafael, CIDRA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a quiet place to stay. Helpful staff and good breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anderson

Stayed 1 night in Jul 2025

8/10 Good

Armand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sleep on the sofa was a very terrible experience
Stayed 1 night in Jul 2025

8/10 Good

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Good option in one of the best neighborhood of SP, staff super friendly, room is perfect and amenities really good. Excellent restaurant and great breakfast
Stayed 3 nights in Jul 2025

8/10 Good

Macimiliano

Stayed 1 night in Jul 2025

8/10 Good

Luciana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

*Bom, porém pode melhorar*

A localização do hotel é excelente, a hospedagem é funcional e tem um bom custo benefício. Bom café da manhã. Como nem tudo é perfeito! As saídas de ar condicionado estavam sujas (tenho rinite e isso me lascou) e também não há sistema de aquecimento. O que significa estar num quarto de hotel gelado, quando fazia 9 graus em São Paulo.
Stayed 3 nights in Jul 2025

10/10 Excellent

GABRIEL A

Stayed 3 nights in Jun 2025

10/10 Excellent

Rodrigo

Stayed 4 nights in Jun 2025

10/10 Excellent

Erisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff, hotel has all the facilities as described, excellent location. Restaurant is open until late at night and has plenty of healthy options. Rich and tasty breakfast- Salad&tomatoes could be a nice addition, but maybe it’s a Brazilian tradition not to eat that at breakfast 😊. Also, there was no recycling bin for waste, that might be a good addition too. Overall a very good experience, thank you!
Stayed 3 nights in Jun 2025