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Intercity Pamplona - The Universe Paulista

4.0 star property

Choose dates to view prices

Photo gallery for Intercity Pamplona - The Universe Paulista

A spacious lobby with a checkered floor, large windows, and potted plants.
A hotel room with two beds, a desk, a chair, a TV, and a small table with a plant.
A modern living room with two black leather sofas, a glass coffee table, and a potted plant.
A building with a sign reading "The Universe Flat." It features a staircase with a handrail leading to the entrance.
A buffet counter with various baked goods and pastries, a potted plant, and a view of greenery outside.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Rua Pamplona 83, São Paulo, SP, 01405-000
  • Place, Paulista Avenue
    ‪8 min walk‬
  • Place, Shopping Cidade São Paulo
    ‪8 min walk‬
  • Place, Frei Caneca Shopping and Convention Center
    ‪10 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪33 min drive‬

Room options

View all photos for Room

A hotel room with a bed, bedside tables, a sofa, a reading chair, and a small table.

Room

  • 31 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Luxo Casal - 1 Cama Casal

A hotel room with a large bed, two bedside tables, a bench at the foot of the bed, and a painting on the wall.

Luxo Casal - 1 Cama Casal

8.0 out of 10
Very good
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Casal - 1 Cama Casal

A hotel room with a large bed, two bedside tables, a nightstand, a wardrobe, and a wall-mounted light fixture.

Standard Casal - 1 Cama Casal

8.8 out of 10
Excellent
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin - 2 Camas Solteiro

A living room with a sofa, armchair, and a dining area with chairs and a table.

Standard Twin - 2 Camas Solteiro

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triplo Casal - 1 Cama Queen e 1 Sofá Cama

A hotel room with a large bed, wooden headboard, bedside tables with lamps, and a door with a handle.

Standard Triplo Casal - 1 Cama Queen e 1 Sofá Cama

9.0 out of 10
Wonderful
(12 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Triplo Twin - 2 Camas Solteiro e 1 Sofá Cama

A twin room with two single beds, wooden headboard, bedside tables, and a light fixture above the headboard.

Standard Triplo Twin - 2 Camas Solteiro e 1 Sofá Cama

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Luxo Triplo Casal - 1 Cama Casal e 1 Sofá Cama

A modern hotel room with a bed, a sofa, a bench, and a desk.

Luxo Triplo Casal - 1 Cama Casal e 1 Sofá Cama

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Luxo Triplo Twin - 2 Camas Solteiro e 1 Sofá Cama

A hotel room with two beds, a sofa, a bench, a desk, and a lamp.

Luxo Triplo Twin - 2 Camas Solteiro e 1 Sofá Cama

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Luxo PcD - 1 Cama Casal

A hotel room with a desk, green ottoman, bed, TV, and curtains.

Luxo PcD - 1 Cama Casal

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Standard

Minibar, in-room safe, desk, laptop workspace

Double Room Standard

  • Sleeps 3
  • 1 Double Sofa Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room Standard

Minibar, in-room safe, desk, laptop workspace

Twin Room Standard

  • 34 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Intercity Pamplona - The Universe Paulista

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Other amenities include a steam room, valet parking, and a meeting room.
Intercity Pamplona - The Universe Paulista offers 115 air-conditioned accommodations with minibars and safes. 55-inch LED televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This São Paulo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
During your stay at Intercity Pamplona - The Universe Paulista, you're just a quick walk from Paulista Avenue. You'll find features like an outdoor pool, a restaurant, and a gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, a multilingual staff, and an elevator
  • Onsite recreation includes a gym and a steam room
  • Within a 15-minute walk of Paulista Avenue and Frei Caneca Shopping and Convention Center
There's a restaurant on site. Intercity Pamplona - The Universe Paulista offers its guests an outdoor pool, a steam room, and a fitness center. Intercity Pamplona - The Universe Paulista also features multilingual staff, a garden, and express check-in. For a fee, parking is available.

This 4-star São Paulo hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.
Intercity Pamplona - The Universe Paulista has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Valet parking on site (BRL 42 per night)
  • Limited on-site valet parking

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: BRL 45 per person
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 18 floors
  • Built in 2000
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately BRL 45.00 per person
  • Valet parking fee: BRL 42 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Orange mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

InterCity Universe
InterCity Universe Aparthotel
InterCity Universe Aparthotel Sao Paulo
InterCity Universe Sao Paulo
Intercity The Universe Paulista Sao Paulo, Brazil
The Universe Flat - Intercity Hoteis Hotel Sao Paulo
Intercity Universe Paulista Aparthotel Sao Paulo
Intercity Universe Paulista Aparthotel
Intercity Universe Paulista Sao Paulo
Intercity Universe Paulista
Universe Paulista Intercity Aparthotel Sao Paulo
Universe Paulista Intercity Aparthotel
Universe Paulista Intercity Sao Paulo
Universe Paulista Intercity
Intercity The Universe Paulista
InterCity The Universe

Intercity Pamplona - The Universe Paulista Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1007 reviews
Rating 8 - Good. 335 out of 1007 reviews
Rating 6 - Okay. 93 out of 1007 reviews
Rating 4 - Poor. 23 out of 1007 reviews
Rating 2 - Terrible. 18 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, wonderful staff, and a great location! I would definitely stay again!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Silvio Jose de

Hotel with excellent location, everything clean.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Good option in one of the best neighborhood of SP, staff super friendly, room is perfect and amenities really good. Excellent restaurant and great breakfast
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a quiet place to stay. Helpful staff and good breakfast.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place, very nice personnel, only good feelings. Thank you!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lucia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very well located, friendly staff.
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

LLOYD DE LA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Mohammadali

Liked: Cleanliness
Clean, organized and quiet.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

DALILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful, always available to support our needs. The room was clean and organized. The hotel environment was friendly and cozy
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great birthday weekend.

Very nice place, great staff and an awesome breakfast.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, excellent staff.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Hongyun

Disliked: Amenities
Good location but need update
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Edmar

Liked: Cleanliness, staff & service, amenities
a good spot at são paulo downtown.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Richard

Hospitableness
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent every morning and staff is friendly. Need to speak their native tongue or arm yourself with a translator though…few, in the hotel, spoke English.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Renata A A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! Beautiful, clean, bug room.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Giuliano caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Good location. Friendly staff. Clean. Good breakfast.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Peter Berkely Bardram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything very good.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Mahnaz

Liked: Cleanliness, staff & service
Location and breakfast were good. The rooms are large size, but the hotel is outdated and needs renovation. Towels and sheets are old and spotted. No Kleenex in the room. There is a kitchenette with stove, but no pots and pans or dishes! Unfortunately none of the staff speaks English except the front desk.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Marcelo

Wifi was horrible
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Mahroo

Liked: Cleanliness, amenities
Rooms are pretty old. There is a stove and microwave but no pots or kettle or dishes!!!! Staff are nice but not able to speak English. Bugs in the old bathroom. Area is beautiful and pool is awesome. Breakfast is not great. Not recommend it!
Stayed 1 night in Mar 2026