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Intercity Pamplona - The Universe Paulista

4.0 star property

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Photo gallery for Intercity Pamplona - The Universe Paulista

Reception
Front of property
Outdoor pool, pool umbrellas, pool loungers
Restaurant
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Parking available
  • Gym
  • Room service

Explore the area

View in a map
Rua Pamplona 83, São Paulo, SP, 01405-000
  • Place, Paulista Avenue
    ‪8 min walk‬
  • Place, Frei Caneca Shopping and Convention Center
    ‪10 min walk‬
  • Place, Oscar Freire Street
    ‪3 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪27 min drive‬

Room options

View all photos for Double Room Deluxe

Minibar, in-room safe, desk, blackout curtains

Double Room Deluxe

  • 31 sq m
  • Sleeps 2

View all photos for Luxo Casal - 1 Cama Casal

Minibar, in-room safe, desk, blackout curtains

Luxo Casal - 1 Cama Casal

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Casal - 1 Cama Casal

Minibar, in-room safe, desk, blackout curtains

Standard Casal - 1 Cama Casal

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin - 2 Camas Solteiro

Minibar, in-room safe, desk, blackout curtains

Standard Twin - 2 Camas Solteiro

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Casal - 1 Cama Casal e 1 Sofá Cama

Minibar, in-room safe, desk, blackout curtains

Standard Casal - 1 Cama Casal e 1 Sofá Cama

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Twin - 2 Camas Solteiro e 1 Sofá Cama

Minibar, in-room safe, desk, blackout curtains

Standard Twin - 2 Camas Solteiro e 1 Sofá Cama

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Luxo Casal - 1 Cama Casal e 1 Sofá Cama

Minibar, in-room safe, desk, blackout curtains

Luxo Casal - 1 Cama Casal e 1 Sofá Cama

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout curtains

Double Room Standard

  • Sleeps 3

View all photos for Twin Room Standard

Minibar, in-room safe, desk, blackout curtains

Twin Room Standard

  • 34 sq m
  • Sleeps 3

View all photos for Double Room Deluxe

Minibar, in-room safe, desk, blackout curtains

Double Room Deluxe

  • 34 sq m
  • Sleeps 3

View all photos for Twin Room Standard

Minibar, in-room safe, desk, blackout curtains

Twin Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout curtains

Double Room Standard

  • 20 sq m
  • Sleeps 2

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About this property

Intercity Pamplona - The Universe Paulista

Hotel with a steam room, 7-minute walk to Paulista Avenue
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a steam room, valet parking, and a meeting room.
Intercity Pamplona - The Universe Paulista offers 119 air-conditioned accommodations with minibars and safes. 55-inch LED televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
During your stay at Intercity Pamplona - The Universe Paulista, you're just a quick walk from Paulista Avenue. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, a multilingual staff, and an elevator
  • Onsite recreation includes a gym and a steam room
  • Within a 15-minute walk of Paulista Avenue and Frei Caneca Shopping and Convention Center
There's a restaurant on site. WiFi is free in public spaces. Intercity Pamplona - The Universe Paulista offers its guests an outdoor pool, a steam room, and a fitness center. Intercity Pamplona - The Universe Paulista also features multilingual staff, a garden, and express check-in. For a fee, parking is available.

This 4-star São Paulo hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.
Intercity Pamplona - The Universe Paulista has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 35 per night)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: BRL 45 per person
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 18 floors
  • Built in 2000
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Dryer
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Orange mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately BRL 45.00 per person
  • Valet parking fee: BRL 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Orange mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

InterCity Universe
InterCity Universe Aparthotel
InterCity Universe Aparthotel Sao Paulo
InterCity Universe Sao Paulo
Intercity The Universe Paulista Sao Paulo, Brazil
The Universe Flat - Intercity Hoteis Hotel Sao Paulo
Intercity Universe Paulista Aparthotel Sao Paulo
Intercity Universe Paulista Aparthotel
Intercity Universe Paulista Sao Paulo
Intercity Universe Paulista
Universe Paulista Intercity Aparthotel Sao Paulo
Universe Paulista Intercity Aparthotel
Universe Paulista Intercity Sao Paulo
Universe Paulista Intercity
Intercity The Universe Paulista
InterCity The Universe

Intercity Pamplona - The Universe Paulista Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 515 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael, CIDRA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a quiet place to stay. Helpful staff and good breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anderson

Stayed 1 night in Jul 2025

8/10 Good

Armand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sleep on the sofa was a very terrible experience
Stayed 1 night in Jul 2025

8/10 Good

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Good option in one of the best neighborhood of SP, staff super friendly, room is perfect and amenities really good. Excellent restaurant and great breakfast
Stayed 3 nights in Jul 2025

8/10 Good

Macimiliano

Stayed 1 night in Jul 2025

8/10 Good

Luciana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

*Bom, porém pode melhorar*

A localização do hotel é excelente, a hospedagem é funcional e tem um bom custo benefício. Bom café da manhã. Como nem tudo é perfeito! As saídas de ar condicionado estavam sujas (tenho rinite e isso me lascou) e também não há sistema de aquecimento. O que significa estar num quarto de hotel gelado, quando fazia 9 graus em São Paulo.
Stayed 3 nights in Jul 2025

10/10 Excellent

GABRIEL A

Stayed 3 nights in Jun 2025

10/10 Excellent

Rodrigo

Stayed 4 nights in Jun 2025

10/10 Excellent

Erisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff, hotel has all the facilities as described, excellent location. Restaurant is open until late at night and has plenty of healthy options. Rich and tasty breakfast- Salad&tomatoes could be a nice addition, but maybe it’s a Brazilian tradition not to eat that at breakfast 😊. Also, there was no recycling bin for waste, that might be a good addition too. Overall a very good experience, thank you!
Stayed 3 nights in Jun 2025

10/10 Excellent

Peter Berkely Bardram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Renata A A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! Beautiful, clean, bug room.
Stayed 1 night in Jun 2025

8/10 Good

Marcos Antonio

Stayed 6 nights in May 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in an excellent location, just a short walk from the main tourist attractions. I booked two rooms, one of which accommodated three people. The room featured sliding doors separating the master bedroom from the sofa bed, which offered privacy for my parents — a thoughtful and practical design. Breakfast was delicious, with a wide variety of options to suit different tastes. The minibar was well-stocked, and the hotel staff were consistently courteous and helpful throughout our stay. I especially enjoyed the outdoor pool, which was a perfect spot to relax after a day of sightseeing. Overall, I highly recommend this hotel to anyone looking for clean, comfortable, and conveniently located accommodation.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Pinchas

Liked: Cleanliness
It was to noisy of consideration across
Stayed 1 night in Apr 2025

10/10 Excellent

Joyce

Stayed 1 night in Apr 2025

10/10 Excellent

Bruno Viana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimas instalações, tudo muito limpo e organizado. Equipe super educada e atenciosa. Vale muito a pena se hospedar
Stayed 3 nights in Apr 2025

10/10 Excellent

Cinthya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Tatiana

Travelled with family
Stayed 3 nights in Apr 2025

10/10 Excellent

Helena M V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Stayed 2 nights in Mar 2025

10/10 Excellent

LLOYD DE LA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location
Stayed 2 nights in Dec 2024

4/10 Poor

Monica

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Carol

Liked: Staff & service

Okay

They need to replace furniture when it gets so bad that there are stains upon stains. The place felt safe and the housekeeper did a nice job despite the wear and tear. The elevator door closes fast and will body check you so be aware. We chose here due to the double room I would stay again if needed. Breakfast was good with lots of fruit. Pool was warm but could use more loungers as there are only three. The mall at the top of the street was great for their food court . Staff were nice.
Stayed 3 nights in Feb 2025

8/10 Good

Ana Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025