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Upper Hotel

3.0 star property

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Photo gallery for Upper Hotel

BBQ/picnic Area
A rectangular pool with a white railing, surrounded by a tiled deck.
A multi-story building with balconies, a storefront, and parked cars.
A buffet with various food items and beverages.
A hotel room with two beds, a large window with white curtains, and two framed pictures on the wall.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Rua Rio Grande, 103, São Paulo, sp, 04018-000
  • Place, Ibirapuera Park
    ‪13 min walk‬
  • Place, Paulista Avenue
    ‪5 min drive‬
  • Place, Shopping Metro Santa Cruz
    ‪7 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, a nightstand, a lamp, and a picture on the wall.

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a large window with white curtains, and two framed pictures on the wall.

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a bedside table with a lamp, and a window with curtains.

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two single beds, a wooden headboard, and two framed black and white photographs on the wall.

Triple Room

  • 17 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a bed, a nightstand, a lamp, and a picture on the wall.

Family Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Room

Minibar, desk, blackout curtains, iron/ironing board (on request)

Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room

Minibar, desk, blackout curtains, iron/ironing board (on request)

Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room

Minibar, desk, blackout curtains, iron/ironing board (on request)

Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Upper Hotel

Along with an outdoor pool, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Upper Hotel offers 54 air-conditioned accommodations with minibars and blackout drapes/curtains. LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Upper Hotel, you'll be within walking distance of Ibirapuera Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Paulista Avenue and a few minutes from Ibirapuera Park
  • Pets welcome for a fee
As a guest of Upper Hotel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Parking is available for a fee.

This 3-star São Paulo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 30 per stay)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: BRL 40 for adults and BRL 40 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 50.00 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 40 for adults and BRL 40 for children
  • Self parking fee: BRL 30.00 per stay
  • Pet fee: BRL 50.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Upper Hotel Sao Paulo
Upper Sao Paulo
Upper Hotel Hotel
Upper Hotel São Paulo
Upper Hotel Hotel São Paulo

Upper Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 159 out of 519 reviews
Rating 8 - Good. 186 out of 519 reviews
Rating 6 - Okay. 100 out of 519 reviews
Rating 4 - Poor. 33 out of 519 reviews
Rating 2 - Terrible. 41 out of 519 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Guilherme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

REINER

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful staff and very clean
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

tammye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

I would definitely stay here again because of the location. Many restaurants and bars. The hotel staff was very friendly and helpful.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Bernardino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. All staff are pleasant, agreeable, and helpful. I am a guest in their world and they made me feel welcome. Respect
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, room comfort

Good hotel with nice rooms

Nice hotel in a good location. Staff extremely friendly and helpful. Room was ready early so they allowed me to check in on arrival which was very much appreciated. Room was a good size although bathroom a little small, but good shower. Nice balcony in my room looking out on to the quaint street and restaurants. Comfortable bed and had a good sleep. Didn't have chance to use the pool and try the included breakfast due to having to leave very early in the morning.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo ok
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Luíza

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo, café da manhã meia boca… esperava bem mais pelo preço! E não tem elevador no prédio, resto ok!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Aires

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Miriam

Liked: Cleanliness, staff & service
Falta de elevador, cobrança de criança de 2 anos como uma 3a pessoa adulta por usar um quarto com uma cama de solteiro, pois não tinha berço.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Pedro

Liked: Cleanliness, staff & service
O local do café da manhã, por estar calor e sol, parecia que estávamos em uma estufa, os frios derretiam (queijos) ou ressecavam ( presuntos) se trocassem a cobertura acredito que ficaria mais agradável em qualquer estação. Colocar elevador, terceira idade e cadeirantes impossível.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Renato O

Liked: Cleanliness, staff & service, amenities
Tudo agradável, principalmente a cordialidade da equipe..
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia! Quarto confortável e limpo. Café da manhã bem farto. Ótima localização com diversas opções de alimentação.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Antonio Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel...

Hotel perfeito para minhas necessidades... bem localizado, limpo, tudo certinho.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Milena

Liked: Property conditions & facilities, room comfort
Boa experiência, atendeu as expectativas.
Stayed 5 nights in Jun 2025
Verified review

4/10 Poor

Jair

Disliked: Cleanliness, staff & service, property conditions & facilities
Ar no quarto não funcionou direito, a tv também não funcionou bem
Stayed 1 night in May 2025
Verified review

6/10 Okay

Marta C

Liked: Cleanliness

razoável

tivemos a infelicidade de ter uma barata no quarto..e o porteiro não tinha sequer um spray disponível. O quarto estava aparentemente limpo...O banheiro era apertadíssimo.e o chuveiro era fraco. a acessibilidade é difícil.. são 3 níveis de escada pra ir ao salão do café.
Stayed 2 nights in Feb 2025
Verified review

4/10 Poor

Marina

Disliked: Cleanliness

Médio

Passei três noites no hotel. Ao chegar, as janelas estavam abertas e havia diversos mosquitos. A cama é confortável, o banho é agradável e o café da manhã é bem completo. As moças que atendem no café são muito atenciosas. Contudo, a limpeza deixa a desejar. O quarto tinha poeira em cima das superficies. A colcha da cama estava manchada, precisando ser trocada. O chão também aparentava não ter sido aspirado ou varrido. Por outro lado, os lençóis pareciam limpos e as toalhas vinham ensacadas e seladas. Além disso, nos dias que fiquei um grupo chegou de madrugada e foi para o terraço do hotel fazendo barulho até tarde da madrugada. Do quarto se ouvia todo o movimento. Por fim, não há elevador, mas a equipe da recepção gentilmente ofereceu para levar a mala ao andar.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simples, confortável e bairro charmoso.
Stayed 3 nights in Sep 2024
Verified review

4/10 Poor

ALLAN DOUGLAS

Taxa por serviço não prestado

A estadia em si foi boa. Porém foi cobrada a taxa de café da manhã, que não foi fornecido em virtude do horário, portanto, não deveria ser cobrada, deveria ser descontada no checkout.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

João Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pior que horrível .

Hotel simples é compreensível, mas este hotel precisa ser descredenciado, e horrível e prejudica a imagem do hotéis . Não tem cartão de chave para os hóspedes. Sujo. Não tem água quente, e não cabe um pessoa. A água mineral tem gosto de plástico . Não dá para hospedar, não dormi direito para um reunião de negócio , pessimo
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

PABLO A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mais de 10 anos que fico la e sempre gosto muito. Localizacao muito boa.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

ROBERTA M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gostei e me senti a vontade com o ambiente

Muito boa, confortável, um quarto pra dormir e deixar suas coisas, fiquei mais tempo fora do hotel, então nesse contexto foi satisfatório, em frente atravessando a rua tem um restaurante com comida e drinks muito gostosos e em conta. Tudo top
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Poliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpo e bem localizado, café da manhã saboroso. Equipe de funcionários prestativos. Custo benefício super válido.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espaços pequenos, mas ótimo custo-benefício.

Hotel pequeno e sem elevadores, mas limpeza e roupa de cama impecável. Café da manhã excelente em um belo Solarium, mas no terceiro andar com escadas. Quarto e banheiro pequenos mas bem montado e eficiente.
Stayed 1 night in Jun 2024