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Mercure Sapporo

4.0 star property

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Photo gallery for Mercure Sapporo

Exterior
Interior
Superior Triple Room, 3 Single Beds, Non Smoking
Breakfast, lunch and dinner served
A gym with treadmills, weight machines, and dumbbells.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, Sapporo, Hokkaido, 064 0804
  • Place, Tanukikoji Shopping Street
    ‪2 min walk‬
  • Place, Susukino Street
    ‪2 min walk‬
  • Place, Nijo Market
    ‪5 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪15 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Twin Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Queen Bed, Non Smoking

Privilege, Room, 1 Queen Bed, Non Smoking

Privilege, Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Privilege, Twin Room, 2 Single Beds, Non Smoking

Privilege, Twin Room, 2 Single Beds, Non Smoking

Privilege, Twin Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room, 3 Single Beds, Non Smoking

Superior Triple Room, 3 Single Beds, Non Smoking

Superior Triple Room, 3 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Plus)

Standard Room, 1 Queen Bed (Plus)

Standard Room, 1 Queen Bed (Plus)

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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Exterior
SAPPORO HOTEL by GRANBELL
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  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 702 reviews
The price is €89
29 Jun - 30 Jun
SAPPORO HOTEL by GRANBELL

About this property

Mercure Sapporo

This hotel features a restaurant, a fitness center, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is available on request.
Mercure Sapporo offers 285 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Sapporo. During your stay, you're just a quick walk from Tanukikoji Shopping Street. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy French cuisine while dining at Bordeaux
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Tanukikoji Shopping Street and 5 minutes by foot from Nijo Market
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Mercure Sapporo.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10 AM.
Bordeaux - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 2,000 per night); discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: JPY 3,000 per person
  • A restaurant

Restaurants on site

  • Bordeaux

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Nearby parking fee: JPY 2000 per night (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Sapporo
Mercure Sapporo
Sapporo Mercure Hotel
Mercure Sapporo Hotel
Mercure Hotel Sapporo
Mercure Sapporo Sapporo
Mercure Sapporo Hotel Sapporo

Mercure Sapporo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 580 out of 1001 reviews
Rating 8 - Good. 313 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Gilbert

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was clean with a very good breakfast, and housekeeping did a great job overall.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Brittany

Great room and staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Chun

Liked: Staff & service, amenities
Disliked: Cleanliness
Location is super convenient and the staff was very friendly and helpful. Room was decent but there were ants in the bathroom.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great coffee in the lobby and fantastic location
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and room was large and very clean. Higher floors offer great Mountain View’s
Stayed 1 night in Jan 2026
Verified

8/10 Good

Raymond Alphonse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal Hotel

Great location, very good rooms and very helpful staff! We had a great stay.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

NOHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Betty Mendonca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in this Hotel Great location Very good food Accommodating staffs
Stayed 7 nights in Jul 2024
Verified

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities
Staffs are nice. Clean room just a little bit small, great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great location, good rates, nice hotel
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Raymond Alphonse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had 5 nights at the hotel and everything was great! Compliments to the very helpful and responsive staff!!! They made our stay even more comfortable! This is our 2nd stay are Mercure.
Stayed 5 nights in Nov 2025
Verified

4/10 Poor

laureen

Disliked: Amenities, property conditions & facilities
Good breakfast and services
Stayed 5 nights in May 2025
Verified

10/10 Excellent

joshua

Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Great location! Excellent staff! What else do you need? The only recommendation would be to ask people their next destination that way you can help everyone find the most efficient way to get their. Some of us suck at Japan 😂
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Naozumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and reasonable accommodation
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, spacious rooms and a super kind staff ( the varied offering for the breakfast).
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

Xue Ying Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel

Good location, cleaned rooms, helpful staff
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service and hospitality to hotel guests
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Atsawin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best hotel

It’s beautiful view and near shopping area , food shop and train stations
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gym and the location were the main reasons we booked this hotel. We were very happy with it! Staff was nice and friendly. There is a coffee machine in the lobby - a big plus!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Meca

Liked: Cleanliness, amenities, property conditions & facilities
Near station, room is big, bed is big enough and comfy, aircon is ok, breakfast is ok though i prefer a Japanese hotel.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good hotel

It was ver nice location, condition and overall things.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was very helpful.
Stayed 4 nights in May 2025
Verified

8/10 Good

Priyanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great area if trip with friends

Should be providing basic facility of water and coffee in rooms even if the tap water is drinkable.
Stayed 4 nights in Aug 2025