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4.3 out of 5

"Very convenient, spacious rooms and a super kind staff ( the varied offering for the breakfast). " More

By a verified traveller on Sun 01 Oct 2023

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Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€55* Per night/room 10 Apr - 11 Apr

Privilege, Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Superior Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Standard Twin Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Sapporo. During your stay, you're just a quick walk from Tanukikoji Shopping Street. Features include free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi and wired Internet
  • Enjoy French cuisine while dining at Bordeaux
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and a computer
  • On-site recreation includes a gym
  • Guests speak favourably about the location and the clean guestrooms
  • Just a 3-minute walk from Tanukikoji Shopping Street and 9 minutes on foot from Sapporo TV Tower

Mercure Hotel Sapporo ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Hotel Sapporo

Everyone (3)
5 out of 5
Very convenient, spacious rooms and a super kind staff ( the varied offering for the breakfast).

Posted by on 1 Oct 2023

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Comment from Hotel Management

3 Oct 2023 by Quality Assurance Team Mercure Sapporo

Dear Kevin,Thank you very much for choosing Mercure Sapporo from many hotels. We are also honored to receive a 5-star rating. Your comment concerning our staff is also very much appreciated.We will continue to improve our services so that our customers will be satisfied. We look forward to your visit again and we will be delighted to be at your service in the near future.Sincerely, Quality Assurance Team Mercure Sapporo

4 out of 5
Bequeme und saubere Unterkunft. Das Hotel ist zentral gelegen.

Posted by on 3 Mar 2020

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Comment from Hotel Management

5 Mar 2020 by NTakahashi

Wir bedanken uns herzlich für Ihre Kommentare zu Ihrem Aufenthalt im Mercure Sapporo. Es ist immer eine große Freude für uns, positives Feedback zu erhalten. Ich bin sicher, dass Ihr Kommentar all unseren Mitarbeitern Mut machen wird, wenn wir uns bemühen, die Qualität unserer Dienstleistungen kontinuierlich zu verbessern. Wir freuen uns auf ein Wiedersehen bei Mercure Sapporo und hoffen, dass Ihr nächster Besuch angenehmer wird als der vorherige. Mit herzlichen Grüßen, Naoyuki Takahashi Nachtauditorteamleiter Mercure Sapporo

4 out of 5
Alles ok sauber ruhig. Im Eventteil der Stand. Gut zu Fuss erreichbar.

Posted by on 11 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Shihomi

Thank you for staying at the Mercure Sapporo. Your great rating and comments are very much appreciated. We are very happy to hear that you enjoyed the location of our hotel and the surrounding establishments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shihomi Guest Experience Supervisor Mercure Sapporo

Property Features

There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, vending machine, and multilingual staff are also featured at the business-friendly Mercure Hotel Sapporo. Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 1 building
  • 285 guestrooms or units
  • 15 levels
  • Conference rooms
  • Built in 2009
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Sapporo Station (1.7 km / 1 mi)
  • Metro station: Hosui-Susukino Station (0.2 km / 0.1 mi)

Room Amenities

Mercure Hotel Sapporo offers 285 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, bidets and toilets with an electronic bidet. This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10 AM.

Bordeaux – This restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Annual carbon offsets
  • UnionPay
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2100 per person
  • Nearby parking fee: JPY 2000 per night (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Sapporo
  • Mercure Sapporo
  • Sapporo Mercure Hotel
  • Mercure Hotel Sapporo Hotel
  • Mercure Hotel Sapporo Sapporo
  • Mercure Hotel Sapporo Hotel Sapporo

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.