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Mercure Sapporo

4.0 star property

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Photo gallery for Mercure Sapporo

Building design
Sports facility
Shopping centre
Deluxe Twin Room, 2 Single Beds, Non Smoking
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, Sapporo, Hokkaido, 064 0804
  • Tanukikoji Shopping Street
    ‪3 min walk‬
  • Nijo Market
    ‪5 min walk‬
  • Odori Park
    ‪15 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Room, Multiple Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Queen Bed, Non Smoking

Privilege, Room, 1 Queen Bed, Non Smoking

Privilege, Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Plus)

Standard Room, 1 Queen Bed (Plus)

Standard Room, 1 Queen Bed (Plus)

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room, 3 Single Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Superior Triple Room, 3 Single Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Twin Room, 2 Single Beds, Non Smoking

Privilege, Twin Room, 2 Single Beds, Non Smoking

Privilege, Twin Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

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About this property

Mercure Sapporo

Hotel with a restaurant, a short walk to Tanukikoji Shopping Street
This hotel features a restaurant, a fitness center, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is available on request.
Mercure Sapporo offers 285 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Sapporo. During your stay, you're just a quick walk from Tanukikoji Shopping Street. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy French cuisine while dining at Bordeaux
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Tanukikoji Shopping Street and 5 minutes by foot from Nijo Market
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Mercure Sapporo.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10 AM.
Bordeaux - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 2,000 per night); discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • Bordeaux

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s WiFi will not be available from 11 AM-1 PM on June 27, 2025 due to maintenance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Nearby parking fee: JPY 2000 per night (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Sapporo
Mercure Sapporo
Sapporo Mercure Hotel
Mercure Sapporo Hotel
Mercure Hotel Sapporo
Mercure Sapporo Sapporo
Mercure Sapporo Hotel Sapporo

Mercure Sapporo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 568 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kanthat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in. Friendly staff, clean bed, walkable to everything.
Stayed 2 nights in Feb 2025

8/10 Good

andrew

Liked: Staff & service, property conditions & facilities

AK Sapporo

Booked a queen room, bed felt small (2 white people) and mattress was too soft for my liking. Carpet was green and always looked a bit dirty, but everything seemed perfectly clean. Air conditioning was turned off for winter Central heating and the room would get uncomfortablly warm. The manual operating window helped a little bit. Soap products were very nice in the bathroom. Buffet breakfast was very good. It appeared to have a 3 day rotation. Basics like bacon, eggs fruit and pancakes, and some fun stuff like Genghis Khan and cabbage which I loved. Croquettes were also amazing. Had to come after 845a as the buffet is slam packed. Likely from tour groups. Reception was absolutely phenomenal. They were very helpful and forwarded my luggage to my next hotel for me.
Stayed 5 nights in Feb 2025

10/10 Excellent

Betty Mendonca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was block & a half from the subway station & the subway station was just two stops from Sapporo Train Station & one stop away from Odori Park. There’s a convenience store next door & plenty of restaurants nearby. The Ramen Alley was just a block & a half away.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Gayle

Stayed 2 nights in Feb 2025

8/10 Good

FORREST

Hotel great EXPEDIA SUCKS!
Stayed 3 nights in Feb 2025

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly and acxomodating

Room was much smaller than were used to and beds were a bit odd as the mattress kept falling off the box spring but it was not uncomfortable. Staff was friendly and accommodating. Room was fairly quiet but hotel was exceptionally located right n the middle of this vibrant city
Stayed 6 nights in Jan 2025

10/10 Excellent

Chan Fai

Stayed 3 nights in Dec 2024

6/10 Okay

Peifeng

Liked: Cleanliness
N/A
Stayed 5 nights in Dec 2024

10/10 Excellent

Xue Ying Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel

Good location, cleaned rooms, helpful staff
Stayed 4 nights in Dec 2024

10/10 Excellent

MAY KEE, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located at a convenient location with many eateries around. Breakfast was good. Comfortable bed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Xindy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 5 nights in Dec 2024

8/10 Good

Hyeonmin

Stayed 4 nights in Nov 2024

8/10 Good

Su Chin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sweet home for foreign investors.
Stayed 5 nights in Nov 2024

10/10 Excellent

Huey Fang

Travelled with group
Liked: Staff & service, room comfort

Comfortable and convenient

Super convenient! Will stay here again! Walking distance to airport shuttle bus stop and commercial and shopping district.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in this Hotel Great location Very good food Accommodating staffs
Stayed 7 nights in Jul 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable hotel with large rooms and excellent service. The breakfast was also something to looks forward to. A great way to start the day before going out to explore.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

not fancy but okay

Feels dated inside the hotel or the room. Location is a big plus. Otherwise...that's about it.
Stayed 1 night in Jul 2024

10/10 Excellent

Min C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

CHEUK HO

Liked: Room comfort

Alright stay. At least rather convenient

Room size is okay but then probably dated a bit. Got an "old" smell throughout. Also room cleaning got some issues: found previous customer's spec in room 1214 under the bed
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels not like in Japan

Best English speaking hotel staff in my 8-night cross-country trip in Japan
Stayed 1 night in Jul 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024