Portom International Hokkaido

4.0 star property

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Photo gallery for Portom International Hokkaido

Lobby
Interior
Exterior
Junior Suite Twin Room
Superior Twin Room, Non Smoking

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012
  • Place, Doraemon Wakuwaku Sky Park
    ‪2 min walk‬
  • Place, New Chitose Airport Onsen
    ‪9 min walk‬
  • Place, Lake Shikotsu
    ‪40 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪5 min walk‬

Room options

Junior suite French Dinner Course Main Dish: Roasted Wagyu Beef

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(49 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Junior Suite Double Room

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Junior Suite Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Portom Suite Room

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Superior Twin Room French Dinner Course Main Dish: Roasted Wagyu Beef Non smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Superior Triple Room

10.0 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed
  • Free Wi-Fi

Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite - Crab Set Dinner & Buffet Breakfast Included

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Similar properties

About this property

Portom International Hokkaido

This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, spa services, and concierge services.
Portom International Hokkaido offers 171 accommodations with minibars and safes. Pillowtop beds feature premium bedding. This Chitose hotel provides complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.
Our customers tell us they can't get enough of the helpful staff at Portom International Hokkaido. During your stay, you'll be connected to the airport, and just a quick walk from Doraemon Wakuwaku Sky Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Steps from Doraemon Wakuwaku Sky Park and 13 minutes by car from Aoba Park
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, spa services, and multilingual staff are also featured at Portom International Hokkaido.

This 4-star Chitose hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
フレンチレストラン TATERU YOSHINO - Onsite fine-dining restaurant.
日本食ダイニング 京都 下鴨茶寮-北のはなれ- - Onsite fine-dining restaurant. Open select days.
カフェ スカイライブラリー - Onsite café. Open daily.
ザ・バー / ザ・シガーバー - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 3,500 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: JPY 4,807 for adults and JPY 2,530 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • カフェ スカイライブラリー
  • ザ・バー / ザ・シガーバー
  • フレンチレストラン TATERU YOSHINO
  • 日本食ダイニング 京都 下鴨茶寮-北のはなれ-

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Dining venue(s)
The following facilities are closed on Thursday and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4807 for adults and JPY 2530 for children
  • Nearby parking fee: JPY 3500 per day (492 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Portom International Hokkaido Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 338 out of 363 reviews
Rating 8 - Good. 20 out of 363 reviews
Rating 6 - Okay. 2 out of 363 reviews
Rating 4 - Poor. 0 out of 363 reviews
Rating 2 - Terrible. 3 out of 363 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

binyam

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. It’s a little expensive other than that no issues loved it
Stayed 3 nights in Jan 2026

10/10 Excellent

Lyle

Stayed 1 night in Feb 2026

10/10 Excellent

Donna

Stayed 1 night in Jan 2026

10/10 Excellent

Wylie

Liked: Cleanliness, staff & service, amenities
The room was wonderful and clean. The staff are very friendly and extremely helpful. Wonderful experience!
Stayed 1 night in Jan 2026

10/10 Excellent

Brody

Stayed 1 night in Jan 2026

10/10 Excellent

Debby

Liked: Cleanliness, amenities, property conditions & facilities
Lovely airport hotel - great onsen, spacious room, spotless, great amenities.
Stayed 1 night in Jan 2026

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful room and hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and super convenient for airport travel. The hotel, bed and amenities are so nice I wish we were staying longer! Highly recommended.
Stayed 1 night in Jan 2026

10/10 Excellent

Graham

Stayed 1 night in Jan 2026

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Spotless. And the breakfast was outstanding!
Stayed 1 night in Jan 2026

10/10 Excellent

Mackenzie

Stayed 1 night in Jan 2026

10/10 Excellent

Beth

Liked: Cleanliness, property conditions & facilities
This is an amazing hotel. The amenities and service are fantastic
Stayed 1 night in Jan 2026

10/10 Excellent

Richard, Subiaco

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Within a few minutes walking from arrival hall. Quiet and large rooms. Good onsen. Enjoyed the buffet breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff an amazing breakfast buffet, the onsen was perfect after a long travel day And a great location just off the international terminal
Stayed 1 night in Jan 2026

10/10 Excellent

Jason, Reno

Stayed 1 night in Jan 2026

8/10 Good

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast overpriced & poorly organized, understaffed.
Stayed 1 night in Jan 2026

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service
Nice, roomy hotel room by Japan standards. Not overly expensive for a hotel in an international airport concourse.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan, West Chester

Stayed 1 night in Jan 2026

10/10 Excellent

Kristen

Stayed 1 night in Dec 2025

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness
Amazing hotel
Stayed 1 night in Jan 2026

8/10 Good

Aw

Stayed 1 night in Jan 2026

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, property conditions & facilities
I booked a room without breakfast so I cannot comment on the breakfast. It is my second stay here and I would happily return
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness
Clean room. Great staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas

Staff were knowledgeable and helpful. Room was extremely clean and a great size. We
Stayed 1 night in Dec 2025