See all properties

The Westin Seattle

4.0 star property

Choose dates to view prices

Photo gallery for The Westin Seattle

Breakfast, lunch, dinner served; American cuisine
Luxury Suite, 1 King Bed, Non Smoking | Living room
View from property
Premium bedding, down duvets, pillow-top beds, minibar
Wine bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Bar

Explore the area

View in a map
1900 5th Ave, Seattle, WA, 98101
  • Place, Pike Place Market
    ‪6 min walk‬
  • Place, Space Needle
    ‪14 min walk‬
  • Place, Seattle Waterfront
    ‪17 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(134 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(89 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, City View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, City View

9.2 out of 10
Wonderful
(34 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds, Non Smoking, City View

8.6 out of 10
Excellent
(28 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, Non Smoking, City View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed, Non Smoking, City View

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds, Non Smoking, City View

8.8 out of 10
Excellent
(13 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 30 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed with Sofa bed, Non Smoking (View)

Premium bedding, down duvets, pillow-top beds, minibar

Grand Room, 1 King Bed with Sofa bed, Non Smoking (View)

9.4 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room, 2 Double Beds, Non Smoking (View)

Premium bedding, down duvets, pillow-top beds, minibar

Grand Room, 2 Double Beds, Non Smoking (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite, 1 King Bed, Non Smoking

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Luxury Suite, 1 King Bed, Non Smoking

  • 91 sq m
  • 1 bedroom
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds, Non Smoking, City View (Hearing Accessible)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, City View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Non Smoking, City View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed, Non Smoking, City View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Hyatt Regency Seattle
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 4,416 reviews
The price is €148
includes taxes & fees
22 Nov - 23 Nov
Hyatt Regency Seattle

About this property

The Westin Seattle

Hotel with an indoor pool, 7-minute walk to Pike Place Market
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and valet parking. Change of bedsheets is available on request.
The Westin Seattle offers 891 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Seattle hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Westin Seattle. During your stay, you're just a quick walk from Pike Place Market. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at Relish Burger Bistro
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the central location
  • Within a 10-minute walk of Pike Place Market and Seattle Convention Center Arch Building
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Westin Seattle offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 30 meeting rooms are available. Event space at this hotel measures 66563 square feet (6184 square meters) and includes conference space. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the business-friendly The Westin Seattle. Parking is available for a fee.

This 4-star Seattle hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11:00 AM.
Relish Burger Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
1900 Fifth - This wine bar serves dinner and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 60 per night; includes in/out privileges)
  • Valet parking on site (USD 68 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1900 Fifth
  • Relish Burger Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 30 meeting rooms
  • 66,563 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 47 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day
  • Destination fee: USD 28 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 10 per person
  • Fee for in-room wireless internet: USD 19.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 60 per night (in/out privileges)
  • Valet parking fee: USD 68 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Seattle Westin
Westin Hotel Seattle
Westin Seattle
Westin Seattle Hotel
Westin Hotel
The Westin Hotel Seattle Wa
The Westin Seattle Hotel Seattle
The Westin Seattle Hotel
The Westin Seattle Seattle
The Westin Seattle Hotel Seattle

The Westin Seattle Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 712 out of 1233 reviews
Rating 8 - Good. 243 out of 1233 reviews
Rating 6 - Okay. 141 out of 1233 reviews
Rating 4 - Poor. 71 out of 1233 reviews
Rating 2 - Terrible. 66 out of 1233 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ana

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Amber

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Carole

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 2 nights in Jul 2025

4/10 Poor

Margarita

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel is dated and in need of repair or updating, the service is slow and/or non-existent, the elevator wait is obnoxious, the pool and deck area are dirty.
Stayed 2 nights in Aug 2025

8/10 Good

Heather, Salem

Travelled with family
Liked: Cleanliness, staff & service
The Westin is well located centrally to a wide variety of Seattle's downtown attractions. I really liked the location. Our room was musty smelling when we got there, but opening the window solved that.
Stayed 2 nights in Aug 2025

10/10 Excellent

yolanda

Stayed 1 night in Jul 2025

6/10 Okay

Mary

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the restaurant inside the hotel (relish) was very expensive and not very good.
Stayed 2 nights in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, but pricey. Friendly staff. Room was clean overall but the carpet had two large and suspicious-looking stains. One was even sticky. Didn’t appreciate the snack charges after we were told there was a credit for food. Turns out it doesn’t apply to room snack bar, only the restaurant snack bar. 🙄
Stayed 2 nights in Aug 2025

10/10 Excellent

Cyrus

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Stressful for tired travelers

Only one person on desk. HUGE LINE! Communication regarding perks different from whomever you talked to.
Stayed 1 night in Aug 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in, was allowed to check in four hours early. Very kind staff.
Stayed 1 night in Aug 2025

10/10 Excellent

JOSEPH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit pricey, and we had problem using room key to exit parking so had to pay twice. Was told I would be credited for the preparking
Stayed 1 night in Aug 2025

2/10 Terrible

Whitney

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
Elevator situation needs to be addressed. They need to stagger check-in/out times to not bog up the elevators. The stairwell is locked once you are on the stairs so you are stuck in there until you get to the 3rd floor to exit, and that’s only if you see the handwritten signs to exit on that floor, if you miss those you get out down at the loading dock. It’s a mess. We had someone in our group unable to do 15 flights of stairs and she had to wait 45 minutes for an elevator.
Stayed 2 nights in Jul 2025

6/10 Okay

Aylin

Travelled with family and small children
Property needs good lighting and updates. Around property there is a lot of people affected by drug abuse and homelessness. My family did not feel safe
Stayed 2 nights in Jul 2025

6/10 Okay

Roxane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the check in was horrible. I had to park 2 blocks away & pay. I booked a king suite got a double standard :(
Stayed 1 night in Jul 2025

2/10 Terrible

Dominic

Travelled with group
Disliked: Staff & service, property conditions & facilities
This hotel is not worth the money, and certainly not a high end hotel. Whilst the room itself was lovely and the view was stunning, the overall hotel feels more like a sausage factory/convention centre. Nothing about this hotel feels personal, and the service - whatever is left of it - might as well have been replaced by a robot. - we were a group of 4, one couple and two friends traveling together. One room wasnt ready for quite some time (not ideal after a long haul flight), for the other one they couldn't separate the beds despite having requested that prior to our arrival - check in: long queues, no smile, no thank you, no "anything else i can do for you" What made it worse, was that we got approached by the concierge Jennifer who saw us trying to order an Uber to the cruise ship port... and offered a "complimentary shuttle service to the terminal", only to then find out (once dropped off by the driver called Kamal Fuad) that the fare was double than what the Uber would have cost us. Utter disbelief and a very shady and misleading way to rip off tourists. I'm afraid the Westin has become a glorified BestWestern/Travelodge - there are nicer and more value for your money hotels in that area. Really, really disappointed and not a great start to our holiday! Dear hotel - I don't expect an apology nor do i want a voucher for another stay (as none of us will ever come back). However, at very least you could offer to refund us the fair for your "complimentary" shuttle ser
Stayed 2 nights in Jul 2025

8/10 Good

Kerra

Stayed 1 night in Jul 2025

10/10 Excellent

Hangin' With The

Stayed 4 nights in Jul 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service
Location
Stayed 1 night in Jul 2025

4/10 Poor

Alice

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Upon arrival was told valet was full and had to self park. Was given poor instructions for finding garage and took over 25 minutes to park. Stood in line for over an hour to check-in. Room was hot and smelly when we finally got to our room. Overall it was disappointing and I was sad that was my first impression for how expensive it was to stay.
Stayed 1 night in Jul 2025