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25 Mar 2019 by Devi
Dear Value Guest, We are very sorry to hear that you had a bad experience at our hotel. We would like to inform you that we are taking action on the matter to get it resolved. We appreciate your feedback and we always take feedback on board as it is the only way to ensure we are delivering an excellent service to our customers. There is no excuse for behavior like this and we are taking it very seriously and putting corrective methods in place with immediate effect. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel Again, deepest apologies for what happened and we thank you for your feedback. With much appreciation,
8 Nov 2018 by Devi
Dear Michi, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation,
14 Sep 2018 by Devi
Dear Value Guest, I'm sorry to hear the rooms weren't up to the standard you've come to expect from us Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation,
The property is closed during April, May, June and July.
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, tour/ticket assistance, and concierge services are also featured at Ping Hotel Seminyak. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Seminyak hotel.
Available in all rooms: Free WiFi
Free self parking , Parking (limited spaces)
Ping Hotel Seminyak offers 49 accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a continental breakfast daily.
Ping Restaurant – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Ping Hotel Seminyak offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.
For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
