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Sutera Hotel

3.0 star property

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Photo gallery for Sutera Hotel

Fountain
Exterior
Lobby sitting area
2 outdoor pools, pool loungers
Front of property

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

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77 & 78 , Persiaran S2/B2, Seremban 2, Seremban, Negeri Sembilan, 70300
  • Place, Palm Mall, Seremban
    ‪4 min drive‬
  • Place, Terminal One Mall
    ‪7 min drive‬
  • Place, Gunung Angsi
    ‪8 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Queen Room

Standard Queen Room

Standard Queen Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Sutera Hotel

This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a children's pool, dry cleaning, and laundry facilities.
Sutera Hotel offers 84 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Seremban hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
During your stay at Sutera Hotel, you'll be close to Palm Mall, Seremban. You'll find features like free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 3-minute drive from Palm Mall, Seremban and 6 minutes from Taman Tasik Seremban
Sutera Hotel offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at Sutera Hotel.

Smoking is allowed in designated areas at this 3-star Seremban hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Sutera Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 15 for adults and MYR 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 20
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 15 for adults and MYR 7 for children
  • Early check-in fee: MYR 20 (subject to availability)
  • Late check-out fee: MYR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sutera Hotel Seremban
Sutera Seremban
Sutera Hotel Hotel
Sutera Hotel Seremban
Sutera Hotel Hotel Seremban

Sutera Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 6 out of 74 reviews
Rating 8 - Good. 16 out of 74 reviews
Rating 6 - Okay. 25 out of 74 reviews
Rating 4 - Poor. 15 out of 74 reviews
Rating 2 - Terrible. 12 out of 74 reviews

5.2/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Siew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel.

Filthy room. Sheets & towels were stained. Latch on door was broken. Never stay there again.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

So so if given the price is cheap

Room is smelly, lots of cigarette buds outside the room window. Bed sheets are stained but bed is comfortable. Air conditioner is powerful and cold.
Stayed 2 nights in Nov 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bilik bersih. Cuma, maklumbalas sistem yang menyatakan bahawa saya sudah boleh mendaftar, sangat lambat sehingga saya terpaksa menunggu untuk satu tempoh yang lama. Penerangan tentang pakej bayaran yang agak mengelirukan. Say kena bayar deposit untuk setiap bilik sedangkan di tempat lain bayaran deposit hanya dibayar sekali atau satu sahaja untuk semua jumlah bilik yang ditempah. Selak pintu ada yang sudah patah. Layanan kakitangan mesra dan membantu.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Yuyin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty sheets, dirty curtains, smelling closets, bath towel is not clean, but the staff is very kind and very helpful when needed
Stayed 1 night in Dec 2019
Verified

8/10 Good

haikal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall ok
Stayed 1 night in Sep 2019
Verified

6/10 Okay

WM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Having pool facility
Stayed 1 night in Sep 2019
Verified

4/10 Poor

ANNY

Disliked: Cleanliness, staff & service, amenities
The room smells of cigarette smoke, the less friendly staff especially the receptionist counter and I will never come to this hotel again
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility so bad.room condition is not as aspected...
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Bilik sudah lama x d sengara...langsir yg hampir jatuh,tile pecah2
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Nurashikin

Disliked: Staff & service
Easy for check-in and check-out process. The room smells like old furniture and it is unpleasant smell
Stayed 1 night in May 2019
Verified

8/10 Good

CHEUNG

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in good location very near to the malls and area center. However the facilities are serious wear, the amenities are not clean up for the claimed 3-Star hotel standard. No towels in room, the receptionist gave me one towel at check-in, The hotel is a nice building with pretty architect, maybe it is not in a tourist or business area so it doesn't want to maintain or upkeep. Staff is super nice and friendly though. Overall it is OK for a stop-by.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Boleh la
Stayed 1 night in Jan 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t do wat I had been requested ( decorate room ).just wasting money
Stayed 2 nights in Nov 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not really clean
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its my second time and it was nice except the water pressure for shower is not satisfied me after long hour drive. hihi... Room was nice and gonna book again.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Menu Sarapan Terhad

Bersih & Selesa namun pilihan menu sarapan terlalu terhad
Stayed 1 night in Aug 2018
Verified

6/10 Okay

imcool

Liked: Staff & service
Disliked: Cleanliness, room comfort

x best langsung..kotor

kotor.. x menarik langsung.. kolam tlalu dalam...kolam.kanak2 pun dalam..makanan x sedap... bilik air kotor sgt... korido kotor sgt..penuh ngan puting rokok...
Stayed 1 night in Aug 2018
Verified

8/10 Good

Christopher

Awsome

great stay everything was perfect
Stayed 2 nights in Aug 2018
Verified

4/10 Poor

Guest

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended

Nice to see from outside.. But once u check in.. It is quite bad hotel.. Water heater not function, request for kettle and was given malfunction.. Doubtful to use swimming pool.. Corridor also very dirty.. May b only my bad day
Stayed 1 night in Jul 2018
Verified

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so good

Not so good
Stayed 2 nights in Jun 2018
Verified

2/10 Terrible

Nizam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and smelly toilet.

Terrible dirty and smelly toilet. Parking space in basement with no light, dark. Corridor wall with liquid splatter mark. Hotel staff were not friendly, I need to shout from the outdoor lobby to request the luggage trolley to unload my stuff from my car, the staff was so lazy to pickup the trolley. But when she passed me the trolley, it was no sincerity, without smile, no eye contact, no welcome greeting, hard and tight face, put the trolley about 5m from my car and leave it there so i have to pick it up by myself.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Clean room and good facilities. Near Aeon S2. Near Seremban city.
Stayed 1 night in Apr 2018
Verified

6/10 Okay

Nita

Disliked: Cleanliness, property conditions & facilities

So-so stay experience

No towels in our family room. Requested to be sent to room but no action taken at all until the time we check out the next day. Quite disappointed.
Stayed 1 night in Apr 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good location

Good location. Near to shopping complex and shop. Near to my working place. But facilities not in good condition. Short stay and for working purposes should value for money
Stayed 1 night in Apr 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

No water heater..dusty furniture

Despite of the room..the door also didn't have a safety lock.Other matter is just alright.
Stayed 1 night in Apr 2018