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UrCove By Hyatt Shantou Xinyicheng Huanghe Road

3.0 star property

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Photo gallery for UrCove By Hyatt Shantou Xinyicheng Huanghe Road

Exterior
Executive Room
Exterior
Restaurant
Superior Single Room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
No.2, Keji Middle Road, Shantou, Guangdong provice, 515000
  • Place, Shantou Museum
    ‪6 min drive‬
  • Place, Chaoshan Stadium
    ‪6 min drive‬
  • Place, Dahao Ancient City
    ‪14 min drive‬
  • Airport, Shantou (SWA-Jieyang Chaoshan Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • 3 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Single Room

Luxury Single Room

Luxury Single Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room

Luxury Twin Room

Luxury Twin Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

UrCove By Hyatt Shantou Xinyicheng Huanghe Road

Hotel in Shantou with free parking
Along with concierge services, this hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in. Housekeeping is available on request.
UrCove By Hyatt Shantou Xinyicheng Huanghe Road offers 142 air-conditioned accommodations with free minibar items and espresso makers. Each accommodation is individually furnished and decorated. Televisions come with smart speakers. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and toothbrushes and toothpaste.

This Shantou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at UrCove By Hyatt Shantou Xinyicheng Huanghe Road, you'll be close to Shantou the Mixc. You'll find features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • Just a 3-minute drive from Shantou the Mixc and 5 minutes from Jinsha Park
UrCove By Hyatt Shantou Xinyicheng Huanghe Road offers its guests concierge services, laundry facilities, and express check-in. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Shantou hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 50 for adults and CNY 50 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 50 for adults and CNY 50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

UrCove by Hyatt Shantou Hi Tech The Mixc
UrCove by Hyatt Shantou Hi-Tech The Mixc Hotel
UrCove by Hyatt Shantou Hi-Tech The Mixc Shantou
UrCove by Hyatt Shantou Hi-Tech The Mixc Hotel Shantou

Reviews

UrCove By Hyatt Shantou Xinyicheng Huanghe Road Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 21 out of 24 reviews
Rating 8 - Good. 2 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

Reviews

10/10 Excellent

Seng Poon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

kang

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Stay

New hotel. Clean. Spacious. Staff Mr Zhuang and his team very helpful and nice.
Stayed 5 nights in Jun 2025

10/10 Excellent

Cheng Hwee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff n great environment
Stayed 5 nights in Jun 2025

10/10 Excellent

Chee Yeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

**Excellent Stay with Outstanding Hospitality –

**Excellent Stay with Outstanding Hospitality – Special Thanks to 小庄!** My stay at Urcove Hotel was truly enjoyable, thanks to the warm and attentive service. A special shout-out to 小庄 (Xiao Zhuang) at check-in—they were incredibly friendly, sincere, and went above and beyond by providing their WeChat contact for seamless communication during my stay. Having direct access to assistance made me feel well taken care of, and it’s clear the staff genuinely want guests to have a great experience. The room was comfortable, and the amenities met my needs perfectly. The only minor hiccup was that room service entered despite the "Do Not Disturb" sign, but this was a small issue in an otherwise flawless stay. Overall, I highly recommend Urcove Hotel, especially for the exceptional hospitality shown by 小庄 and the team. Thank you for making my stay so pleasant—I’d gladly return!
Stayed 5 nights in Jun 2025

10/10 Excellent

KAM WING, MARKHAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast buffet
Stayed 1 night in May 2025

10/10 Excellent

Chau Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a new hotel and overall experience is great. Just they didn’t expect max capacity for the Easter long weekends we stayed and under staffed, even they are trying to be helpful. Overall I would come again given beds are very comfortable and service is excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Hoi Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mei Ling Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體十分滿意，會再入住
Stayed 3 nights in Jul 2025

10/10 Excellent

patricia

Travelled with group
Liked: Property conditions & facilities
Stayed 8 nights in Jun 2025

10/10 Excellent

chor sang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台服務態度非常好 👍 餐廳的美食好吃
Stayed 2 nights in May 2025

10/10 Excellent

Diogo Rodrigo

Business traveller
Liked: Property conditions & facilities
This is a very confortable and clean hotel. It is well located. Breakfast offers western food. Room is relatively spacious. Complementary drinks and soda are offered free of charge. Access through taxi is not ease as the English name is not found at Didi app. My taxi driver drove me to a wrong one. In overall, I highly recommend it.
Stayed 3 nights in May 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店浴室內沒有放衣服的位置
Stayed 2 nights in May 2025

10/10 Excellent

yeemaneva

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

乾淨 整潔

酒店很新，很乾淨，推薦 不過叫外賣不方便。出入需要滴滴出行。
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店房间（尤其是床）很舒适。电视还能投屏很棒。还有机器人送外卖很方便。感谢Kid帮我处理跟外卖有关的问题。很棒的体验～谢谢Kid~
Stayed 1 night in Apr 2025

10/10 Excellent

yeemaneva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店距離高鐵及景點不遠，設施很新淨，晚上睡覺很寧静，員工態度很好，下次會再入住凱悦品牌的逸扉酒店。
Stayed 1 night in Apr 2025

8/10 Good

PO LING

Stayed 3 nights in Apr 2025

10/10 Excellent

Wing Yi Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025