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Andaz Shenzhen Bay offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 10732 square feet (997 square metres) and includes conference space. The luxury Andaz Shenzhen Bay also features multilingual staff, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Shenzhen hotel is smoke free.
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Andaz Shenzhen Bay offers 220 accommodations with free minibar items and minibars. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. Beds feature premium bedding. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a continental breakfast daily.
Bar 1919 – On-site cocktail bar.
五月花 – This coffee shop only serves light fare. Open daily.
东室 – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
西室 – This steakhouse specialises in Modern European cuisine and serves lunch and dinner. Open daily.
谧园 – This fine-dining restaurant specialises in Fusion cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, mobile payments and Alipay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our ratings system.
