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Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

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Photo gallery for Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

Lobby
Suite, 2 Bedrooms, Accessible, Club lounge access
Front of property
Garden
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
3018 Nanhu Road Luohu District, Shenzhen, Guangdong, 518001
  • Place, Dongmen Pedestrian Street
    ‪5 min walk‬
  • Place, The MixC Shopping Mall
    ‪17 min walk‬
  • Place, Luohu Port
    ‪6 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite

Premium bedding, down duvets, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite, 1 King Bed, Club lounge access

Premium bedding, down duvets, in-room safe, desk

Junior Studio Suite, 1 King Bed, Club lounge access

  • 64 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Room, 2 Single Beds, Club lounge access

Junior Room, 2 Single Beds, Club lounge access

Junior Room, 2 Single Beds, Club lounge access

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Accessible, Club lounge access

Suite, 2 Bedrooms, Accessible, Club lounge access

Suite, 2 Bedrooms, Accessible, Club lounge access

  • 192 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite, 1 King Bed, Club lounge access (High Floor)

Premium bedding, down duvets, in-room safe, desk

Junior Studio Suite, 1 King Bed, Club lounge access (High Floor)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite, 1 King Bed (Living and Dining Areas)

Premium bedding, down duvets, in-room safe, desk

Junior Studio Suite, 1 King Bed (Living and Dining Areas)

9.0 out of 10
Wonderful
(2 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Jetted Tub

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed, Jetted Tub

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite, 1 King Bed (High Floor)

Premium bedding, down duvets, in-room safe, desk

Junior Studio Suite, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite, 1 King Bed (High Floor, Living and Dining Areas)

Premium bedding, down duvets, in-room safe, desk

Junior Studio Suite, 1 King Bed (High Floor, Living and Dining Areas)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG offers 312 air-conditioned accommodations with DVD players and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Yuan Spa has 10 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG. During your stay, you're just a quick walk from Dongmen Pedestrian Street. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy Chinese cuisine while dining at Fortune Court Chinese
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, massages, or body treatments at Yuan Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 7 minutes by foot from Dongmen Pedestrian Street and a 4-minute drive from Huaqiangbei
  • Airport shuttle service available for a fee
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 9257 square feet (860 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Fortune Court Chinese - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Prego Italian Restaurant - This restaurant specializes in Italian cuisine and serves dinner only.
Brew House - This brewpub serves breakfast, lunch, and dinner.
Vienna Cafe - Onsite café.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 170 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brew House
  • Fortune Court Chinese
  • Prego Italian Restaurant
  • Vienna Cafe

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 9,257 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Front entrance ramp
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 233.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 170 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Hotel Landmark
Crowne Plaza Hotel Landmark Shenzhen
Crowne Plaza Hotel Shenzhen
Crowne Plaza Landmark
Crowne Plaza Landmark Shenzhen
Landmark Shenzhen
Shenzhen Crowne Plaza Hotel
Shenzhen Landmark
Crowne Plaza Shenzhen
Crowne Plaza Hotel And Suites Landmark Shenzhen
Shenzhen Crowne Plaza

Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 411 out of 793 reviews
Rating 8 - Good. 291 out of 793 reviews
Rating 6 - Okay. 59 out of 793 reviews
Rating 4 - Poor. 15 out of 793 reviews
Rating 2 - Terrible. 17 out of 793 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Susan

The room was perfect and the staff are wonderful
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Soon Tiang

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Older hotel, but location close to lots of food options and shopping. Also, excellent staff service.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

SHOKE Y

Liked: Cleanliness, staff & service
I was upgraded to the bigger room, overall good stay with friendly staff. Bed was comfortable and location is convenient.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jen Aik

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time. Room was spacious Loved the bath Special thanks to the cleaner who always greeted us with a big smile and was always making sure our rooms were spotless.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Nice clean room
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 1 night in Nov 2024
Verified

8/10 Good

Wai Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, service and breakfast
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

JAE HYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic and comfortable hotel

Very comfortable and classic hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Yiu Cheung Jack

Liked: Cleanliness, staff & service, amenities
everytthing alright, but the pool under maintenanced, thus up mu Guest Room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked two king bed standard rooms which were upgraded by a single tier. The new King bed suites were eally spacious. The staff provided good service too.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were great and friendly and location was great. Cleaning staff did a great job at keeping everything spotless during our entire stay. Lots of shopping and dining options.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

shuzhi

Liked: Cleanliness, staff & service, amenities
Very good But we paid premium room rate Premium upper floor So money worth
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Yin

Liked: Staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious rooms.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Shu-Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staffs are very friendly.
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

CHRIS KWOK YOW

Liked: Cleanliness, amenities, property conditions & facilities
We pay for deposit 1000Cny only for two breakfast but they deduct 400CNY they said one breakfast is 100cny supposed 200cny only where to ask for refund can you give me the email address thanks
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Spacious, good location, clean,
Stayed 1 night in Nov 2024
Verified

8/10 Good

sui ling shirley

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 1 night in May 2023
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Friendly and helpful staff. Very accommodating to our requests - extra towels, firmer pillows , late checkouts etc Hotel close the Huagiangbei and Dongman shopping area. The room we stayed in is very spacious. We had a wonderful time in Shenzhen.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service and care to ensure flawless stay,
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Boon Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size of the hotel room. Easy walk to station and shops. The staffs are very friendly and helpful. Will stay here again on my next trip.
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Mimi

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast staff, especially Rosa Zhang,and check-in staff exceptional. Rooms are large and clean, but property is just a little dated. Good value for money.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Great service. Upgraded to large room 480 sq. Ft. H24 th floor. Quiet. Excellent staff. Special compliment to concierge, especially Claire Ye. Will come back
Stayed 3 nights in Oct 2025