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Crowne Plaza Shenzhen Longgang City Centre by IHG

4.5 star property

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Photo gallery for Crowne Plaza Shenzhen Longgang City Centre by IHG

Club Suite, 1 King Bed, Non Smoking | Exterior
3 restaurants; breakfast, lunch and dinner served
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
9009 Longxiang Avenue, Longgang District, Shenzhen, Guangdong, 518172
  • Place, Longgang Vanke Plaza
    ‪16 min walk‬
  • Place, Crane Lake Fortified Hakka Village and Hakka Culture Museum
    ‪20 min walk‬
  • Place, Shenzhen Longgang Long Park
    ‪3 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room

Hair dryer, bathrobes, slippers, towels

Standard Room

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Non Smoking, Club lounge access

Minibar, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Non Smoking, Club lounge access

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room (Upgrade)

Hair dryer, bathrobes, slippers, towels

Standard Room (Upgrade)

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (High Floor)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (High Floor)

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, Multiple Beds (Top Floor)

Presidential Suite, Multiple Beds (Top Floor)

Presidential Suite, Multiple Beds (Top Floor)

  • City view
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Hair dryer, bathrobes, slippers, towels

Standard Room, 1 King Bed, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Non Smoking, Club lounge access

Minibar, in-room safe, desk, iron/ironing board

Premium Room, 2 Single Beds, Non Smoking, Club lounge access

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking (High Floor)

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking (High Floor)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Hair dryer, bathrobes, slippers, towels

Standard Room, 1 King Bed, Accessible Bathtub

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Single Beds (Standard)

Family Room, 2 Single Beds (Standard)

Family Room, 2 Single Beds (Standard)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed (Standard)

Family Room, 1 King Bed (Standard)

Family Room, 1 King Bed (Standard)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Shenzhen Longgang City Centre by IHG

3 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, 24-hour room service, and a business center. Housekeeping is not available.
Crowne Plaza Shenzhen Longgang City Centre by IHG offers 374 air-conditioned accommodations with DVD players and minibars. Televisions come with pay movies. Bathrooms include bathrobes, slippers, and hair dryers.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include a sauna and a fitness center.
Our customers tell us they enjoy the room service at Crowne Plaza Shenzhen Longgang City Centre by IHG. During your stay, you'll be within walking distance of Crane Lake Fortified Hakka Village and Hakka Culture Museum. Enjoy features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy Chinese cuisine while dining at Fortuna Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 2-minute drive from Crane Lake Fortified Hakka Village and Hakka Culture Museum and a few minutes from Longgang Dragon Park
Crowne Plaza Shenzhen Longgang City Centre by IHG offers its guests a sauna and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly Crowne Plaza Shenzhen Longgang City Centre by IHG also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This 4.5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Fortuna Restaurant - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Cafe 2011 - This restaurant serves breakfast, lunch, and dinner. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Sakura Japanese Teppanyak - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 175 for adults and CNY 96 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe 2011
  • Fortuna Restaurant
  • Lobby Lounge
  • Portofino
  • Sakura Japanese Teppanyak

Things to do

  • Billiards/pool table
  • Gym
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 18 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
All guests, including children, are required to present a valid government-issued ID card at check-in.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 233.3 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 175 for adults and CNY 96 for children
  • Rollaway bed fee: CNY 233.3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Hotel Longgang City Centre
Crowne Plaza Longgang City Centre
Crowne Plaza Shenzhen Longgang City Centre Hotel
Crowne Plaza Shenzhen Longgang City Centre

Crowne Plaza Shenzhen Longgang City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 159 out of 308 reviews
Rating 8 - Good. 121 out of 308 reviews
Rating 6 - Okay. 18 out of 308 reviews
Rating 4 - Poor. 3 out of 308 reviews
Rating 2 - Terrible. 7 out of 308 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Always a good stay
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Nga Yan Joyce

Liked: Cleanliness, staff & service, amenities
My guest was staying Crown Plaza for 4 nights. She felt very good as the staff is helpful always and breakfast is good.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Hans

Liked: Cleanliness, amenities, property conditions & facilities
Very good cleaning staff and staff in general
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I chose this hotel even though it is quite far from the Universiade Sports Center where the concert was because it had good reviews on its cleanliness, and I was not disappointed. The amenities were very good, the staff friendly and helpful, but most importantly, the rooms were non-smoking!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

WAI HONG VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very comfortable stay. Breakfast was good. Offering a variety of choice.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
B
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kheng Leong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Hotel is nice and new, very clean. Club room floors are good but the club lounge is small for a hotel like this. WiFi is not good for westerner.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Wai Yee Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too hot at breakfast coffee shop.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Allow early check in and late Check out
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
000
Stayed 1 night in Apr 2025
Verified

8/10 Good

shingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも使ってます　綺麗だし問題はありません
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

MYUNGJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
신선했습니다
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
工作人员非常helpful
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk hotel med uovertruffen morgenmad

Jeg har overnattet her flere gange og som altid var det også denne gang en super oplevelse. Specielt morgenmaden er ganske enkelt uovertruffen. Kommer helt sikkert igen
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

reiko

Liked: Cleanliness, staff & service, property conditions & facilities
良かったです
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Samuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel perfetto per Longgang district

Hotel valido completo di tutti i servizi e in zona servita di locali e servizi. Colazione super per qualsiasi gusto ed esigenza. Completato con piscina interna, palestra centro massaggi. E' situato nel distretto di Longgang quindi a più di un'ora dai distretti di downtown come Futian e Nanshan, nonchè dall'aeroporto.
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Marianne Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kan varmt anbefales

Rent og veludstyret værelse og godt udvalg i restauranten. Personalet er venligt og imødekommende.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Ka Fai Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店非常方便，服務人員從進門開始到前台還有餐廳都非常親切
Stayed 2 nights in Aug 2023
Verified

4/10 Poor

koki

Liked: Cleanliness, staff & service, amenities
ホテル自体は非常にきれいで、部屋は広くて設備も問題ない、スタッフの対応も丁寧でした。本当に評価したいとお思いますが、隣接してるクラブは夜中(4時)までずっとどんどんドンの音がしててなかなか寝れませんでした。非常に残念でした！
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Ka Wing

Liked: Cleanliness, staff & service, room comfort

Winter Syndrome

Crown Plaza is a good hotel but it commits the same mistake like other hotels, i.e. turn off air-conditioning in Winter which makes the air inside the room very stuffy and hot while outside is cold. However, they responded very fast and turned on room air-conditioning within a couple of hours after I called the front desk.
Stayed 5 nights in Dec 2021
Verified

10/10 Excellent

Antti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Hotel was clean and quiet. Breakfast was very good. Overall I can't complain about anything. Location maybe not quite so central but for my purposes it was good enough.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service
Very clean and very comfortable. Buffet is one of the best in the area and good price.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

ok stay

It was an ok stay. Service was fine and room was clean, nothing is special.
Stayed 3 nights in Apr 2020