See all properties

Genpla Hotel Shenzhen Qianhai

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Genpla Hotel Shenzhen Qianhai

Library
Exterior
Buffet
Lobby sitting area
Library

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Guiwan 4th Road No. 99, Shenzhen, Guangdong, 518000
  • Place, Xin'an Nantou Ancient City
    ‪8 min walk‬
  • Place, Zhongshan Park
    ‪3 min drive‬
  • Place, Shenzhen University
    ‪3 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Single Room

Standard Single Room | View from room

Standard Single Room

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Single Room

Superior Single Room | View from room

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | View from room

Superior Twin Room

  • City view
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Outdoor pool, open 7:00 AM to 9:30 PM, pool loungers
Genpla Hotel Shenzhen Nanshan
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 6 reviews
Genpla Hotel Shenzhen Nanshan

About this property

Genpla Hotel Shenzhen Qianhai

2 restaurants, a 24-hour fitness center, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and laundry facilities. Housekeeping is available on request.
Genpla Hotel Shenzhen Qianhai offers 336 air-conditioned accommodations with complimentary bottled water and bathrobes. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Genpla Hotel Shenzhen Qianhai, you're just a quick walk from Xin'an Nantou Ancient City. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at 星璞·前海湾餐厅, a buffet restaurant that serves Asian cuisine
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by foot from Xin'an Nantou Ancient City and a 2-minute drive from Qianhai Vanke International Conference Center
There are 2 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. Event space at this hotel measures 4090 square feet (380 square meters) and includes conference space. A 24-hour fitness center, a library, and a vending machine are also featured at the luxury Genpla Hotel Shenzhen Qianhai. Self parking is free.

This 4.5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
星璞·前海湾餐厅 - This buffet restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
星璞·深圳湾餐厅 - This buffet restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CNY 98 for adults and CNY 49 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 星璞·前海湾餐厅
  • 星璞·深圳湾餐厅

Things to do

  • 24-hour gym
  • Books
  • Library
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 4,090 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 22 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Genpla Hotel Shenzhen Qianhai

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 98 for adults and CNY 49 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, UnionPay QuickPass, and WeChat Pay
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Genpla Shenzhen Qianhai
Genpla Hotel Shenzhen Qianhai Hotel
Genpla Hotel Shenzhen Qianhai Shenzhen
Genpla Hotel Shenzhen Qianhai Hotel Shenzhen

Genpla Hotel Shenzhen Qianhai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 56 reviews
Rating 8 - Good. 14 out of 56 reviews
Rating 6 - Okay. 7 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Yujie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to subways and 3 big malls (5mins walking)
Stayed 5 nights in Aug 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jun 2025

10/10 Excellent

stella yuklan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常滿意的酒店

這洒店的工作人員是用心去工作，我在退房後在大堂候車，看到大堂處理行李員工，處理客人之間事情非常有禮和快捷，我等網約車司機找地點有小問題，我找前台的服務員幫忙，一位年輕人，他馬上幫助拍照片send去司機，還幫忙拿行李出門，非常感謝，早餐時也看到有經理巡視餐廳，員工清潔俾其他酒店更好，房間清潔也十分到位，下次到深圳一定住回這家酒店
Stayed 2 nights in May 2025

10/10 Excellent

MING SAN

Stayed 2 nights in Apr 2025

8/10 Good

Rita

Stayed 1 night in Aug 2024

8/10 Good

Poon King Kong

Stayed 3 nights in Aug 2024

10/10 Excellent

ADELA CHING YAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe the hotel it’s quite new from its facilities. The room is clean, and they have hardwood floors instead of carpets which I prefer. Staff are friendly. The hotel is very close by a large mall, around 3 mins walk. Don’t expect much view from the room, it’s mainly surrounded by roads. Sound proof though, can’t hear the traffic at all. The only thing I didn’t like was the scent of the body wash. The shampoo and conditioner smells ok but the body wash smells a bit weird. I ended up using shampoo to wash my body. Also I didn’t like they use refillable bottles for body wash, shampoo and conditioner where guests can open up the bottles themselves. It’s good for the environment for not using one time use plastics but it makes me feel like it’s not as sanitary. Overall the hotel is good. Clean, good price, close to the mall the restaurants. I’d stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Joshuatree

Stayed 2 nights in Oct 2025

10/10 Excellent

TAK HUNG EDMUND

Stayed 1 night in Sep 2025

10/10 Excellent

TAK HUNG EDMUND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Pak yan Erik

Stayed 1 night in Jul 2025

6/10 Okay

Shu Pui Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體來講滿意，但最簡單都沒有咖啡粉提供
Stayed 1 night in Apr 2025

10/10 Excellent

Ching C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Pak yan Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通便利职员主动有礼
Stayed 1 night in Apr 2025

10/10 Excellent

Felippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kwok Wing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店服務很好，員工好有禮貌！酒店設施很好，提議洗手間應供應洗水液及細毛巾！ 享用早餐時，餐廳員工態度一流，主動提出幫忙！
Stayed 1 night in Mar 2025

10/10 Excellent

FNB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

S C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Shu Pui Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
最基本咖啡粉沒有提供要通知職員才俾你另外沖涼熱水水力不足
Stayed 1 night in Feb 2025

10/10 Excellent

Kin Ho

Stayed 1 night in Feb 2025

10/10 Excellent

Yin Wai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦

非常棒！地點都算方便，地鐵站就在酒店門口，旁邊也有萬象前海商場，吃喝方便！這次入住還有升級，最意想不到的是，評論酒店後還有精美書籤🤓
Stayed 2 nights in Feb 2025

10/10 Excellent

HSINHUI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025