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Hilton Garden Inn Shenzhen Bao'an

4.0 star property

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Photo gallery for Hilton Garden Inn Shenzhen Bao'an

Reception
Courtyard
Exterior
3 restaurants; breakfast, lunch and dinner served
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No. 529 Xin Sha Road, Bao An District, Shenzhen, Guangdong, 518125
  • Place, Xinqiao Civic Plaza
    ‪3 min drive‬
  • Place, Sanpin Cultural Square
    ‪4 min drive‬
  • Place, Shenzhen World Exhibition & Convention Center
    ‪7 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪12 min drive‬

Room options

View all photos for Twin Beds Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Twin Beds Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Single Beds, City View

  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for City View Suite

Premium bedding, pillow-top beds, in-room safe, individually decorated

City View Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Accessible Bed Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

King Accessible Bed Room

  • Sleeps 2
  • Free Wi-Fi

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includes taxes & fees
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About this property

Hilton Garden Inn Shenzhen Bao'an

This hotel features 3 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and 24-hour room service. Housekeeping is available on request.
Hilton Garden Inn Shenzhen Bao'an offers 222 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they enjoy the overall property condition at Hilton Garden Inn Shenzhen Bao'an. During your stay, you'll be connected to a shopping center, and within walking distance of Xinqiao Civic Plaza. Enjoy features like free WiFi in public areas and free self parking, plus 3 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Xinqiao Civic Plaza and a few minutes from Sanpin Cultural Square
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at Hilton Garden Inn Shenzhen Bao'an. Self parking is free.

Smoking is allowed in designated areas at this 4-star Shenzhen hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily.
Onsite venue - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Noodle Bar - Onsite restaurant.
Lobby Bar - Onsite lobby lounge.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: CNY 113 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Noodle Bar

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches used
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 1 to February 28:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CNY 113 per person
  • Pet deposit: CNY 1000 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hilton Garden Inn Hotel Shenzhen Bao'an
Hilton Garden Inn Shenzhen Bao'an
Hilton Garden Inn Shenzhen Bao'an Hotel
Hilton Garden Inn Bao'an Hotel
Hilton Garden Inn Bao'an
Hilton Garn Inn Bao'an Hotel
Hilton Garden Shenzhen Bao'an
Hilton Garden Inn Shenzhen Bao An
Hilton Garden Inn Shenzhen Bao'an Hotel
Hilton Garden Inn Shenzhen Bao'an Shenzhen
Hilton Garden Inn Shenzhen Bao'an Hotel Shenzhen

Hilton Garden Inn Shenzhen Bao'an Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 205 out of 423 reviews
Rating 8 - Good. 169 out of 423 reviews
Rating 6 - Okay. 35 out of 423 reviews
Rating 4 - Poor. 7 out of 423 reviews
Rating 2 - Terrible. 7 out of 423 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tsz Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

mario burke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times. It is in a great location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Hang

Liked: Cleanliness, amenities, property conditions & facilities
all good in general, clean room, staff are good - help me with the request
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Vicmir

Liked: Cleanliness, amenities, property conditions & facilities
Todo Exelente !
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

Nice location and many restaurant nearby
Stayed 1 night in Aug 2024
Verified

8/10 Good

Arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for five nights and my stay was very comfortable and good. The hotel amenities were alright and the staff was courteous and helpful.
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice for business travel if you are visiting nearby companies. Rooms are large and accommodating.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Hooi Khoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service!

Very friendly and helpful staffs, feel like home. Thanks!
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Good Value
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Environment is good
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Would recommend
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its been nice time Thank you.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

vinh sau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, but wish the staff can understand Cantonese and speak English.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Shuangping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel but not very walkable
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and always have good experiences. My only negative feedback is that everytime i book with Orbitz, the hotel still tries to charge me when i get there.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Hensl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean at that price point and the staff was helpful and friendly. There is a rather empty mall and some restaurants below the hotel. Walkable but still quite far from the nearest metro station.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Everything is clean! Good location and good services. But, one thing is poor english of staff.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hilton Garden Inn is even better than US based Hiltons. Very clean and well managed. Walmart and lots of restaurants are within 50 meters. The subway line 11 is about a 10 minute walk.
Verified

8/10 Good

SEIJI

Liked: Cleanliness
出張で利用しましたが、問題ありませんでした。 ４Fにランドリールームがあり便利でした。
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

SACHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
出張に来るたびこちらを利用させていただいております。近くにショッピングモールとコンビニもあり立地条件もよく非常に過ごしやすく夜も静かです。室内も清掃が整っており快適に過ごせました。また出張の際は利用させていただきたいと思います。
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

HARINO

Liked: Cleanliness, amenities, property conditions & facilities
とても綺麗でした
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kuan cheng

Liked: Cleanliness, staff & service, amenities
非常好的商務住宿體驗，還有免費自助洗衣，下次還會繼續住
Stayed 13 nights in Oct 2025
Verified

8/10 Good

Taku

きれいなホテルでした
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Atsunori

Liked: Cleanliness, staff & service, property conditions & facilities
繫華街から程よく離れており静か。立地条件は少し歩けば繫華街がありショッピングや飲食店が沢山ある。おすすめです。
Stayed 2 nights in May 2025