29 Oct 2019 by Freddie
Dear Valued Guest, Thank you for taking the time to write a review about your recent stay at our hotel. I am glad to hear that all of our staff made every effort to make your stay comfortable. I’ll be sure to share your comments with our team members. Me and my team look forward to welcoming you again to Shenzhen – we enjoyed taking care of you. Thanks again. Regards Freddie
Hilton Shenzhen Futian offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and 17 meeting rooms. Event space at this hotel measures 25833 square feet (2400 square metres) and includes conference space. The luxury Hilton Shenzhen Futian also features tour or ticket assistance, coffee/tea in common area, and concierge services. This 4.5-star Shenzhen hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , High-speed internet access
Available in some public areas: Free WiFi
Parking (limited spaces)
Hilton Shenzhen Futian offers 320 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 42-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower and hairdryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
MIS.U – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
LAN TING – This restaurant specialises in Chinese cuisine. Open daily.
Lobby Lounge – On-site lobby lounge. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.
Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our ratings system.