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Hilton Shenzhen Futian

4.5 star property

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Photo gallery for Hilton Shenzhen Futian

Exterior
Property video
Terrace/patio
Lobby lounge
Outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong, 518000
  • Place, Shenzhen Civic Center
    ‪3 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪8 min walk‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪23 min drive‬

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  • Free Wi-Fi
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4.4 out of 5, Excellent, 715 reviews
The price is €98
includes taxes & fees
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About this property

Hilton Shenzhen Futian

Luxury hotel with 2 restaurants connected to the convention center in Shenzhen
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Hilton Shenzhen Futian offers 320 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 42-inch LCD televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, hair dryers, and toothbrushes and toothpaste.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, XIANGMENG SPA. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
With your stay at Hilton Shenzhen Futian, you'll be connected to the convention center and within walking distance of Shenzhen Convention and Exhibition Center. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at MIS.U, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages at XIANGMENG SPA
  • Services include supervised childcare, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 3-minute drive from Shenzhen Convention and Exhibition Center and a few minutes from Huanggang Border Crossing
Hilton Shenzhen Futian offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 17 meeting rooms. Event space at this hotel measures 25833 square feet (2400 square meters) and includes conference space. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the luxury Hilton Shenzhen Futian.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
MIS.U - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
LAN TING - This restaurant specializes in Chinese cuisine. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 182 for adults and CNY 182 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • LAN TING
  • Lobby Lounge
  • MIS.U

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • 25,833 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 23 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Shenzhen Futian

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 385.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 800.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 182 for adults and CNY 182 for children
  • Fee for in-room wireless internet: CNY 40 per day (rates may vary)
  • Fee for in-room wired internet: CNY 40 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 385.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hilton Hotel Shenzhen Futian
Hilton Shenzhen Futian
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Shenzhen
Hilton Shenzhen Futian Hotel Shenzhen

Hilton Shenzhen Futian Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 260 out of 595 reviews
Rating 8 - Good. 210 out of 595 reviews
Rating 6 - Okay. 68 out of 595 reviews
Rating 4 - Poor. 31 out of 595 reviews
Rating 2 - Terrible. 26 out of 595 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and spacious rooms
Stayed 3 nights in Oct 2025

10/10 Excellent

Gustavo

Stayed 1 night in Oct 2025

10/10 Excellent

Clifford

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for families and business. Variety of shops and shopping centers all within walking distance. 5 minute walk from two subway stations. Staff is fantastic. Housekeeping recognized my daughters pillow fort and left it as is during cleaning.
Stayed 7 nights in Oct 2025

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, amenities
Good
Stayed 1 night in Oct 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
N/o
Stayed 2 nights in Oct 2025

10/10 Excellent

Milad

Stayed 1 night in Oct 2025

10/10 Excellent

Carol, Altadena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is so accessible and easy to get in and out of. They have a great breakfast and the subway is literally in front. Great shopping nearby and super friendly service.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wing Chi

Stayed 1 night in Sep 2025

10/10 Excellent

Chiu Fan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The size of room is big enough
Stayed 1 night in Oct 2025

10/10 Excellent

GLYNN, SCRANTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Verry short taxi ride to everything.
Stayed 3 nights in Sep 2025

8/10 Good

Giles

Stayed 3 nights in Sep 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You can’t get better

Absolutely amazing hotel. Very clean and modern. Staff were very friendly and helpful. Went above and beyond to help when needed their help.
Stayed 4 nights in Sep 2025

10/10 Excellent

Zanony

Very good hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

chao jian

Liked: Cleanliness, staff & service, property conditions & facilities
everything is perfect
Stayed 4 nights in Aug 2025

8/10 Good

Robert

Stayed 3 nights in Jul 2025

10/10 Excellent

Princess Meeralith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern room with a great view of the city
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Geena

Stayed 3 nights in Jul 2025

4/10 Poor

Simon Alexander

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
When you are told that your second room will take 30minutes and it takes 90mins, and then you are told that you will be brought your room key but you have to go down to the desk three times to request it, it means your stay starts with a bitter taste. Everything was fine for a hotel in this category. Little delighted. I have stayed previously but was in a Club room and the experience was much better.
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specifically specified family of 4 for our booking and was giving a room with 1 bed. Had to pay extra for a extra single bed and the 4th person slept on the sofa.
Stayed 2 nights in Jun 2025

2/10 Terrible

Holly

Stayed 1 night in Jul 2025

10/10 Excellent

Wenyuan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Rui

Stayed 1 night in Jun 2025

10/10 Excellent

Chae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotels I've ever stayed at.
Stayed 2 nights in May 2025