17 Jun 2019 by Hilton Shenzhen Shekou Nanhai
Dear guest, thank you for choosing to stay at Hilton Shenzhen Shekou Nanhai and reviewing the hotel. Hilton Shenzhen Shekou Nanhai offering stunning views of Shenzhen Bay ,houses two adjoining buildings and enjoys close proximity to Shekou Cruise Centre, which conveniently connects to Hong Kong, Macau and Zhuhai. It's very encouraging and we will share your compliments with our team members. We are honored to provide the best service to every guest to make their journey in Shenzhen extraordinary. Thanks again! Look forward to seeing you soon!
20 Mar 2017 by Linda Li
Dear Guest, Greeting from Hilton Shenzhen Shekou Nanhai. Thank you for staying at the Hilton Shenzhen Shekou Nanhai on your recent holiday and taking the time to write down you experience. It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one. Hilton Worldwide and all of us at the Hilton Shenzhen Shekou Nanhai take pride in providing our guests with the highest standards in hospitality. We look forward to hearing our guests' comments in order that we may maintain and improve our services and facilities. We appreciate your patronage and look forward to welcoming you back at your next stay in Shenzhen Shekou.
The following facilities will be closed during November, December, January, February and March:
Hilton Shenzhen Shekou Nanhai offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 24 meeting rooms available. A seasonal outdoor pool, a 24-hour health club, and a steam room are also featured at the luxury Hilton Shenzhen Shekou Nanhai. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. A complete renovation of Hilton Shenzhen Shekou Nanhai was completed in July 2017. This 5-star Shenzhen hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , High-speed internet access
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Hilton Shenzhen Shekou Nanhai offers 541 shared accommodations with air conditioning, minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 46-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers. This Shenzhen hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
OPEN – This beachfront buffet restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Kitchencraft – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Suixuan – This restaurant serves lunch and dinner. Open daily.
Eden Garden – This cocktail bar is located on the beach. Guests can enjoy drinks at the bar. Open daily.
Lobby Lounge – This beachfront restaurant only serves light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
An outdoor tennis court and a 24-hour health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a steam room and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
I Spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 72 hours prior to check-in.
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Hilton Shenzhen Shekou Nanhai offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 72 hours prior to check-in. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our ratings system.