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Hisoar Hotel Shenzhen

4.0 star property

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Photo gallery for Hisoar Hotel Shenzhen

Exterior
Lobby sitting area
Deluxe Twin Room, 2 Single Beds
Indoor pool, outdoor pool
Children’s play area – outdoor

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No. 2277 Keyuan South Road, Shenzhen, Guangdong, 518040
  • Place, Coastal City
    ‪2 min drive‬
  • Place, MixC Shopping Mall
    ‪4 min drive‬
  • Place, Shenzhen Bay Port
    ‪5 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

  • Bay view
  • 53 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • Bay view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed

  • Bay view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Business Suite, 2 Single Beds

Business Suite, 2 Single Beds

Business Suite, 2 Single Beds

  • Bay view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Family Room, 2 Bedrooms, Ocean View

Deluxe Family Room, 2 Bedrooms, Ocean View

Deluxe Family Room, 2 Bedrooms, Ocean View

  • Ocean view
  • 121 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Bay view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Bay view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

  • Bay view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hisoar Hotel Shenzhen

A full-service spa, an indoor pool, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, spa services, and a seasonal outdoor pool are onsite.
Hisoar Hotel Shenzhen offers 390 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers. Renovation of all guestrooms was completed in December 2025.

An indoor pool and an outdoor pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
During your stay at Hisoar Hotel Shenzhen, you'll be within walking distance of Shenzhen Bay Port. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to Thai massages, body treatments, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute drive from MixC Shopping Mall and 6 minutes from Shenzhen Bay Port
Hisoar Hotel Shenzhen offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. A business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Hisoar Hotel Shenzhen. Free self parking is available.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Onsite venue - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CNY 68 for adults and CNY 48 for children
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the bay
  • On the boardwalk/promenade

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 32 floors
  • Banquet hall
  • Built in 2016
  • Renovated guestrooms - December 2025

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Lunar New Year:
  • Fitness facilities
  • Full-service spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hisoar Hotel Shenzhen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 200.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 48 for children
  • Rollaway bed fee: CNY 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 7:30 AM to 9:30 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hisoar Hotel
Hisoar Shenzhen
Hisoar Hotel Shenzhen Hotel
Hisoar Hotel Shenzhen Shenzhen
Hisoar Hotel Shenzhen Hotel Shenzhen

Hisoar Hotel Shenzhen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 130 reviews
Rating 8 - Good. 60 out of 130 reviews
Rating 6 - Okay. 21 out of 130 reviews
Rating 4 - Poor. 7 out of 130 reviews
Rating 2 - Terrible. 5 out of 130 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service
Excellent location
Stayed 8 nights in Mar 2023
Verified

8/10 Good

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Teddy

Liked: Cleanliness
The mattress is too too ... soft that cause back pain just sleeping for one night!
Stayed 1 night in Apr 2025
Verified

8/10 Good

BaekSan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

룸 상태 만족, 호텔 위치 아쉬움

호텔 위치가 조금 애매한 곳에 있고 주변에 음식점이나 둘러볼 곳이 없다는 점이 조금 아쉽지만 룸 상태는 정말 좋았습니다.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルそのものに不満はありませんが、サイトに表示される地図情報が全く異なっているため、さんざん迷う羽目になりました。そこは改善いただきたい。
Stayed 1 night in Nov 2019
Verified

8/10 Good

JENHWA

Liked: Cleanliness, property conditions & facilities
入門就有濃濃的殺蟲劑的味道
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Goro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to Shenzhen Bay Port, one of the immigration border to/from Hong Kong.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Lo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
從口岸步行只需10分鐘，樓下有便利店可收現金
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好
Stayed 4 nights in Aug 2019
Verified

8/10 Good

YIN MAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間大,舒適

房間很大,床也很舒服,房間清潔,地點很近關口,但附近食店很少,整體來說滿意,而且價錢合理
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
넓은 객실과 주변이 조용한건 좋은편이나 수영장, 헬스장이 너무 빨리 닫는다.
Stayed 4 nights in Jun 2019
Verified

2/10 Terrible

Fung Ha

Disliked: Staff & service, property conditions & facilities

地圖定位嚴重錯誤

請注意：此飯店在地圖定位錯誤，原以為定位在深圳湾萬象城附近才會預訂房間，當時問了很多途人也不曉得，結果找商場的客服幫忙，怎知也說在附近。一路行一路找人問也不成功，終於在炎熱三十五度步行了半個多小時才到，這完全是Hotel.com及Google地圖的錯誤资訊引致。 酒店是在住宅區，附近非常荒蕪，就在深圳湾關口前方，根本不值這個價位，以後絶對也不會去。
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

ERIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても快適な新しいホテル

部屋も広く快適。深圳から香港に行く通関口までも近い。チェックインの際に、香港が見える上の階を希望したら、希望通りの部屋にしてくれた。親切なスタッフで、タクシーを呼んでくれたポーターさんはタクシーに乗る際にドアの開け閉めなどとても丁寧な対応。
Stayed 1 night in Mar 2019
Verified

8/10 Good

CHIHAO

Liked: Staff & service, property conditions & facilities, room comfort

清潔上小問題

發現木地板縫隙好多灰塵棉絮！
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

suesue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are super nice，cuz we arrive early，they let us check in early...thats great！！！
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
床很舒適，前台人員很願意協助任何事情
Stayed 2 nights in Dec 2018
Verified

8/10 Good

FUNG YIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價錢合理
Stayed 3 nights in Nov 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
原本房型要花錢升及到高級房型才有保險箱，但同事入住與我相同房型卻有保險箱，讓人覺得不滿意
Stayed 3 nights in Oct 2018
Verified

2/10 Terrible

Chen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blood on my pillow.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

SZE WANG

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

不是很好的

酒店房間算整潔，但冷氣出風口對住床頭，很不舒服。酒店附近很荒蕪，要行二十多分鐘才有餐廳商場，加上附近很多工地。游泳池要穿過一個又舊又黑又恐怖的會所才能到達，健身室也很舊。
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

It’s much better to provide more shower gel to the customer.
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

ChiaLing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

首選飯店

很棒很舒服的環境
Verified

10/10 Excellent

ChiaLing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒值得推薦的旅館

覺得是一間很值得推薦的旅館，很舒適也很乾淨，在房間裡總能感覺到愜意，可能是因為整體環境吧！唯一美中不足的就是淋浴間洗澡那邊排水功能不太好，所以洗完水會淹到外面 但影響不大，下次去深圳的話還是會選擇這間！服務也很好！！本來只去七天後來又多住一晚
Verified

10/10 Excellent

CHIHAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

每次出差深圳都住這

住宿乾淨，服務人員態度很好，非常棒，尤其是走10分鐘路程就到海月地鐵站跟商城，吃飯搭車都很方便
Verified

10/10 Excellent

ka po

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
本來只租了一間房間，但接待員見我們一家四口便主動提升了房間。房間整潔乾淨。