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Hyatt Place Shenzhen Dongmen

4.0 star property

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Photo gallery for Hyatt Place Shenzhen Dongmen

A modern hotel room with a large glass window, a dining table with a bowl of apples, and a view of the cityscape and outdoor seating area.
A modern hotel lobby with a large seating area, a flat-screen TV, and a city view.
A modern gym with exercise equipment, a wooden floor, and a glass partition wall.
A modern living room with a flat-screen TV, a sofa, a coffee table, and artwork on the wall.
A modern hotel room with a bed, a sofa, a TV, a coffee table, and a large window with a city view.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
3018 Jianshe Road, Luo Hu District, Shenzhen, Guangdong, 518001
  • Place, The MixC Shopping Mall
    ‪10 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪12 min walk‬
  • Place, Luohu Port
    ‪6 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

View all photos for Room

A hotel room with a bed, desk, chair, television, and a painting on the wall.

Room

  • Sleeps 2
  • Free Wi-Fi

Suite with 1 King Bed no Sofa Bed

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room with 1 King Bed and no Sofa Bed

A hotel room with a bed, desk, chair, TV, and a painting on the wall.

Room with 1 King Bed and no Sofa Bed

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Specialty Room with 1 King Bed and Sofa Bed

A hotel room with a bed, a TV, a sofa, a coffee table, and a window with a city view.

Specialty Room with 1 King Bed and Sofa Bed

8.8 out of 10
Excellent
(5 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Large Specialty, No Sofabed)

A tray with a coffee maker, two cups, and a tea bag.

Room, 2 Single Beds (Large Specialty, No Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Business Suite, 1 King Bed

A modern hotel room with a sofa, coffee table, and a TV. There is a dining area with a table and chairs.

Business Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite With 1 King Bed No Sofa Bed

A hotel room with a large bed, a desk with a computer, a chair, a nightstand, and a window.

Suite With 1 King Bed No Sofa Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Specialty Room With 2 Twin Beds No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With 2 Twin Beds No Sofa Bed

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hyatt Place Shenzhen Dongmen

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Hyatt Place Shenzhen Dongmen offers 138 air-conditioned accommodations with safes and complimentary bottled water. Satellite television is provided. Bathrooms include showers, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they enjoy the overall property condition at Hyatt Place Shenzhen Dongmen. During your stay, you'll be within walking distance of Dongmen Pedestrian Street. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • 15 minutes by foot from Dongmen Pedestrian Street and a 2-minute drive from Luohu Port
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Shenzhen Dongmen.

This 4-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Hyatt Place Shenzhen Dongmen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 88 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 15 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Place Shenzhen Dongmen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 88 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hyatt Place Dongmen
Hyatt Place Dongmen Hotel
Hyatt Place Dongmen Hotel Shenzhen
Hyatt Place Shenzhen
Hyatt Place Shenzhen Dongmen
Shenzhen Hyatt Place
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Shenzhen
Hyatt Place Shenzhen Dongmen Hotel Shenzhen

Hyatt Place Shenzhen Dongmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 437 out of 813 reviews
Rating 8 - Good. 307 out of 813 reviews
Rating 6 - Okay. 45 out of 813 reviews
Rating 4 - Poor. 12 out of 813 reviews
Rating 2 - Terrible. 12 out of 813 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again !
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10, would stay again!!!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

LAY HWEE

Liked: Cleanliness, amenities, property conditions & facilities
Location really good
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

tuan meng

Liked: Cleanliness, staff & service, amenities
Clean room, very friendly staff, especially the housekeeping lady.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big nice ,staff in restaurants very good and reception very efficient good advice and good communication thanks .
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Ronnie

Liked: Cleanliness, property conditions & facilities
Room well cleaned. Perfect location
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, friendly staffs!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean. Good service from staff. Free breakfast was basic. Great location at reasonable price. Will stay again for sure.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to highest floor. Large room with open plan living room, office space, bedroom, wardrobe area & bathroom. Dual zone air conditioning. Breakfast was great with a large selection. Great location & convenient.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Yvonnica

Liked: Cleanliness, staff & service
Room is spacious and the hotel conveniently situated near the Laojie MRT station. It is also relatively new and hence clean. It is just next to the 1234Space Mall & Dongmen Pedestrian Street. For travellers to Hongkong, the hotel is just 2 stations away from the Luohu terminal station. Overall, it is a good place to stay in Shenzhen.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Selvaraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very ideal place, more worth than the money with most wonderful staff.
Stayed 12 nights in Feb 2025
Verified

10/10 Excellent

WANNIWAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location hotel for shopping and business
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Wai Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly , good location , Quiet and room is spacious.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for food and shopping
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms for affordable price. Super convenient, right above subway and mall and food. Breakfast was very nice but weird it only included 1 free breakfast instead of 2. Staff are very nice and well mannered.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Kon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room smell, carpet old, smell and poor condition. Furniture old. Very disappointing staying in this hotel.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ying Ding

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy early check in. The hotel is well kept & service is courteous
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

CHWEE LENG

Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent, right in the centre of activities and walking distance to food and shopping.. Subway is right downstairs. Room is clean and spacious. Staff is polite and helpful. Good shower facilities with both shower head and rain shower with good water pressure.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

siu on

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and clean best location at shopping area
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Choon Khing Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Good Stay.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location & nice hotel

My booking was upgraded, room was big & clean very good and convenient location, MTR just next to hotel entrance, staff was friendly. Breakfast not much variety, overall very happy with the stay.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Tang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to MTR and Dongmen
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and good c/p ratio hotel in SZ

Very nice experience for my staying. Very quiet and clean room quality, especially for non-smoking guests like me, it’s wonderful and precious in SZ
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

WANNIWAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for shopping and near MRT train station