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JW Marriott Hotel Shenzhen Bao'an

5.0 star property

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Photo gallery for JW Marriott Hotel Shenzhen Bao'an

Indoor pool, seasonal outdoor pool
Executive Apartment, 1 King Bed (Glory Tower)
Interior detail
Lobby
Executive Suite, 1 King Bed, Balcony (Glory Tower)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
No 8 Baoxing Road, Bao'an District, Shenzhen, Guangdong, 518101
  • Place, OH Bay
    ‪9 min walk‬
  • Place, Yifang Center
    ‪17 min walk‬
  • Place, Shenzhen Uniwalk Qianhai
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Bay View, Main Tower

View from room

Room, 1 King Bed, Bay View, Main Tower

  • Bay view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Bay View

Executive Room, 1 King Bed, Bay View | View from room

Executive Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Bay View

View from room

Executive Room, 1 King Bed, Bay View

  • Bay view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, City View

View from room

Executive Room, 1 King Bed, City View

  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, City View (Tower)

View from room

Room, 2 Double Beds, City View (Tower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | Living area

Executive Suite, 1 Bedroom, City View

  • City view
  • 90 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom, Bay View

Executive Suite, 1 Bedroom, Bay View | Living room

Executive Suite, 1 Bedroom, Bay View

  • Bay view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Bay View

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 1 King Bed, Bay View

  • Bay view
  • 251 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds, City View

View from room

Executive Room, 2 Double Beds, City View

  • City view
  • 43 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View (Tower)

View from room

Room, 1 King Bed, City View (Tower)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed (Glory Tower)

Executive Room, 1 King Bed (Glory Tower)

Executive Room, 1 King Bed (Glory Tower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds (Glory Tower)

Executive Room, 2 Double Beds (Glory Tower)

Executive Room, 2 Double Beds (Glory Tower)

  • City view
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Apartment, 1 King Bed (Glory Tower)

Executive Apartment, 1 King Bed (Glory Tower)

Executive Apartment, 1 King Bed (Glory Tower)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 King Bed (Glory Tower)

Executive Apartment, 1 King Bed (Glory Tower)

Executive Apartment, 1 King Bed (Glory Tower)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Balcony (Glory Tower)

Executive Suite, 1 King Bed, Balcony (Glory Tower) | Living room

Executive Suite, 1 King Bed, Balcony (Glory Tower)

  • 92 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Vice Presidential Suite, 1 King Bed, Bay View

Premium bedding, minibar, in-room safe, individually decorated

Vice Presidential Suite, 1 King Bed, Bay View

  • Bay view
  • 189 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

JW Marriott Hotel Shenzhen Bao'an

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
JW Marriott Hotel Shenzhen Bao'an offers 463 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Waterfall. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

With your stay at JW Marriott Hotel Shenzhen Bao'an, you'll be connected to a shopping center and within walking distance of OH Bay. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine while dining at Shenzhen Kitchen
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with massages at Waterfall
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym and a sauna
  • 10 minutes by foot from OH Bay and a 2-minute drive from Yifang Center
JW Marriott Hotel Shenzhen Bao'an offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 27986 square feet (2600 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a hot tub are also featured at the luxury JW Marriott Hotel Shenzhen Bao'an. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Shenzhen Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Onsite venue #3 - This lobby lounge serves light fare only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 220 for adults and CNY 110 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Shenzhen Kitchen

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 27,986 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 25 buildings
  • 29 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches used
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Shenzhen Bao'an

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 220 for adults and CNY 110 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 01 and close November 30.
  • Pool access available from 6:00 AM to 11:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

JW Marriott Hotel Shenzhen Bao'an
JW Marriott Hotel Bao'an
JW Marriott Shenzhen Bao'an
JW Marriott Bao'an
Jw Marriott Shenzhen Bao'an
JW Marriott Hotel Shenzhen Bao'an Hotel
JW Marriott Hotel Shenzhen Bao'an Shenzhen
JW Marriott Hotel Shenzhen Bao'an Hotel Shenzhen

JW Marriott Hotel Shenzhen Bao'an Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 184 out of 305 reviews
Rating 8 - Good. 82 out of 305 reviews
Rating 6 - Okay. 21 out of 305 reviews
Rating 4 - Poor. 11 out of 305 reviews
Rating 2 - Terrible. 7 out of 305 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kin Fan Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is spacious and we love the breakfast
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice and clean rooms
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Peter Kar chun

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, staffs services very good
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Tobie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, good gym

They have a full gym, large rooms, very comfortable and very close to the bay area with restaurants, etc. Breakfast could have a bit more variety in cooked dishes for a JW but overall excellent stay, my go-to for Shenzhen business trips.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Nugzar

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing experience, great proprerty, it is located close to a number of dining and shopping options.. five stars..
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are friendly and polite
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimming pool if you like swimming lengths
Stayed 10 nights in Mar 2024
Verified

10/10 Excellent

Pooria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent as always. Thanks JW Marriot team.
Stayed 8 nights in Dec 2024
Verified

4/10 Poor

Alexis

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff were less than understanding.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

neil

Liked: Property conditions & facilities, room comfort
Surprised to find myself booked into grand tower not JW Marriott baong Luckily my colleague was moved there too No pool no bar so not much good for meeting except restaurant Food was ok but nothing special
Stayed 2 nights in Oct 2025
Verified

8/10 Good

CHI SHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you staff for the room decoration for my wedding anniversary
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Damian

Liked: Cleanliness, property conditions & facilities, room comfort

5 Star in every way

An amazing hotel with excellent facilities.. Huge gym with all of the right equipment, a lap pool and normal swimming pool. The rooms are very spacious, modern and very comfortable.. Great views if you get a room facing the water. New shopping mall a 2 Min walk and a great shopping mall with lots of restaurants a 5 min walk near Ferris wheel. Staff are extremely helpful and friendly.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Kin Wang

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Verified

8/10 Good

Chi Kit

Liked: Cleanliness, staff & service, property conditions & facilities
Gd services. Extend check out
Stayed 1 night in Aug 2024
Verified

8/10 Good

Alex KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second time stay at this hotel within 30 days. The first time was booked at Gloria Wing, and we thought it is only next building, but actually it is a 10 min walk from the main hotel. This time we booked at the main building, but the hotel still put us at Gloria Wing. Fortunately Marriott rectified and messaged us before we arrived. Everything is good, especially the executive lounge.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Casey

Liked: Cleanliness, staff & service, amenities
The lobby area is great and looks luxurious, but the rocks at the fountain look rather fake. The TV reception is not good as channels other than CCTVs could not be received. Although the coffee machine in the hall in Nepresso, but the one in the room is not, and the coffee did not taste good, machine is flimsy.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

SIEW PING

Disliked: Cleanliness, property conditions & facilities, room comfort

Not expected value for money spent.

We thought JW Marriott was supposed to be high end, the hotel lobby looks luxurious but were disappointed by the room we stayed in. We upgraded the room to a suite for a significant increased fee but were highly disappointed by how old the suite looked. The shower tiles are broken and furnitures look heavily worn.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

SANGJOON

Liked: Cleanliness, staff & service, amenities
깨끗하고 친절 하지만 주변공사로 좀 시끄러움
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

SEUNGJOO

Liked: Cleanliness, staff & service, amenities
호텔이깔끔하고 인근 10분거리에 대형 쇼핑몰 및 볼거리들이 많아 좋습니다 조식도 훌륭합니다
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

SEUNGJOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
신선하고 맛있음. 디저트 훌륭함
룸과 욕실을 슬라이딩 도어로 구분할수 있어 편함.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pei Jung

Liked: Cleanliness, staff & service, amenities
客房乾淨一塵不染 服務人員態度良好
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Dongkwon

Liked: Cleanliness, property conditions & facilities, room comfort
아침 부페가 다양하고 저렴한 편입니다
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
房間算乾淨 隔音差 五星酒店沒有什麼服務
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
좋아요
Stayed 1 night in Aug 2025
Verified

6/10 Okay

King Wo Francis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

酒店又貴服務又差,一次過沒有下次!

(1)酒店距離地鐵站及大型商場如壹方城比較遠，出入不大方便，酒店職員也是叫我們坐的士去。(2)酒店職員不知真的是對附近環境不熟悉，還是無心理會住客的提問!我們6月23日第1天到達酒店辦理入住手續後，隨即詢問如何去歡樂港灣即酒店遠處望見摩天輪的地方。酒店職員說不知道，只是再三強調叫我們坐的士去。經過我們自行探索，竟然發現酒店內經行人天橋約15分鐘便可以步行至歡樂港灣摩天輪所在地。(3)辦理入住手續前後，完全沒有其他相同級數酒店會有的迎賓飲料!(4)另外，房間除了飲用水，其他全部都要收費，所收費用比超市貴許多許多。我們事後搜尋，相同區域收相若價錢的酒店，房間除了提供免費飲用水，還會有其他免費飲料供應!(5)綜合而言，這酒店又貴服務又差，一次過沒有下次!
Stayed 2 nights in Jun 2025