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Kaixin Express Hotel

2.5 star property

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Photo gallery for Kaixin Express Hotel

A sign for Shenzhen Central Park with a bicycle and pedestrian path.
Business Suite
A modern building with large glass windows and signage indicating it is a medical facility.
Deluxe Twin Room
Business centre

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
No.12, Fu An Street, Futian District, Shenzhen, Guangdong, 518000
  • Place, Shenzhen Central Park
    ‪1 min walk‬
  • Place, Huaqiangbei
    ‪12 min walk‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Business Suite

Business Suite

Business Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room

Minibar, desk, blackout curtains, free WiFi

Deluxe Family Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Special Queen Room

Minibar, desk, blackout curtains, free WiFi

Special Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Suite

Minibar, desk, blackout curtains, free WiFi

Deluxe Suite

  • Sleeps 3
  • Free Wi-Fi

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About this property

Kaixin Express Hotel

Along with self parking, this hotel has a business center and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Kaixin Express Hotel offers 60 air-conditioned accommodations with private hot tubs and minibars. LCD televisions come with satellite channels and video-game consoles. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

During your stay at Kaixin Express Hotel, you'll be within walking distance of Huaqiangbei. Enjoy features like free WiFi in public areas, plus a business center and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from Shenzhen Central Park and 13 minutes by foot from Huaqiangbei
WiFi is free in public spaces. There's an onsite business center. Kaixin Express Hotel also features tour/ticket assistance, express check-in, and express check-out. For a fee, parking is available.

Smoking is allowed in designated areas at this Shenzhen hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CNY 30 per night)
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

More

  • 6 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Video game console

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 100.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CNY 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CNY 30 per night
  • Rollaway bed fee: CNY 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments
Mobile payment options include: Alipay
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Kaixin Express Hotel Shenzhen
Kaixin Express Shenzhen
Kaixin Express
Kaixin Express Hotel Hotel
Kaixin Express Hotel Shenzhen
Kaixin Express Hotel Hotel Shenzhen

Kaixin Express Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 81 reviews
Rating 8 - Good. 28 out of 81 reviews
Rating 6 - Okay. 17 out of 81 reviews
Rating 4 - Poor. 10 out of 81 reviews
Rating 2 - Terrible. 5 out of 81 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Room was comfortable staff were helpful and courteous
Stayed 15 nights in Oct 2025
Verified

8/10 Good

xiumei

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff are friendly. Room is clean.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Serguei

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I rarely do this! But this hotel is way outrated! Stuff is ok I know you got what you pay for, but this hotel has to pay me to stay there! I left and I run away,
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ebrima

Liked: Cleanliness
Shops near by.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Erika

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and all the amenities included were there. The location is very convenient, close to Line 11 Fuxing metro station. It is very noisy outside , but it did not disturbed my sleep. I will stay there again.
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

John

Liked: Cleanliness
Too noisy
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Staff Very friendly.

Hotel Staff Very friendly. and the Locations is very handy , very close to major Shopping
Stayed 7 nights in Dec 2017
Verified

8/10 Good

Robert

Liked: Cleanliness, room comfort

Good for the price!

Basic hotel amongst lively eating streets. Comfy bed. For the price (35 aud) I can complain!
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Vinicius

Disliked: Amenities
Very disappointed this trip stay here climb staircase due to repair work without ingorming the guest and no compensation main lobby being block all guest had to use dark alleyway staircase to excess using staircase.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Aug 2025
Verified

6/10 Okay

Vinicius

Disliked: Amenities, property conditions & facilities
This property is too old.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Grzegorz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for. Safe, clean, good food options in the area. 2 metro stations within 10 mins walk.
Stayed 7 nights in Mar 2025
Verified

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Scotty

Disliked: Amenities
The toilet doesn’t flush. The shower sprays the toilet and the water fills up the whole bathroom floor. Loud at nigh. Bad area. Place should be demolished
Stayed 1 night in Nov 2025
Verified

4/10 Poor

yuk

Disliked: Cleanliness, amenities, property conditions & facilities
I have paid to Expedia when I book the room. Than after they as me to pay again. Check your paid bill.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Ethan

Toilet was dirty when I went it, miscellaneous water on the bathroom floor and there was a toilet roll with two sheets left on it and they never replaced it so I bought my own.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Vinicius

Disliked: Property conditions & facilities
Noisy everynight till 5 am If you are lught sleeper not adviseable fir you.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Vinicius

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
If you are a light sleeper look elsewhere this property not suitable for you.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Sam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for showers
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Yuen cheuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Dec 2024
Verified

8/10 Good

Xiaodong

Liked: Cleanliness, staff & service
KaiXin is located in a what’s called inner-city village. There are more than a hundred restaurants and other shops in the 5-6 streets around the hotel. It’s unbelievably affordable – the cheapest I could find on Expedia in ShenZhen! The famous shopping area for electronics (HuaQiangBei) is within walking distance (<2km). The food stalls – the majority of them are the so-call ChaoShan cuisine – are open from early evening to the small hours in the morning every day. So its location is both a blessing and a curse. If you value its vicinity to the lively food streets, this is the place to be. But if you value a good night’s sleep, forget it! There are at least two restaurants inside the same building, and the building is old and not sound-proof by any modern standard (e.g., you could hear your neighbours peeing at night, the window is big and single-glazed), noise-wise sleeping in the room is not much different from sleeping on the street. And the noise only starts to die down after 4 or 5am. Would I stay with them next time? Yes!
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Filip

Liked: Cleanliness, amenities, property conditions & facilities
Toaletten avvek från annars bra standard på rummet Vi fick en 3 bädds rum då det ej fanns dubbelsäng tillgängligt. Gcentralt belägen,närhet till allt inom 10min gångväg. Prisvärt, receptionen kunde ej engelska men med översättningsappar gick det bra ändå
Stayed 14 nights in Dec 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, amenities
Chambre bien Quartier actif Personnel ne parle pas anglais Mais utilise traducteur
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Raphael Dias

Liked: Cleanliness
quarto, equipe
Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Kosuke

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
湿度のせいかベッドが湿っていた。
Stayed 2 nights in Jul 2025