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Kaixin Express Hotel

2.5 star property

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Photo gallery for Kaixin Express Hotel

Deluxe Twin Room
Deluxe Twin Room
Property amenity
Business Suite
Property amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
No.12, Fu An Street, Futian District, Shenzhen, Guangdong, 518000
  • Place, Shenzhen Central Park
    ‪1 min walk‬
  • Place, Huaqiangbei
    ‪12 min walk‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite

Business Suite

Business Suite

  • 40 sq m
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Family Room

Minibar, desk, blackout curtains, free WiFi

Deluxe Family Room

  • Sleeps 2

View all photos for Special Queen Room

Minibar, desk, blackout curtains, free WiFi

Special Queen Room

  • Sleeps 2

View all photos for Deluxe Suite

Minibar, desk, blackout curtains, free WiFi

Deluxe Suite

  • Sleeps 3

View all photos for Standard Queen Room

Minibar, desk, blackout curtains, free WiFi

Standard Queen Room

  • Sleeps 2

View all photos for Deluxe Queen Room

Minibar, desk, blackout curtains, free WiFi

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe 2-bed Room

Minibar, desk, blackout curtains, free WiFi

Deluxe 2-bed Room

  • Sleeps 2

View all photos for Cinema Room

Minibar, desk, blackout curtains, free WiFi

Cinema Room

  • Sleeps 2

View all photos for Cozy 2-bed Room

Minibar, desk, blackout curtains, free WiFi

Cozy 2-bed Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Minibar, desk, blackout curtains, free WiFi

Deluxe Triple Room

  • Sleeps 3

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About this property

Kaixin Express Hotel

Room with private hot tub, steps from Shenzhen Central Park
Along with self parking, this hotel has a business center and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance. All 60 rooms boast private hot tubs and offer free WiFi and LCD TVs. Other amenities available to guests include free wired internet, minibars, and electric kettles.
Kaixin Express Hotel offers 60 air-conditioned accommodations with private hot tubs and minibars. LCD televisions come with satellite channels and video-game consoles. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

During your stay at Kaixin Express Hotel, you're just a quick walk from Shenzhen Central Park. Enjoy features like free WiFi in public areas, plus a business center and self parking (surcharge). Built in 2013, this budget hotel has 60 rooms on 6 floors. All rooms offer free WiFi and hot tubs.
  • Air-conditioned accommodations with private hot tubs, LCD TVs, and minibars
  • Free WiFi
  • Self parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from Shenzhen Central Park and 13 minutes by foot from Huaqiangbei
WiFi is free in public spaces. There's an onsite business center. Kaixin Express Hotel also features tour/ticket assistance, express check-in, and express check-out. For a fee, parking is available.

Smoking is allowed in designated areas at this Shenzhen hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CNY 30 per night)
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

More

  • 6 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Video game console

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 100.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CNY 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CNY 30 per night
  • Rollaway bed fee: CNY 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments
Mobile payment options include: Alipay
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Kaixin Express Hotel Shenzhen
Kaixin Express Shenzhen
Kaixin Express
Kaixin Express Hotel Hotel
Kaixin Express Hotel Shenzhen
Kaixin Express Hotel Hotel Shenzhen

Kaixin Express Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 69 reviews
Rating 8 - Good. 24 out of 69 reviews
Rating 6 - Okay. 15 out of 69 reviews
Rating 4 - Poor. 9 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was comfortable staff were helpful and courteous
Stayed 15 nights in Oct 2025

6/10 Okay

Vinicius, Singapore

Disliked: Amenities, property conditions & facilities
This property is too old.
Stayed 2 nights in Sep 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Aug 2025

4/10 Poor

Vinicius, Singapore

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
If you are a light sleeper look elsewhere this property not suitable for you.
Stayed 1 night in Jul 2025

6/10 Okay

Vinicius, Singapore

Disliked: Property conditions & facilities
Noisy everynight till 5 am If you are lught sleeper not adviseable fir you.
Stayed 2 nights in Jul 2025

8/10 Good

Xiaodong

Travelled with family
Liked: Cleanliness, staff & service
KaiXin is located in a what’s called inner-city village. There are more than a hundred restaurants and other shops in the 5-6 streets around the hotel. It’s unbelievably affordable – the cheapest I could find on Expedia in ShenZhen! The famous shopping area for electronics (HuaQiangBei) is within walking distance (<2km). The food stalls – the majority of them are the so-call ChaoShan cuisine – are open from early evening to the small hours in the morning every day. So its location is both a blessing and a curse. If you value its vicinity to the lively food streets, this is the place to be. But if you value a good night’s sleep, forget it! There are at least two restaurants inside the same building, and the building is old and not sound-proof by any modern standard (e.g., you could hear your neighbours peeing at night, the window is big and single-glazed), noise-wise sleeping in the room is not much different from sleeping on the street. And the noise only starts to die down after 4 or 5am. Would I stay with them next time? Yes!
Stayed 6 nights in Apr 2025

4/10 Poor

Sam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for showers
Stayed 2 nights in Apr 2025

8/10 Good

Ping

Stayed 2 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, room comfort

Good for the price!

Basic hotel amongst lively eating streets. Comfy bed. For the price (35 aud) I can complain!
Stayed 1 night in Mar 2025

8/10 Good

Grzegorz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for. Safe, clean, good food options in the area. 2 metro stations within 10 mins walk.
Stayed 7 nights in Mar 2025

10/10 Excellent

Tina

Stayed 10 nights in Dec 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Gia Le, Sydney

Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There’s no bathtub Shower only but clean anyway and floors are mopped
Stayed 8 nights in Aug 2019

10/10 Excellent

Billy

Business traveller
Liked: Staff & service
some amenities are old and not in good working condition, which should be replaced.
Stayed 6 nights in Jun 2019

6/10 Okay

pam, new zealand

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
the property is dated, room very small, feel closed in, overpriced for this type of room
Stayed 1 night in Sep 2018

6/10 Okay

Prakash, india

Liked: Cleanliness

Better

Close to my work and good experience. I think it is sufficient. But waste smell is too much
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveller

Internet and TV were working fine. We had enough space. Furniture and shower towels were rather old and the walls are not painted since a while. Acceptable value for the comparable low price paid.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy budget stay but far from metro.

We spent 2 nights in the Kaixin Express and were very pleased with our stay given the low cost of the room. Basic amenities were all provided, though note that the bathroom set up means that the shower head is pretty much directly over the toilet (though waterproof slippers are provided to ensure your shower is still cleanly). Our main problem was that the location of the hotel is not ideal. All the metro stops are a good 10-15 minutes walk from the hotel and, in the hot weather, the walks next to the main roads are far from enjoyable. There also aren't many sights worth seeing close by, but plenty of cheap restaurants and 24 hour shops. The Wifi was a little fragile as well, frustrating when trying to plan our day. Final note that the bed was a good size even for my 6' 1" boyfriend and fairly comfortable too. A happy budget stay but lack of metro makes it not so much of an "express" trip.
Stayed 2 nights in Jul 2018

10/10 Excellent

Nimal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap place. Caveat: not much English dialogue.

The staff here used online tools to communicate with me as there was very little English spoken. They were pleasant and friendly and helpful. I filled up my water bottles in the foyer and did not buy any water during my stay which is a relief (I hate wasting heaps of plastic bottles when travelling). There are many eating places within walking distance, although few that speak English. It's a good escape from westerners in this part of town. I only saw one Russian in the first few days I was here. Everyone else is Chinese. I was here to do some study in my room largely so the lack of English speakers around me was not really a problem. The room I stayed in was a little tired. Although the bed was comfortable and sheets and towels were all clean. Cleaners did a good job, although I requested only one clean while I was there as I don't need new sheets and towels daily. I must also state that I like staying in old tired places as they often cost less but still have good amenities. Comfortable and functional are what I look for in a place when I travel alone.
Stayed 5 nights in Jul 2018

10/10 Excellent

Clément

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dissappointed

Till 3 in the morning it was loud around. There were so many restaurants in the neighbourhood caused this. Also from 7 am in the morning there street started to be lively again. So you have 3-4 hours of window for the sleeping. I can't say room was clean. There was some food smell and if you close the window, smell of moisture makes you uncorfortable. Bed was almost hard as wood.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Staff Very friendly.

Hotel Staff Very friendly. and the Locations is very handy , very close to major Shopping
Stayed 7 nights in Dec 2017