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Mandarin Oriental, Shenzhen

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Photo gallery for Mandarin Oriental, Shenzhen

Indoor pool, pool loungers
Property video
Exterior
8 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Presidential Suite | Living room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong
  • Place, Shenzhen Central Park
    ‪3 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪4 min walk‬
  • Place, Huaqiangbei
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Skyline View)

Twin Room (Skyline View)

Twin Room (Skyline View)

  • 63 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier View King Room

Premium bedding, minibar, in-room safe, desk

Premier View King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier View Twin Room

Premier View Twin Room

Premier View Twin Room

  • 76 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Skyline View King Room

Premium bedding, minibar, in-room safe, desk

Club Skyline View King Room

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Skyline View Twin Room

Club Skyline View Twin Room

Club Skyline View Twin Room

  • 76 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe View Suite

Premium bedding, minibar, in-room safe, desk

Deluxe View Suite

  • 114 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Suite

Skyline View Suite

Skyline View Suite

  • 114 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite

Mandarin Suite

Mandarin Suite

  • 190 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 400 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite

Oriental Suite

Oriental Suite

  • 190 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Mandarin Oriental, Shenzhen

Along with 8 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Mandarin Oriental, Shenzhen offers 178 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include massages. The spa is open daily.
With your stay at Mandarin Oriental, Shenzhen, you're connected to the convention center and just a quick walk from Shenzhen Central Park. You'll find features like free WiFi in public areas and free self parking, plus 8 restaurants.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy Chinese cuisine while dining at The Bay by Chef Fei
  • Self-serve breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Huaqiangbei and 8 minutes from Dongmen Pedestrian Street
Mandarin Oriental, Shenzhen offers its guests a full-service spa, an indoor pool, and a fitness center. There are 8 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. The luxury Mandarin Oriental, Shenzhen also features spa services, concierge services, and laundry facilities. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy self-serve breakfast daily from 6:30 AM to 10:30 AM.
The Bay by Chef Fei - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
TAPAS 77 - This restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required. Open daily.
RIN - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
OPUS 388 - This restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.
Bazaar 叁餐 - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 308 for adults and CNY 154 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bazaar 叁餐
  • OPUS 388
  • RIN
  • TAPAS 77
  • The Bay by Chef Fei

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Shenzhen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately CNY 308 for adults and CNY 154 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Mandarin Oriental Shenzhen
Mandarin Oriental, Shenzhen Hotel
Mandarin Oriental, Shenzhen Shenzhen
Mandarin Oriental, Shenzhen Hotel Shenzhen

Mandarin Oriental, Shenzhen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 34 reviews
Rating 8 - Good. 5 out of 34 reviews
Rating 6 - Okay. 1 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities
Forbes Five-Star Hotel. Go there and you’ll immediately understand why.
Stayed 2 nights in Jan 2026

10/10 Excellent

Hussein

Business traveller
Liked: Cleanliness, staff & service, amenities
An exceptional stay from start to finish. Nicole at the front desk was impeccably warm and professional throughout our stay, setting the tone for a truly refined experience. The service was seamless, and the room was beautifully modern, elegant, and immaculately appointed. As someone who regularly stays at the Four Seasons and Ritz-Carlton, this hotel genuinely surpassed expectations. I didn’t want to leave.
Stayed 1 night in Jan 2026

10/10 Excellent

Wen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great view, nice room and best pool in the city
Stayed 3 nights in Dec 2025

10/10 Excellent

Yik Chung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and suitable for anniversary celebrations
Stayed 1 night in Nov 2025

8/10 Good

Mingen, Potomac

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. poor breakfast 2. difficult to be found the hotel location 3. good service and staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Yiyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental is well located between BiJia Mountain and Lianhua Mountain, with walkways directly into both recreational parks. The air quality is superb and the restaurants within the Upper Hills shopping center are also highly recommended by the locals. The Hotel lobby is located on the 78th floor and the reception and guest service staff are outstanding! I have also become a fan of MO as a result of this stay, as the quality of service and the standards they hold are definitely first class. The hotel rooms and facilities all have stunning views of the surrounding areas. The spa also offers excellent selections of massage and relaxation offerings. The Bay restaurant also has outstanding selections of food from the spring offerings and classical Cantonese food. The hotel staff pays attention to every detail to pamper their guests. Highly recommended! If there was one minor complaint, the TVs in the room need upgrade since the resolution is subpar compared to everything else MO offers to its guests.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexandr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

SIN YIN FABIOLA, Singapore

Stayed 2 nights in Apr 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
Solved my problems
Stayed 1 night in Feb 2026

10/10 Excellent

Ye

Stayed 2 nights in Jan 2026

10/10 Excellent

Hobin

Business traveller
Liked: Cleanliness, staff & service, amenities
객실관리와 직원들의 친철함이 기억에 남습니다.
Stayed 1 night in Jan 2026

6/10 Okay

Wai Yin Queenie

Stayed 1 night in Jan 2026

10/10 Excellent

Chi yuen

Travelled with family
Liked: Cleanliness, staff & service, amenities
從下車開始，每一位員工都非常有禮貌，笑容滿面，令我感到賓至如歸。房間漂亮寛敞，景色震撼。
Stayed 1 night in Dec 2025

10/10 Excellent

Vivian

Stayed 1 night in Dec 2025

10/10 Excellent

martine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Tout était fantastique La chambre avec des matériaux haut de gamme le personnel surtout pierre qui parle français J
Petit déjeuner
Piscine
Stayed 2 nights in Nov 2025

10/10 Excellent

Xiao

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
都挺好的
Stayed 1 night in Oct 2025

10/10 Excellent

Yin Ling Erika

Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífico
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheung Tung Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a fantastic stay at MO Shenzhen
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie

Stayed 1 night in Jun 2025

8/10 Good

tak sing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員禮貌，環境整潔
Stayed 1 night in May 2025

10/10 Excellent

Sun Yiu Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mei Wan rang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常之好

我非常滿意，今次旅程
Stayed 1 night in May 2025

10/10 Excellent

Pui Tak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024